All the staff were friendly and professional . Zane and Tom made sure the process went smoothly and were patient and answered any questions . Gurjit is charming and helpful. Highly recommend . Thanks... See more
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Fantastic experience with Zain and the team at Motorpoint! From start to finish, the service was excellent. Our sales advisor, Zain, was incredibly patient and calmly answered all of our queries... See more
Company replied
I recently bought an Audi A3 from Motorpoint and had a really good experience. The staff were friendly and helpful throughout. Sion was great and didn’t put any pressure on me to make a decision, wh... See more
Company replied
I recently bought my Hyundai i20 from Motorpoint Birmingham and I honestly couldn’t be happier with the experience. A huge thank you to Buphinder and Sean, who helped me through the ini... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, United Kingdom
- 0121 7561839
Over 1000 new cars every week
4.7
Excellent
536 reviews
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Excellent service from Ben and all…
Excellent service from Ben and all the staff .
Very pleased with my purchase .
2 March 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad you were pleased with your purchase and our excellent service.
Thank you
Motorpoint
I mostly spoke over the phone with my…
I mostly spoke over the phone with my questions being answered. Selecting a car I had seen online and the advice from the advisor Michael was on point. When I went to the shop the advisor Jac was great, very patient and helpful. As a process the experience was positive and I would have given a 5 star but the interior of the car needed to be cleaned a little better as there was ash in the driver side air vent and tobacco in the centre console charging tray but that being said I would recommend Motorpoint to friends and family.
1 March 2026
Reply from Motorpoint - Birmingham
We're glad the advice and service were helpful! We appreciate your recommendation. We're sorry the car's interior wasn't up to standard. We'll address the cleanliness issue to ensure a better experience for future customers. Thanks for the feedback.
Thank you
Motorpoint
Nice friendly staff,who were only too…
Nice friendly staff,who were only too pleased to help, but at the same time not too pushy, and extremely helpful. Also a great range of reasonably priced cars to choose from . Altogether a great shopping experience .
27 February 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback. We're happy to hear that you found our staff friendly and helpful, and that you were pleased with our range of cars. Thank you for your positive comments!
Thank you
Motorpoint
Pleasantly surprised
No high pressure sales tactics, sales person left me to browse the car on my own and if I needed any information he was on hand to help.
22 February 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback. We're glad to hear that you were able to browse comfortably and that our sales team was available when you needed assistance!
Thank you
Motorpoint
Saw this Car
Saw a car, spoke to knowledgeable people and drove away in 24 hours Happy 😃
Thanks Jac & Oliver 🤩
23 February 2026
Reply from Motorpoint - Birmingham
We're happy you found knowledgeable people and drove away in 24 hours! We appreciate your acknowledgment and are grateful for your positive feedback.
Thank you
Motorpoint
Amazing experience
uncomplicated and friendly experience provided by Ben from start to finish. Ben was knowledgeable and assisted us in identifying what we needed.
seamless service from start to finish and will return to motorpoint for our future cars.
21 February 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to share your feedback! We're happy to hear that you had an uncomplicated and friendly experience and that our team member assisted you in identifying your needs. We look forward to seeing you again!
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
We appreciate you sharing your positive experience! We're happy you were satisfied with our professional and friendly service and prices.
Thank you
Motorpoint
part exchange
I part exchanged my car for a new one and I all I can say is that the Service was brilliant from Motorpoint especially from Megan and Oliver who were very helpful and made our experience a pleasant one.
I would definitely recommend Motorpoint to anyone who wants a new car.
12 February 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're happy to hear that you had a positive experience with our service and that team members were so helpful. We will certainly pass along your kind words.
Thank you
Motorpoint
Chelsea and Megan amazing
Chelsea Farquharson was great in helping us find the right car. She helped with the crossover paperwork, sorting out the forms for dvla, insurance and went through everything we needed to know about the new car. We did have a problem with no reversing camera (which I’d specifically asked for) but Chelsea arranged for this to be put right even though she was starting her annual leave. Megan Rankin then took over and was equally helpful arranging someone to come to the house to fit the camera. This took just over a week but was handled professionally and effectively. This is our second car from motorpoint Birmingham and we would definitely use them again.
