Bought a car from Dan at Motor Gurus…it was easy, efficient and professional. Nothing was too much problem, few marks on the vehicle which he swiftly organised to get a further deep clean and wax whil... See more
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I saw the car in Autotrader and made an offer. I spoke to the representative Russ who was very helpful. We came to an agreement and I made a deposit. The next day I caught the train to Sheffield and Russ met me at the station and took me back to the dealership. The car was immaculate so we went in and ran through all the relevant paperwork. Within a short time the car was mine and ready to drive. I could not be more pleased with the service that was provided. 1st class
Dan helped me to get on the road quickly, car is lovely

Reply from Motorgurus
Just purchased a car with Russ very professional and helpful would definitely recommend this company to other people 5star experience.

Reply from Motorgurus
Had a really good experience with Dan, saw a Vehicle online and I was in it the next day with finance all sorted!

Reply from Motorgurus
Joel will brilliant, he went above and beyond to make sure I drove away within the hour

Reply from Motorgurus
Bought a new car very happy with the service and issues we had with the car and how Pete sorted them all for me

Reply from Motorgurus
Pete was a great help when buying my new car. Full or information and helped me get the best deal that worked for me

Reply from Motorgurus
I went to motor gurus for a new car, I have used them before and was really happy with the service I got. Dan helped me pick the perfect car and made the whole process enjoyable and stress free. He couldn’t do enough to help me and was always on the end of the phone if I needed him. Thanks again I’m sure il be a returning customer

Reply from Motorgurus
The service was great by simon, and super helpful and straight to it.
Amazing workers
Honorable mentions to-
Young Ali for making this all possible

Reply from Motorgurus
We spoke with Pete who was brilliant. He answered any question we had and very quick to show us the car we was looking for. All round great experience.

Reply from Motorgurus

Reply from Motorgurus
Honest review of my car buying experience with this company (funny edit)
The guy i dealt with, his name was pete
Walked a bit funny, two left feet
Had the banter to sell me a car
Bought a toyota, a chr
£23000 i paid for the car
The service i recieved,the best by far
Had a hickup after a couple of days
Gearbox mount, decided to part ways
Rang pete to tell him the news,
Put it in an email we'll send it off for sevice aproved
No call no email not even a text
Left me the customer distressed and upset
5 days later pete made it right
Cars now fixed, i'm full of delight
The moral of the review, is never dismay
Evenutually motorgurus will save the
Day
Would i buy a car again? that remains to be seen, although the price was right and car polished and gleamed
And pete himself, he was a top man
Although walked a bit funny, legs like ham
All jokes aside my exsperience was great
Just a pity i had problems and contact 5 days late
Admin error was the excuse, genuine or not, still left me confused
To sum up motorgurus stand by the quality of their cars and when things go tits up they refund gold bars (not really)
But they did offer me compensation by covering my taxi fares to and from work for the past 6 days
So again motorgurus kinda saved the day. Well, for my wallet, anyway.

Reply from Motorgurus
I came 2 hours away to buy my car, I had a really great experience with Joel! He was super helpful, and a genuinely nice guy. All over it was a 10/10 experience!
Thanks again!

Reply from Motorgurus
Joel was outstanding. Very friendly and professional. Gave us total reassurance in the whole process. Thank you!

Reply from Motorgurus

Reply from Motorgurus
Cant recommend motor guru’s enough, Owen was a great help throughout the process and made sure i was happy with my new car! Highly recommend, showroom looks amazing too!

Reply from Motorgurus
Buying a new car through Motor Gurus was very easy and straight forward, I dealt with Joel and nothing was too much trouble he answered all the questions I had and explained everything perfectly. I would highly recommend buying a car through Motor Gurus the service I received was excellent.

Reply from Motorgurus
Great services excellent job quick and easy hand over

Reply from Motorgurus
Joel gave us excellent service 🙏🏾🙏🏾🙏🏾
Marvellous show around and good pr , hope to shop again soon!!!

Reply from Motorgurus
Had a great service from Peter at Motorguru, bought a fantastic car, thanks Peter a genuine top bloke

Reply from Motorgurus
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