I recently purchased a car from Motor Connect & the process was so easy The motor connect team aren’t your usual pushy sales people, they’re knowledgeable, gave me great advice & helped me choo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After an absolute nightmare from another company Mike went above and beyond to help me secure the car wish I had seen. He kept in constant contact with myself throughout and did everything in his pow... See more
We purchased a car just under 2 years ago from Motor Connect and had none stop issues with the car they sold to us. When test driving the vehicle originally we detected steering issues... See more
I contacted this company after being recommended by a friend . I spoke with Reece who was approachable,friendly and listened to what i wanted . He found me my perfect SUV and even did an adjustm... See more
Company details
Written by the company
Motor Connect is an award winning car dealership based in Northwich, Cheshire. Motor Connect sell various makes and models which include: Ford, Vauxhall, Kia, Nissan, Volvo, BMW, Mercedes, Audi & Land Rover / Range Rover to name a few. If you are looking for car finance in Cheshire and the surrounding areas, look no further. Motor Connect have a specialist vehicle finance team which can help whether you have good or poor credit. Don’t hesitate to get in touch with the team today.
Contact info
413 Manchester Road, CW9 7QA, Northwich, United Kingdom
- 01606 539359
- northwich@motorconnect.co.uk
- motorconnect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We purchased a car just under 2 years…
We purchased a car just under 2 years ago from Motor Connect and had none stop issues with the car they sold to us.
When test driving the vehicle originally we detected steering issues and lagging problems and Motor Connect assured us don’t worry this will be looked at and fixed before we collected the vehicle.
We saw the previous MOT to detect a long list of advisory’s and they also assured us that these would be fixed!
What a bunch of liars! The MOT surprise, surprise has no advisors on there when we collected the car but when we started to drive the car we still had the same issues with the steering and lagging so no this hasn’t been fixed! We took it to there designated garage to have the suspension fixed! They only fixed part of this issue! After going back and two to the garage they ended up putting two new tyres on and tracking. We still had an issue.
After driving around for 12 months with constant banging, clunks and pulling we took the car for an MOT to discover every advisory what was on the first MOT was still on there and that no repairs had been carried out! We had an immediate fail, can not drive until a long list of issues were fixed, they also had to finish the other part of the suspension as they had forgot to do this correctly at the warranty garage, they had only fitted the suspension arm without the ball joint! This is a standard complete repair! After paying a fair bit of money out we then got engine light faults after engine light faults which resulted in us paying a few thousand pounds out for the repairs, one of the repairs being a new turbo! This is why there was a lag at the start when test driving!
Motor connect also told us MOT garages don’t need to state advisories on MOT’s anymore?? This is one to watch!
I thought going to a local garage would have been a trustworthy experience than what we received! We were sold a faulty car and Motor connect just stated when we called them and emailed them to bring on trading standards. I would avoid Motor connect with a passion! We have now paid out more than what we paid for the car, it’s basically a write off! The trust has totally gone.
What a let down for our town. We would have given zero stars if this was possible. AVOID.
The 2nd car I have purchased from Motor…
The 2nd car I have purchased from Motor Connect and I would like to say what an extreme pleasure it was. I phoned them and advised them what I was looking for and two days later I was driving out in my new car. Absolutely fantastic service from a great company. Reece, Graham and Steve were so helpful. I wouldn’t go anywhere else…Highly recommended.
Poor service
Agreed a price over the phone for them to buy my car. The sent a driver to collect my car (he drove 165 miles!) he then proceeded to tell me that my car was dinted, scratched etc which it wasn’t. Unbeknownst to him if already had it appraised. He then offers me well below what was originally agreed. At no point did anyone tell me that the agreed price would be negotiable so complete waste of everyone’s time.
THEN I find out that they’ve already set up finance on my car to sell it on to someone before they even bought it from me! I try to sell to someone else and he won’t buy because it says there’s finance against the car!! So not only have they completely wasted my time by sending someone on a 300+ round trip, but they set up finance on a car they don’t own which results in me not being able to sell my car on.
