Mark was patient and clear about what the policy I sought covered, and listened carefully to what my needs would be for the next year. He explained key components in detail using scenarios I could re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more
Company replied
The cover we get is really good and our experience when we broke down in France was exceptional. Nothing was too much trouble. When you compare separate covers compared to the all in policy that we ha... See more
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Very efficient handling, taking out new policy very smooth process. Would recommend to friends and colleagues. Competitive quote, so no need to go through price comparison sites online.
Company replied
Company details
About Motorhome Protect
Information provided by various external sources
With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.
We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.
Contact info
United Kingdom
- motorhomeprotect.co.uk
4.8
Excellent
3K reviews
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Reply from Motorhome Protect
Thank you for your kind feedback! We're delighted to hear you had a good experience and found a great price from us. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Motorhome Protect
Reply from Motorhome Protect
Thank you for your kind words! We're delighted to hear that you found the phone call to set up your policy was fast and efficient. If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Motorhome Protect
Reply from Motorhome Protect
Thank you very much for your kind words and recommendation. We’re delighted to hear that you are happy with our service. It’s been a pleasure assisting you with your policy.
If you need any further help or have any questions, please don’t hesitate to get in touch.
Kind regards,
Michelle @ Motorhome Protect
Reply from Motorhome Protect
Thank you for reaching out to us and for sharing your feedback regarding your policy.
We appreciate that you found our representative police and constructive.
If you need anything in the future, please do not hesitate to contact us.
Kind regards,
Michelle @ Motorhome Protect
Reply from Motorhome Protect
Thank you for your kind feedback. We're delighted to hear that you found the process easy to deal with. If you need any further assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Chris @ Motorhome Protect
Spoke to a gentleman about my renewal…
Spoke to a gentleman about my renewal who was nice and polite. About the policy going up about £85 compared to last year was very steep even with another year of no claims
11 February 2026
Reply from Motorhome Protect
Thank you for your feedback and for speaking with our representative regarding your renewal.
We understand your concern about the significant increase of approximately £85 compared to last year, especially given another year with no claims. We strive to offer the best value to our customers, and sometimes premiums can fluctuate due to various factors such as changes in risk assessment, market conditions, or underwriting criteria.
Kind regards,
Michelle @ Motorhome Protect
Online system didn't work.
I had to phone because the online system wouldn't accept my (correct) details. Person on the phone was very helpful and sorted my renewal out.
27 February 2026
Reply from Motorhome Protect
Thank you for your feedback regarding your recent experience with our renewal process. I’m glad to hear that our team was able to assist you promptly and resolve the issue with the online system.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Chris @ Motorhome Protect
Joe was very helpful & professional &…
Joe was very helpful & professional & sorted my renewal out with extra cover as discussed
18 February 2026
Reply from Motorhome Protect
Thank you very much for your kind feedback. I'm delighted to hear that Joe was able to assist you professionally and that your renewal including the extra cover was sorted out to your satisfaction. If you have any further questions or need assistance in the future with your policy, please don't hesitate to get in touch.
Kind regards,
Chris @ Motorhome Protect
Reply from Motorhome Protect
Thank you so much for your kind words! We're delighted to hear that you found our service quick, easy, and helpful. It's great to know that our team was friendly and able to answer all your questions.
If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Chris @ Motorhome Protect
Fantastic price. Very helpful …
Got a quote online then a follow up phone call to finalise insurance. Nice guy on phone very friendly and helpful
16 February 2026
Reply from Motorhome Protect
Thank you for taking the time to share your experience with us. We're delighted to hear that you found the online quote process straightforward and that our team member was friendly and helpful during your follow-up call.
If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Michelle @ Motorhome Protect
Happy to spend the money … honest.
Any contacts I have had with Motorhome Protect have been pleasant, patient, friendly yet professional.
While I hate spending money I always come away happy as I feel I was understood and cared for.
Without doubt money well spent.
