Communication was brilliant from the friendly and efficient email acknowledging my order and in reply to my ensuing questions and offers of assistance if we needed it. Luckily no assistance was ne... See more
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Review summary
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Reviews shaping this summary
Great bunch, incredibly knowledgable and obviously bike enthusiasts. Great selection of products that you can’t get elsewhere and price is spot on. Any queries or questions and they are there to answe... See more
From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... See more
My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... See more
Company details
Written by the company
Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.
Contact info
Bank Street, GL168BA, Coleford, United Kingdom
- 01600 772121
- info@motorcycleperformancestore.co.uk
- motorcycleperformancestore.co.uk
4.8
Excellent
404 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My package still did not arrived....
26 March 2025
Reply from Motorcycle Performance Store
Hi Tomasz,
Thank you for your feedback, and we're sorry to hear that you're still waiting for your parcel.
We understand how frustrating delays can be, especially when parcels are held at customs. As you have been contacted by the customs authorities in your country, your order is being assessed for import duties and local taxes, which unfortunately is a process outside of our control.
Just to clarify, we are a UK-based company, clearly stated on our website (motorcycleperformancestore.co.uk), including in our delivery information where we also outline estimated lead times and details for international customers. We always aim to be transparent about potential customs processes for orders being delivered outside the UK.
We appreciate your patience during this time and hope your parcel clears customs and reaches you very soon. If there's anything else we can do to help, please don’t hesitate to get in touch directly.
Best regards,
Motorcycle Performance Store
Spent a crazy amount of time looking…
Spent a crazy amount of time looking for an exhaust and didn't even know these guys existed. Decided to buy one and glad I did. It's changed the look and sound of my R1. Many thanks to James.
29 March 2025
Unprompted review
I dealt with Tomas & Jame directly with…
I dealt with Tomas & Jame directly with both interactions by phone & e-mail extremely informative as they both answered my questions and concerns professionally. I ordered the dual brake/clutch assembly for my HarleyTrike I built. My biggest concern was wiring such a large sum of money overseas andinsuring it be delivered to who was supposed to receive it and it certainly did.
Couldn’t believe how quickly the turn around was in receiving the dual brake
system. It arrived undamaged and very
well made. I can’t wait to install it and enjoy riding again. I will absolutely use Motorcycle Performance store in the future. Again thank you for your outstanding support & service
Sincerely
Herman Gonzalez USA
13 March 2025
Great service and communication. Quality Products!
Purchased DNA Air Filter and service kit, Puig Bat Windscreen and Fender Extender - more than happy with the products! Great quality! Excellent quick communication from James - he made the sale seamless for me as a customer. International shipping time was quick also - Thanks James!
13 March 2025
I had to pay 100% tax/vat and no one is…
I had to pay 100% tax/vat and no one is able to explain why.
Do not order outside UK
12 March 2025
Reply from Motorcycle Performance Store
Hello Jakub,
Thank you for your feedback, and I’m really sorry to hear about the frustration with the additional charges.
Just to clarify, as your order was being shipped outside of the UK, no VAT was charged by us here. Any taxes or duties you paid would have been applied by your local customs office in line with your country’s import regulations. These are not UK taxes but rather local charges specific to your country.
We do clearly explain this in the Delivery Information section on our website before placing an order, as it’s important for customers outside the UK to be aware of potential local taxes or duties.
If you have any further questions or need help in the future, feel free to get in touch—we’re always happy to help where we can.
Best regards
Motorcycle Performance Store
Thank you motorcycle Performance store…
Thank you motorcycle Performance store i received the item last march 11 2025..thanks for the Upmap T800 im so happy less than a week ill received already.. the store that you can trust thanks guys
5 March 2025
Reply from Motorcycle Performance Store
Hello Arvin,
Thank you so much for your kind message and for taking the time to let us know!
We’re really pleased to hear your UpMap T800 arrived so quickly and that you’re happy with the service. It means a lot to us that you trust our store—we truly appreciate your support.
If you ever need anything else, just give us a shout. Enjoy the UpMap!
Best regards
Motorcycle Performance Store
Reply from Motorcycle Performance Store
Hi Shaun Darby,
Thank you for the great feedback!