19 February 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the assistance you received while finding the right car and sorting out the paperwork. We are glad we could resolve the issue with the reversing camera effectively. We value your continued patronage.
Thank you
Motorpoint
Hi Motor Point Team Thank you that he…
Hi Motor Point Team Thank you that he helped me a lot in getting the car. He explained everything to me with great patience.
Regarding Shahid
12 February 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you had a positive car-buying experience! We appreciate your kind words and are so glad our team could assist you with patience and clarity.
Thank you
Motorpoint
Motorpoint car sales - check the tyres!
Buying from Motorpoint - check the tyres!
Surprised to find that Motorpoint will sell a car with only 2.5mm of tread (little more than the 1.6mm legal minimum).
Only when I spotted the MoT "advisory" did I check the tread depths - amazed that Motorpoint didn't change the tryes before the sale.
16 February 2026
Reply from Motorpoint - Birmingham
Hi Gordon,
At Motorpoint, our tyre standards require a minimum tread depth of 2.5mm, which is well above the UK legal limit of 1.6mm. All tyres are checked during the Pre-Delivery Check (PDC) before the vehicle is handed over to the customer.
By setting our standard nearly 1mm above the legal requirement, we help ensure customers have sufficient driving time before needing to replace their tyres after collection. Of course, tyre wear will always depend on individual mileage and driving style.
Kind Regards ,
Motorpoint
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us feedback. We are so pleased to hear you received great customer service from our staff.
Thank you
Motorpoint
I had a fantastic experience
I had a fantastic experience at Motorpoint Birmingham from start to finish. The whole process was straightforward, transparent, and completely stress-free. The team were professional, friendly, and never made me feel pressured at any stage.
The staff took the time to answer all my questions, explained everything clearly, and made sure I was comfortable with each step of the purchase. The car was presented in excellent condition, exactly as described, and the handover process was smooth and well organised.
What really stood out was the customer service — approachable, knowledgeable, and genuinely helpful. It made what can sometimes feel like a daunting process feel easy and enjoyable.
I would definitely recommend Motorpoint Birmingham to anyone looking for a hassle-free car buying experience and would happily return in the future.
14 February 2026
Reply from Motorpoint - Birmingham
We're happy to hear that you had a fantastic and stress-free experience at our Birmingham location. We appreciate your comments regarding our team's professionalism and helpfulness, and we're glad the car's condition and handover met your expectations. Thank you for recommending us!
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave us a review! We are so happy to hear that you found our service prompt, friendly, and easy.
Thank you
Motorpoint
I didn’t feel pressured to buy a car
I didn’t feel pressured to buy a car, I was left to make my mind up.
I found the staff courteous and very helpful. I have recommended Motorpoint to friends because of the good service.
14 February 2026
Reply from Motorpoint - Birmingham
We appreciate your recommendation and are happy to hear you felt supported by our team. We're glad you had the space to decide on the right car for you!
Thank you
Motorpoint
Perfect
Sion & Megan were very professional & helpful. Kept me informed throughout. Won’t hesitate to recommend either of them to family & friends
13 February 2026
Reply from Motorpoint - Birmingham
We're happy to hear that our team members were professional and helpful, and kept you informed. We appreciate your recommendation to family and friends!
Thank you
Motorpoint
Very friendly staff and was nade to…
Very friendly staff and was nade to feel very wrlcome
10 February 2026
Reply from Motorpoint - Birmingham
We appreciate you taking the time to leave a review, and we're so glad to hear our staff was friendly and welcoming.
Thank you
Motorpoint
Extremely helpful staff with a special…
Extremely helpful staff with a special mention to chelsea . Really reasonable prices very quick and easy. Would definitely recommend them.
5 February 2026
Reply from Motorpoint - Birmingham
We're happy to hear that our staff were extremely helpful and the process was quick and easy for you! We appreciate your recommendation and feedback. Thank you.
Thank you
Motorpoint
The highest quality of customer service.
10 February 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your experience with us. We are happy to hear that you received excellent support!
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
We're happy to hear that you had a positive experience. Thank you for sharing your feedback with us; we appreciate it.
Thank you
Motorpoint
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