PrivacyPortal Reviews 75

I used service for two times. Both times service was great. Fast delivery and we did everything fast. Recommend the service 100%

I can not describe the satisfaction you will get from this service and these products. I have purchased 3 devices and 1 remote service and couldnt be happier. Do not second guess your decision, if you haven't tried out PrivacyPortal yet, then wait no longer. This is a must have experience. Thank you again PrivacyPortal.

PrivacyPortal are really very good. I'm on my 3rd phone from them for my daughter but she allowed the phone to update. Reported the issue to PP and a remote root was booked to fix it. PP connected to my laptop and performed the remote root with me responding on my phone via a discord channel. A lot of work goes into the process and I was very impressed.

Really good and reliable company, offered all of the service and support that was suitable to me. Will definitely be back.

Lovely guy, very polite and professional. Great service.

I bought to rooted phones from them back in 2024, and they were working perfectly until recently the phones were not longer good with the software. I opened a ticket on discord and explained my issue, within minutes i had an appointment set up. To conclusion the work this team does is amazing and trust me you will be zombified by the knowledge it brings.

elite service,fast shipping clear communication, very happy with my device, i highly recommend

Pretty sound really, the process was quick, the access to customer support was solid and I have left with a neat iPhone at an affordable price, I will take. I would ran it back a 100%!!

This company is the most capable I’ve found for mods! The phone they sent me works great and is so fast, speedy response times and remote fixes brings me back every time!

Ordered a phone from PrivacyPortal and had a good experience. Delivery was quick, the phone was as described, and everything went smoothly. Good communication via discord and email. Can’t complain, would recommend.

I ordered a jail broken iOS I recieved it in 2 days in perfect condition and the phone itself had no software problems. 10/10!

No issues whatsover, 5/5 for me👍👍

Bought £100 of pokecoins and it's been over a month without receiving them. I tried contacting them via discord, email and their website with little to no response or them repeatedly saying they will be done shortly and still the coins never appear.

Its unfortunate because I have bought two rooted phones from them in the past which has all worked out really well!

Unfortunately, I can't give them a good rating. They bricked the device and are not answering to the ticket. It looks like a one man company (check their info at gov.uk), so be careful with your money.

So many low reviews this company is great I ordered in the 10th December. I got a schedule with the winter shipping expectations in my mailbox. So I expected it to come slightly late. I have the parcel. The condition is great. The discord ticketing system works, I was able to get online and on ingress in 15 mins of opening the phone, thank you PrivacyPortal!

They ship products, that don't work. Thet promise to fix them remotely, which they don't. They just waste enough time so that you can't return the product with their return periodi.

They will ask you to buy extra services, don't fall into that trap. Thete are multiple rumours that Niantic and Scopely will issue a Cease and Desist, since they are marketing their product bypassing cheat detection. Then you will be left completely alone with a device, that doesnt work.

Ghosted on multiple occasions
Since the company keeps fighting to remove my reviews. Here’s another one. I’ve had 4 different transactions with them and none have been pleasant. Currently here is the situation. Dec 16 booked a remote session, I claim they bricked my device, they say they didn’t. Didn’t reply for 2.5 weeks leaving me high and dry without an explanation. Jan.2 they refunded me the cost of my phone in the form of in store credit, later on refunded me the cost of the remote session. Ordered a new phone Jan.5 waited and waited for weeks, contacted them asking what is taking and the 5-7 day turn around is actually 10-15. Waited past that date without any status change then complained at the 16 day mark. Then magically at 17 days, order changed to “fulfilled” without any tracking information and no response since then. Complained again and they said that they were sorry that I deserve the tracking and to email their “escalations” email. I do so and email box is full and cannot get through. I’ve been messaging, emailing and posting on all of their forms of contact trying attempt my due diligence. In trying to contact them. They have block me on 2 and counting of their socials.

I just want my phone. I think 2 months without a phone is enough don’t you?

If you can find what your looking for else where, I would do so.

Hi, 2nd review for this page. After waiting a long time 2-3weeks+ for the phone, it imminently had defects. "No Command" and other issues, I had to go through the phone deleting and keeping useful stuff.

Back to the "No Command", I reached out and he replied saying id have to pay for it to be fixed and send it back. 1) IF I send it back I mostly wont see it for another month. 2) It was first time use and it broke. Again like my first post, Its a money scam. Do not ever buy from this place, not sure how it has good reviews.

Edit: I fixed this myself after a quick 1min YouTube video... Then took me 30s with the phone. He could've sent me a video on how to fix it but instead he wanted more of my time and money.

ordered a phone from these guys, took a while to arrive as im international but was great and service from customer service was awesome too

Amazing!!! Definitely recommend. Very professional and amazing communication.