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Motorpoint - Glasgow Reviews 

1,826
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TrustScore 4.5 out of 5

4.6

60 Hamilton Road, Mount Vernon, G32 9QA Glasgow, Lanarkshire, GB

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See what reviewers are saying

Rated 3 out of 5 stars

I would rate my experience a 3 but this one member of staff has been amazing. Her name Is Ellie Forrest , located at the Glasgow branch. It seems she is the only one working there as no one else could... See more

Rated 5 out of 5 stars

It was good to be able to look around the cars at our leisure. The young salesman gave us the keys to the cars we were interested in and left us to thourghly inspect them. We then were allowed to test... See more

Rated 5 out of 5 stars

Sales executive Liam was very helpful from when we 1st came in to enquire about a car we saw online all the way through to collection. Whenever we had questions he would respond quickly and fully to... See more

Rated 5 out of 5 stars

I recently bought a car from Motorpoint and had an excellent overall experience. The car was moved to Glasgow from another branch (thank you Nick) and Nicole in Glasgow made the testing and buying... See more


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 60 Hamilton Road, Mount Vernon, G32 9QA, Glasgow, Lanarkshire, United Kingdom

  • 0141 4138601
Promotion box for Motorpoint - Glasgow

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,826)

5,943 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good from start until finish,gave us…

Good from start until finish,gave us space to look at the cars,when we needed assistance Mitchell was right there,explained our options,found me a car down south,got it brought up for us,picked up car,all done,will return when I need my next car,great service 👍🏻

31 August 2026
Rated 5 out of 5 stars

Great choice and price didn't have the…

Great choice and price didn't have the model I wanted there was no issue getting it delivered from another site no pressure sales was left to look on my own then when I asked for help sales person went above and beyond to help will definitely be back and would definitely recommend to anyone looking to buy a quality car at a good price

31 August 2026
Rated 1 out of 5 stars

You sold my wife a car that was…

You sold my wife a car that was currently on finance, its illegal to do so

31 August 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Mr McCann

Thank you for taking the time to leave a review.

We're sorry for the concern this situation caused. We understand you must have been concerned to discover there was an issue relating to outstanding finance on the vehicle.

Having reviewed the matter, we can see that this issue has now been fully rectified. While the situation is resolved, we appreciate that this will not have been the experience you expected when purchasing a vehicle from us, and for that we apologise.

Kind Regards
Motorpoint Glasgow

Rated 1 out of 5 stars

I wasn't expecting much from this…

I wasn't expecting much from this company having looked them up and reading the shoddy reviews and exceptionally poor after sales support. Spoke to 'Hugh' and found him to be dismissive, curt and bored. Seriously talked down to me. You've lost a sale and I've most certainly dodged a bullet. If you want quality and good customer care, you won't find it at Motorpoint Glasgow. Low brow.

27 August 2026
Unprompted review
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning

Thank you for taking the time to share your feedback. We're very sorry to read about your experience and that we left you with such a poor impression of Motorpoint Glasgow.

It is disappointing to hear that you felt dismissed and spoken down to during your conversation with our team. This is certainly not the level of service we strive to provide, and we understand why this would have affected your confidence in doing business with us.

We take all customer feedback seriously, and your comments regarding both the interaction you had and your concerns about customer care will be reviewed with the management team. Every customer should feel valued, listened to, and treated with respect throughout their experience.

We regret that we were unable to earn your trust and custom on this occasion. Thank you for bringing this matter to our attention, and we wish you all the best in finding the right vehicle.

If there is anything we can do to resolve this please don't hesitate to reach out to us to discuss further.

Kind regards
Motorpoint Glasgow

Rated 5 out of 5 stars

The best car buying experience I’ve had.

This is my first experience with Motorpoint,
And I felt I was a valued customer the the whole experience was great.

The lady who guided me through my appointment was very knowledgeable and her personality put me at ease straight away.

It was fuss free, and took no time at all to do the paperwork and hand me the keys.

The tea was very nice too.
Highly recommended.

20 August 2026
Rated 5 out of 5 stars

Great Car - Hyundai I20

I was looking for a Yaris car, but Motorpoint didn’t have any, however the salesman told me about the Hyundai I20 which was similar to the Yaris. I took the Hyundai I20 for a test drive and found it to be just what I was looking for. I ended up buying it.
The only negative point about my buying experience with Motorpoint was that myself and my partner both thought that the car mats were included in the price of the car, but they were an extra £99.00.
The mats were made of carpet and I prefer rubber mats, so I phoned Motorpoint and as the car mat company don’t make rubber ones, I was told that I would get a refund for the £99.00 I had already paid! I phoned Motorpoint on the 13th August and as of today, 22nd August I have still not received a refund into my bank account!

15 August 2026
Rated 5 out of 5 stars

Brilliant customer service, no pressure

Moving the car to our local showroom was easy. There was no obligation to buy and being able to see the car before deciding to buy was very reassuring. The staff at all stages were great, very informative and helpful. They were the opposite of a classic 'second hand car dealer', just calm and reassuring leaving us time to talk and make decisions.

19 August 2026
Rated 4 out of 5 stars

Great place to buy a car.

Great! Love how the salespeople do not hover over you, but are there to answer any questions you have! Purchase of car is seamless and was delighted to be able to pick it up the next day! Fantastic service!

13 August 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Lynda

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you enjoyed your experience with us. It's great to know that you appreciated our no-pressure approach and found the team available to help whenever needed. We want our customers to feel comfortable browsing at their own pace while knowing we're on hand to answer any questions.

We're also pleased that the purchase process was seamless and that we could get you on the road in your new car so quickly.

Thank you for choosing Motorpoint !

Kind Regards
Motorpoint Glasgow

Rated 5 out of 5 stars

Yaris

First of all I would like to thank Mr Reid Benz for all his help and advice regarding the purchase of my new car.
The overall service I received from MotorPoint was great from start to finish even all though the car had to come from another branch and I had it within a week. Thanks to everyone involved.
All the Best. Stuart

8 May 2026
Rated 4 out of 5 stars

Great service and helpful staff

Great service and helpful staff

11 August 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Angela

Thank you for taking the time to leave us a review.

We're delighted to hear that you received great service and found our staff helpful. Providing a positive and supportive experience for our customers is always our goal, so it's wonderful to know that our team made a positive impression.

We appreciate your feedback and thank you for choosing Motorpoint. We hope you enjoy your new car and look forward to welcoming you again in the future.

Kind regards
Motorpoint Glasgow

Rated 5 out of 5 stars

Very impressive service all round

Altogether, this was the best experience I've had of purchasing a car outside my local dealership (also excellent, but in a different way). I came to Motorpoint (on recommendation of a neighbour) after a VW garage offered me a very low part-exchange price for my previous car. Motorpoint offered £2.5k more, and the vehicle I purchased was about £2.5k less. The staff were also excellent -- friendly, relaxed and informative -- and the online purchasing process incredibly smooth. My car was brought to Glasgow from another store down south within three days, and when I went to collect it, the process took little more than 30 minutes. All the paperwork was also delivered electronically a couple of days later. I'd never heard of Motorpoint before, but will certainly be going back the next time I need to change.

16 August 2026
Rated 5 out of 5 stars

Best customer service there is

Best customer service there is.
Ellie was of particularly great service when I ran into some difficulty with a warranty claim recently. She was thorough in her help and followed through on everything she did. Couldn’t ask for better help.

Thanks Ellie.

20 July 2026
Unprompted review

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