The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process. This my second car from... See more
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Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations.... See more
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The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.
Company replied
Got exactly what i wanted in the car, so that was the main plus. Perhaps i should have been more insistent on getting a full tour of the car given there are a couple of unexpected niggles. But the s... See more
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Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, United Kingdom
- 0121 7561839
Over 1000 new cars every week
4.7
Excellent
513 reviews
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All round very good experience
Really good team can’t fault them and super happy with the deal I got with the car
11 August 2026
Reply from Motorpoint - Birmingham
We're so pleased to hear you had such a positive experience with our team and are happy with the deal you received on your car! Thank you for your kind words.
Thank you
Motorpoint
Best customer service
Thank you for helping me choosing the right car for myself and kind support and everything
6 August 2026
Reply from Motorpoint - Birmingham
We're delighted to hear that you received such kind support and that we were able to help you choose the right car. Thank you for your wonderful feedback!
Thank you
Motorpoint
Very helpful staff and best price on…
Very helpful staff and best price on part exchange in and out within a hour
5 August 2026
Reply from Motorpoint - Birmingham
We're so pleased to hear that our staff were helpful and that you found our part exchange price to be the best. It's fantastic that your experience was quick and efficient!
Thank you
Motorpoint
Purchacing the car was made easy
1 August 2026
Reply from Motorpoint - Birmingham
We are so pleased to hear that your car purchasing experience was easy and straightforward. Thank you for sharing your positive feedback with us.
Thank you
Motorpoint
Would recommend
The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.
17 July 2026
Reply from Motorpoint - Birmingham
We're so pleased to hear that you found our customer service informative and felt no pressure. It's wonderful that you were able to browse at your own pace and that our staff were attentive to your questions.
Thank you
Motorpoint
The customer service very helpful and…
The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process.
This my second car from Motorpoint-Birmingham.
I appreciate his help and thank Keanan Uppal.
Thanks
Khalid Ahmed
29 July 2026
Reply from Motorpoint - Birmingham
We're so pleased to hear about your positive experience and that you received such helpful and friendly service. It's wonderful that our team looked after you through the entire process. We truly appreciate your kind words and your continued loyalty.
Thank you
Motorpoint
This was the best thing I’ve ever done…
This was the best thing I’ve ever done motor point was the best experience ever very friendly staff and very knowledgeable Ben Hudson amazing salesman talked us through everything and set aside time for us to think about our purchase would definitely recommend them to any one
28 July 2026
Reply from Motorpoint - Birmingham
We're so pleased to hear you had such a fantastic experience! It's wonderful that our team was friendly and knowledgeable, and that you felt well-informed throughout your purchase. We appreciate your recommendation!
Thank you
Motorpoint
Would recommend !
The whole transaction from start to finish was easy and perfectly managed.
Thank you
27 July 2026
Reply from Motorpoint - Birmingham
We're delighted to hear that your entire transaction was easy and perfectly managed. Thank you for sharing your positive feedback with us!
Thank you
Motorpoint
Great experience in every way.
From the time I got there I was greeted and taken care of. Each step of the process was swift and easy. Chelsea was amazing. She was extremely helpful and friendly. Would definitely recommend others to visit this place when looking for a new car.
23 July 2026
Reply from Motorpoint - Birmingham
We're so pleased to hear about your positive experience! It's wonderful that our team made each step swift and easy for you. We're glad you found our colleague extremely helpful and friendly, and we appreciate you recommending us.
Thank you
Motorpoint
I had a good experience
During the sales process I had a good experience. The only reason I haven’t given this a 5 star review is towards the end of the original transaction, I was told the car had just been reserved online . It was a little frustrating. Maybe the car could have been reserved right at the beginning of my transaction to stop this from happening. Despite this Keanan found an identical car at another branch and got it transferred. There were a couple of little things on the car I asked to be sorted once I’d seen it, and they were done there and then so I was able to drive the car away immediately. I also got in touch with Keanan a couple of days after the sale with a query and again it was dealt with asap. Every email I sent to Keanan got responded to so I can’t fault him. If I was able to give a 4.5 score, I would have.
