Motormoolah Reviews 895

Dealt with by imogen today she was brilliant from start to finish, made the whole experience seamless absolute credit to motormoolah. Nothing was too much trouble and kept us updated through the whole experience. Who knew selling a car could be so stress free if only other company's were like this. Highly recommend to everyone.

Just sold my car to Motormoolah it was so easy from getting a valuation on Wednesday it was sold Monday. The guy came round took some pictures a 2 minute test drive and the money in my bank, took no longer than half hour.

Excellent service with a very fair price offered and accepted for my car. Great communication and prompt, hassle free collection by the couriers who were excellent.

A pleasure selling my Bmw to these people ....especially, Naveed Hussain and Imogen .
Made it really easy to sell it , happy with price, and like the fact they answered any questions quickly on watts app ..... picked up from my house as well . Will definitely sell again when I need to .

Sold my BMW 430D to Motormoolah and cannot fault the service. Sure, I could have got more selling privately but who wants that hassle! Payment was instant, allowing me to pay for my new car the same day.

Best price offered by a good amount compared to their counterparts, got even more money by driving the car to them. Very easy process from start to finish, they paid the price that was originally offered, took less than an hour when I dropped the car to them. Would definitely use again.

I had a couple of bad experiences trying to sell my car as everyone tried to offer me a cheap price and they kept picking out non existent faults within the car. They all start by quoting you a great price, only to reduce it down to nothing by picking up faults that aren't even there. That is until I came across Motor Moolah where I didn't face any sort of drama at all. I declared the faults in the car and they compared it with the pictures and didn't cause any further drama. They paid me the exact quote they offered on their website literally within a minute and settled my finance agreement as well.

Very quick turnaround very good service and ben was good on phone .got what i wanted for my car offerwas very good.thankyou

Sold my car to Motormoolah last week, they offered a great price compared to other online big name buyers, collection was straightforward and an easy transaction. Will definitely recommend!!!

Overall a good experience. They did offer slightly less than quoted but I still got more than WBAC so I’m happy with that. Jade was really helpful with any questions I had. Communication was great throughout the process. I would recommend.

Straight forward process , very helpful with anything you’re not sure with. They offered most for the car. Quick pickup and payment.

Jade was super helpful and managed to get the process completed nice and quickly. They offered more or less the same as motorway and Tim who picked up the car was a gent and super professional. Would recommend this service to anyone, just be honest and transparent with them and they’ll sort the rest.

Amazing experience
Thanks ben

Further to my message - please see the delightful email response I received upon challenging them because of cracks that do not exist and marks that wipe off!

Email -' Based on the attached proof we have exercised our right to reduce the price for misdescription.

To conclude, while an agreement had been reached to purchase your vehicle it was contingent on the clauses being met within our contract of sale which you had duly signed. Unfortunately, as already detailed the agreement was effectively breached by yourself at point 8.

Any further correspondence received regarding this matter will be forwarded directly to our legal partners where they will decide whether any material breaches exist relating to your threatening comments.'

0 stars! DO NOT SELL YOUR CAR HERE! I have evidence of 'guaranteed' price, and directly ask twice if they were going to haggle the price when they got here. Luke was happy with all my pictures and guaranteed my price as the finer details were sorted. Low and behold...... Company arrives ..... Inspect the car like they are inspector gadget.... Find one faint scratch that I genuinely didn't see! Bare in mind.... Id sent pics of 4mm stone chips.... Try to say there is a crack on my front light (there is not - I took it to a garage after to check), said that there was an orange mark (my husband cleaned it off with ease), and said there was an additional stone chip - when in fact it was a picture I had already declared! Luke said he expected ware and tear because of the age of the vehicle (8 years),but apparently it still needed to have not even the tiniest additional scuff. It has to be immaculate! For the one faint scratch that I did not see...they tried knocking me down by £500! When I refused....they tried going to £250 off. They often know that people need the funds to sort a new car and have already made arrangements and play on this to force people into a sale that is significantly less! The guys picking up the car said this happens all the time! Id understand if the bonnet was hanging off, or the doors has huge dents....but a faint small scratch mark! Again...I have proof of the conversation I had with look, where I directly ask about the price being haggled..... They absolutely lie through their teeth to get you to agree and put you in a position where you have to take the lower offer. Please do not go through this company! Luckily we sold it via auction instead! Do not trust these guys. They offer a higher price....knowing you've put plans in place...and then find any single reason to power the price! Then you are in a tight spot. I'm also pretty sure they will come back with a lying response...do not believe a word!

Sold my car through MotorMoolah, had the offer on Saturday morning, i accepted offer, car was collected on Tuesday, and the money was in my account before the driver left.
All documentation done on line, no hassle at all, Luke at Motor Moolah was very helpful, and Chris the guy who collected my car was top class, very pleasant, called me to update when he would be at my address, he was there on time, very nice guy to deal with.

Would recommend anyone looking to sell their car to use them, I got £1000 more than any dealer had offered me.

Really great experience to be honest. I got the initial price online before having some communication regarding some documentation which you simply upload through a link portal. Very straightforward, and everything is reviewed beforehand. On the collection/drop off day, there’s no paperwork at all, they just check your car is as described and make the payment. I took advantage of the option to deliver the car to them, and they pay £1 per mile, so I got £94 after costing £10 in petrol to get there. Al in all a great selling experience.

Simple and stress free.
Remember the initial price isn’t the final price, you will get an updated price after uploading your photos.
Ben was great to deal with and always prompt at responding. You have to bear in mind that all correspondence is done over text or call once the photos/documents have been uploaded.
Make sure when uploading photos to show all damage, it’s pointless not as the price will get dropped on pickup if you do. I showed all my damage and the price stayed as offered.
Aamir from the collection team was great on the day, talked through everything and was at the property less than 45 minutes as everything was as I uploaded.
Was sceptical at first but would definitely do again as so much better than the main competitor you can drive to.

Avoid. Terrible communication. Very unprofessional. Never picks up the phone, says they will call back but then never do.

Great lads who came to collect my car very thorough assessing my vehicle and a pleasure todo business with them on behalf of motor moolah.

It was a very easy and quick experience. The only one thing that let it down was probably me. I did miss one or two scratches inside the doors and of course that affected the price on collection, but only by a tiny amount… so the rule is be very very honest about your vehicle so that you don’t get a surprise when they come to pick up your vehicle