Absolutely ridiculous service.
It was a brilliant service from Start…
It was a brilliant service from Start to finish By Mike .
He kept me in the loop by frequent update over my finance approval and finally get the
job done .
I am also happy with a purchased vehicle as it’s so clean and it is what I was looking for and found it in this company after a long term .
Will recommend this company to anyone around looking for quality and immaculate vehicle .
This Garage was so helpful in every way. Definitely recommend …
This Garage was so helpful especially Mike, who kept in touch through the transfer of my vehicle. Mike sent an indepth video of every part and gave a honest report. Mike even sorted out delivery for me. Lovely to do business with and would definitely recommend them. Thank you Mike 😊
Fantastic service from start to finish
Fantastic service from start to finish. Very professional sales team . Would recommend them to all my family and
Friends. Would definitely use them again.
Excellent service
Filled in the application on-line same day I got a phone call saying that I've been successful,cracking bunch of guys very helpful and understanding for what I needed. They found me a car for my step daughter's needs by the end of the day everything was done and dusted very happy with the outcome thanks to reece Mike and all staff at motor connect
Highly recommend this company
This company are extremely good, sales staff, not pushy, just let me look around, when I picked my car arranged everything brilliantly, car was spotless with 12months MOT. All done within a week, would highly recommend.
I could not have asked for a …
I could not have asked for a better person to help me he guided us every step of the way thank you very much Mike for everything
What an amazing team .Reece stepped in…
What an amazing team .Reece stepped in when Mike had a day of .Mike as a patience of a saint dealing with me lol ,for 2 weeks he was trying to get the best car for my needs after me searching and looking for different kinds of car ,mike finally got the one I wanted ,on top of that Mike actually brought the car for my inspection before I made my mind up (again) but yes that's the one I picked my Renault Clio , Mike then took the car back to get it all checked,and up to Motor connects 5star grade .Mike actually brought the car back to my home ,after his full shift . What a great company,I will defo be back when I need a new car next (sorry Mike) .
Thanks to Mike
Thank you to Mike who sorted me a brilliant deal on my part ex and new car. Really easy to arrange and I got a superb deal.
So helpful
A friend advised me to use Motor Connect to look for my first car and I am so pleased that I did! Mike was so helpful and went above and beyond to find me my perfect car.
When I went to collect, everyone in the office was super friendly and the car was exactly what I hoped for. I can’t recommend them enough!
Mike from motor connect has been…
Mike from motor connect has been brilliant with myself and finding me the car I wanted at an affordable price. He went above and beyond to help me get the car I wanted ASAP, he was also so lovely and friendly! Mike is very knowledgeable and brilliant at his job. Super happy with the service at motor connect and absolutely love my car!
Excellent customer service
Helpful to find best price and best car for what I want and with mint the conditions 👌
Best car company
Mike from motor connect has been the most polite person I have spoke to about a car.motor connect where very quick to respond and got everything sorted in a matter of days. I would highly recommend this company as they understood I was buying my first car and helped me understand everything I need to be able to manage a car I am very grateful for them and everything they did to help me get a car.x
Absolutely Fantastic Service from…
Absolutely Fantastic Service from picking the car , the speed of how quickly I was able to purchase my New Vechicle , Car is a dream to drive and a Big Thankyou to Mike who went the extra mile to make sure I was driving my car so quick , Highly Recommend Motor Connect 5 stars 🌟 from me
Big thanks to Mike at motor connect
Big thanks to Mike at motor connect
for the quick and easy transaction of buying
The kia sportage. Top team
David S
Big thank you to Mike at motor connect…
Big thank you to Mike at motor connect for getting me the BMW I was after, brilliant salesman, really happy with the car I highly recommend motor connect.
Mike the knight saved the day
Mike from motorconnect was fantastic you wont be disappointed. Communicated well, and was dedicated to get me the car i needed in such a short time. He certainly was my knight in shining armour, saving me the worry of no car.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








