Motorcycle Performance Store Reviews 

403
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and friendly approach, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many appreciating the clear communication and efficient handling of orders and high-quality products. People consistently report rapid and timely delivery, with items arriving well-packaged and often sooner than anticipated. Even when minor issues like missing items or out-of-stock products arose, customers noted the company's proactive communication and effective resolution. Many consumers express strong intent to reorder, highlighting the overall smooth and hassle-free experience.

What people talk about most

Product

Consumers find products to be of good quality and excellent, with many praising the aesthetics, sound, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting promptness and... See more

Service

Customers had positive experiences with service, often highlighting great service, excellent communication,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, efficiency, and... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication was brilliant from the friendly and efficient email acknowledging my order and in reply to my ensuing questions and offers of assistance if we needed it. Luckily no assistance was ne... See more

Rated 5 out of 5 stars

Great bunch, incredibly knowledgable and obviously bike enthusiasts. Great selection of products that you can’t get elsewhere and price is spot on. Any queries or questions and they are there to answe... See more

Rated 5 out of 5 stars

From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... See more

Rated 5 out of 5 stars

My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

403 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(403)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

They were awaiting stock on a particular item (the same as every other supplier for this item), gave me helpful options but i decided to wait for the item. They ended up supplying it super quicker in the end anyway.

14 April 2026
Rated 5 out of 5 stars

Great Products Awesome prices

Great Products Awesome prices ! Most bike shops just want to take your money and thats it ! Here they get you good gear and fair prices with fast delivery

7 May 2026
Rated 1 out of 5 stars

Order never ship out

Ordered a puig windscreen from them on 9th Apr, status remained as "preparation" on 12th May.
Dropped them a whatsapp message and informed they only receive their goods from supplier once a month. And no longer reply to me.
Does not reply to my email as well. I strongly believe I'm being cheated.

12 May 2026
Unprompted review
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hi Jackson,
Thank you for the feedback.
We're very sorry that you haven't received your order on time; production of your screen suffered production delays at Puig in Spain that were beyond our control. We receive goods weekly so I apologise if there was any misunderstanding regarding the expected arrival of your screen; I can see communication was sent to you on the April 16th.
We always strive to delivery a fantastic customer experience and we will evaluate our communication options to improve it further for the future.
Regards
Motorcycle Performance Store

Rated 5 out of 5 stars

This company is so easy to deal with…

This company is so easy to deal with from first contact , items are always well packaged and every thing I have ordered has arrived on time . I Would not hesitate to recommend them & will definitely use them again when the need arises 👍

1 May 2026
Rated 5 out of 5 stars

Brilliant communication

Brilliant communication, and delivery speed! Was told there would be a 3-4 week wait on delivery got it in a week and a half. Would definitely recommend and use again in the future.

26 February 2026

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