We’re really glad you were happy with the service and it means a lot that you’d recommend us. If you ever need anything else, feel free to get in touch—we’re always here to help.
Cheers!
Motorcycle Performance Store
The order was processed quickly
The order was processed quickly, but you can't change the payment address, so even though I had a different delivery address, confirmed via email it still went to the wrong address. Called the guys they managed to change the address. Otherwise brilliant.
3 March 2025
Reply from Motorcycle Performance Store
Hi Chris,
Thank you for your honest feedback!
I'm really glad the team were able to sort things out and get your order to the right address in the end. Apologies again for the hiccup with the payment and delivery address—it's something we’re always looking to improve. Really appreciate you sticking with us, and it’s great to hear everything else went smoothly.
If you ever need anything, just give us a shout!
Best regards
Motorcycle Performance Store
Great advice from the staff excellent…
Great advice from the staff excellent service & delivery price was great as well. Keep up the great work. Will definitely be using you guys again.
27 February 2025
Reply from Motorcycle Performance Store
Hi Keith,
Thank you for the great feedback! It’s fantastic to hear you were happy with the advice, service, delivery, and pricing. We really appreciate your support and look forward to helping you again in the future.
Best regards,
Motorcycle Performance Store
Delivered on time
19 February 2025
Reply from Motorcycle Performance Store
Hi Pete,
Thanks for your feedback! Glad to hear your order arrived on time—just how it should be. If you ever need anything else, feel free to get in touch.
Best regards,
Motorcycle Performance Store
Very satisfied customer. They showed me exactly what I wanted…
They showed me exactly what I wanted and sent me exactly what they said it was with no delay, Thanks.
17 February 2025
Reply from Motorcycle Performance Store
Hi Tommy,
Thanks so much for your kind words! Really pleased to hear everything was spot on and arrived without delay. That’s exactly what we aim for every time.
Best regards,
Motorcycle Performance Store
900 rally pro rear Hugger
Fast delivery and great quality. Easy to fit and looks good.
Great service 👏
12 February 2025
Reply from Motorcycle Performance Store
Hi Nick,
Thanks for the great feedback! Glad to hear the delivery was quick and you’re happy with the quality. Always good when something fits easily and looks the part too!
Best regards,
Motorcycle Performance Store
Quick Delivery
Easy online check to ensure the part fitted my bike and very quick delivery
18 February 2025
Reply from Motorcycle Performance Store
Hi Angela,
Thank you for the lovely feedback! Great to hear the fitment check online made things easy and that your order arrived quickly. We’re glad everything went smoothly for you.
Best regards,
Motorcycle Performance Store
Communication top notch
Communication top notch, part was out of stock and I was informed immediately, delivered as soon as available, quality excellent, buy with confidence.
6 February 2025
Reply from Motorcycle Performance Store
Hi Scott,
Thank you for the great review! We really appreciate your patience while the part was on backorder. It’s great to hear you were happy with the communication and the quality once it arrived. Always good to know you’d buy with confidence!
Best regards,
Motorcycle Performance Store
Ordered on the Friday
Ordered on the Friday, late afternoon, for it to arrive the following afternoon. The fact that they have staff sorting products for next day delivery is brilliant. Let's hope their wages are representative of the service provided.
7 February 2025
Reply from Motorcycle Performance Store
Hi Ian,
Thanks for taking the time to leave such a thoughtful review! We're really pleased to hear your order arrived so quickly — our team works hard to get things out fast, so your comments mean a lot. Don’t worry, we’ll be sure to pass your kind words on to the team!
Best regards,
Motorcycle Performance Store
Great Service
Great service and communication. Superb Puig hugger looks top notch wouldn't hesitate to recommend these guys
29 January 2025
Reply from Motorcycle Performance Store
Hi Ken,
Thank you for the great feedback! Really pleased to hear you’re happy with the Puig hugger — they do look fantastic once fitted. We’re glad the service and communication hit the mark too. Appreciate the recommendation!
Best regards,
Motorcycle Performance Store
Good professional outfit
Good professional outfit. New slip on sounds and looks great. Very easy to install
4 February 2025
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