19 February 2026
Reply from Motorhome Protect
Thank you so much for taking the time to share your positive experience with Motorhome Protect. We're delighted to hear that our team was able to assist you in a friendly, patient, and professional manner. We truly value understanding and caring for our customers, so your kind words mean a lot to us.
It's great to know you feel the service you received was money well spent. If you ever need any further assistance or have questions about your coverage, please don't hesitate to reach out.
Thank you again for choosing Motorhome Protect.
Kind regards,
Michelle @ Motorhome Protect
Excellent service and price.
I got several quotes for my new motorhome including from comparisons websites, and Motorhome Protect was the most competitive. [This was through Quotezone]. I phoned them and spoke to Mark [I think] who could not have been more helpful. The call lasted just on an hour during which time Mark went through all the details and confirmed I was happy with the progress throughout the call. This is my first motorhome so Mark explained all the options and answered all my questions. I took out the policy during the call and received everything via email straight after the call. It is rare to get such good service so thank you. If you're looking for insurance [all types I believe] give them a try.
18 February 2026
Unprompted review
Reply from Motorhome Protect
Thank you so much for sharing your positive experience. We're delighted to hear that Mark was able to assist you thoroughly and that you found our quote to be the most competitive. We understand how important it is to have all the information when insuring your first motorhome, and we're glad Mark could guide you through the options and answer your questions.
If you need any further assistance or have any more questions about your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Motorhome Protect
Reply from Motorhome Protect
Thank you for reaching out to us via Trustpilot regarding your policy.
I am happy to hear that you were pleased to be able to speak to someone on the phone.
Should you need anything in the future, please do not hesitate to contact us.
Kind regards,
Michelle @ Motorhome Protect
Quick and efficient operatives
Quick and efficient operatives. Any questions answered positively.
11 February 2026
Reply from Motorhome Protect
Thank you very much for your kind words. We're delighted to hear that you found our operatives quick and efficient and that your questions were answered positively. At Motorhome Protect, we strive to provide the best service possible, and your feedback means a lot to us.
If there is anything else we can assist you with, please don't hesitate to get in touch.
Kind regards,
Michelle @ Motorhome Protect
The policy was fine but in this day and…
The policy was fine but in this day and age why do we have to pay more because we use a debit card. The computer system was a major part of keeping me on the line, it kept being slow or freezing.
5 February 2026
Reply from Motorhome Protect
Thank you for your feedback regarding your experience. I am sorry to hear that you were not happy about the additional charge when paying by debit card, and I apologise for any frustration this caused. We aim to offer the best service possible, and your input helps us improve.
I also apologise for the technical difficulties you experienced with our system during your call. We are working to enhance our systems to ensure smoother and faster service.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Motorhome Protect
yes very good with with Dale sorted top…
yes very good with with Dale sorted top guy thankyou
3 February 2026
Reply from Motorhome Protect
Thank you so much for your kind words! I'm glad to hear that Dale was able to assist you and that everything is sorted. If you need any further help with your Motorhome Protect policy or anything else, please don't hesitate to get in touch.
Kind regards,
Chris @ Motorhome Protect
good service quick and a good price.
28 January 2026
Reply from Motorhome Protect
Thank you for your kind words and positive feedback about our service. We're delighted to hear that you found our service quick and the price good. We strive to provide the best experience for our customers.
If you need any further assistance, please feel free to reach out.
Kind regards,
Chris @ Motorhome Protect
Excellent service.
Your representative was efficient, helpful, professional and friendly.
28 January 2026
Reply from Motorhome Protect
We are so happy to hear that our representative provided you with efficient, helpful, and professional service. Thank you for your positive feedback! Motorhome Protect.
Reply from Motorhome Protect
We're happy to hear that your experience was easy and straightforward. Thank you for your positive feedback; we appreciate it! Motorhome Protect.
Reply from Motorhome Protect
thank you for your review! Motorhome Protect.
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