18 July 2026
Reply from Motorpoint - Birmingham
We truly appreciate you taking the time to share your detailed feedback. We understand your frustration regarding the initial reservation issue and acknowledge how that could be disappointing. We are, however, very pleased to hear that we were able to locate an identical vehicle for you and that the subsequent adjustments were handled promptly. It's also wonderful to know that our team was responsive and helpful with your post-sale query. We value your business and are always striving to improve our processes.
Thank you
Motorpoint
Zain at motorpoint birmingham made the…
Zain at motorpoint birmingham made the collection of my car so easy.
He dealt with the exchange in a friendly but professional manner, a real credit to the company
22 July 2026
Reply from Motorpoint - Birmingham
We're so pleased to hear that the collection of your car was easy. We're glad our team member handled the exchange in such a friendly and professional manner. Thank you for your feedback!
Thank you
Motorpoint
Good stuff no stress
18 July 2026
Reply from Motorpoint - Birmingham
We're so glad to hear you had such a positive and stress-free experience with us. We truly appreciate your kind words!
Thank you
Motorpoint
Reply from Motorpoint - Birmingham
We're delighted to hear you received great service. Thank you for your positive feedback, we truly appreciate it.
Thank you
Motorpoint
very helpful and friendly staff.
7 July 2026
Unprompted review
Reply from Motorpoint - Birmingham
We appreciate your feedback! We are so glad our team was helpful and friendly during your visit. Thank you for your kind words.
Thank you
Motorpoint
The staff gave me space to look around…
The staff gave me space to look around and ask questions without hovering. When I did need help, they were clued-up on the VW and ran through all the features.
4 July 2026
Reply from Motorpoint - Birmingham
We appreciate you sharing your feedback! We're glad you felt comfortable browsing and that our team was knowledgeable and helpful when you needed assistance with the features.
Thank you
Motorpoint
Sion at motorpoint in Birmingham…
We attended motorpoint in Birmingham and was greeted by Sion. He asked which vehicle we were interested in, gave us the keys and let us look around the vehicle at our leisure which was much appreciated. We decided to make a purchase and although Sion offered us some optional extras there was no high pressure selling tactics. When we collected the car one evening Sion had no issue working beyond closing time and making sure that we were happy with everything about the car and our experience. He also telephoned us the following day to make sure everything was ok. If you are looking to purchase a car and find yourself at motorpoint in Birmingham then please seek out Sion as you will not be disappointed. Sion is excellent and a real credit to the company.
25 June 2026
Reply from Motorpoint - Birmingham
We are absolutely thrilled to hear about your exceptional experience! It's wonderful to know that our team member provided such a positive and pressure-free car buying journey, from allowing you to browse at your leisure to ensuring your satisfaction after collection. We truly appreciate you sharing your kind words.
Thank you
Motorpoint
A good place to buy your new car .
I have purchased vehicles from motorpoint on several occasions and have always been very happy with my purchases. This time was no different and I was treated very well by the sales person who helped me through the process including removing my personal number plate and taxing the car I was purchasing . I feel I got a good deal all round .
1 July 2026
Reply from Motorpoint - Birmingham
We're delighted to hear that you've consistently had positive experiences with us and that your latest purchase was no exception. It's wonderful to know our team provided excellent assistance throughout the process. Thank you for your kind feedback!
Thank you
Motorpoint
Keanan is your man!!
Great fast service Keanan made everything easy for us and sorted out the best deal
25 June 2026
Reply from Motorpoint - Birmingham
We're so glad to hear you received great, fast service and that everything was made easy for you. Thank you for your feedback!
Thank you
Motorpoint
10/10 Experience
Sean was very helpful throughout the whole process front start to finish at the Birmingham branch. I recommend all services he provided.
19 June 2026
Reply from Motorpoint - Birmingham
We're so happy to hear you had such a positive experience with us and found our team member helpful throughout the process. We appreciate your recommendation!
Thank you
Motorpoint
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