Motor4u Reviews 

165
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the sales staff is very helpful, friendly, and highly knowledgeable throughout the car purchasing process. Many people appreciate the smooth procedures, welcoming atmosphere, and clear communication provided when buying a vehicle. Shoppers often highlight the wide selection of cars available and the transparent guidance offered by the team. Some reviewers were not happy with the aftercare and post-purchase support services. A few consumers reported encountering unexpected mechanical issues, missing documentation, and frustrating delays with vehicle registration. Other buyers also noted difficulties in getting timely responses regarding repairs or resolving problems after the sale.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the warm atmosphere and the exceptional... See more

Product

Reviewers mention mixed feedback about product quality and vehicle condition. On one hand, many customers... See more

Service

Reviewers highlight ambiguous aspects of service, as experiences with the business vary significantly among... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising responsive and polite staff who... See more

Quality

Users describe ambiguous interactions with quality, as reviewers express deeply contrasting experiences... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I been wanting a new car and found the perfect car with motor4u! During the process of getting the car there was a couple hiccups but Jaz ensured everything I wanted was done! Jaz was really helpful t... See more

Rated 4 out of 5 stars

The staff I engaged with, specifically Florence, were very helpful, friendly & knowledgeable. Some teething issues however they have been very willing to help to resolve these. Thank you Florence for... See more

Rated 4 out of 5 stars

I recently purchased a Toyota Voxy from Motor 4 U on the 22nd of April and overall had a very positive experience. There was a small issue with one of the seats not working properly, but I returned... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

165 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(165)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would recommend Motor 4 U highly

I would recommend Motor 4 U highly, I dealt with two guys there, Charlie and Taj, who made the whole process a seamless and professional one. They even delivered the car for me!
Happy with the car and how they described it to me, I had to trust them with that, spending that much without seeing in person (they sent photos and videos) it was a massive leap of faith and they came through.
Thanks again,

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Great car- shocking service

Great car, shocking service.
Recently bought a secondhand car, took a month for the car to be ready after paying my deposit. No updates, dates kept changing when it was ready, I had to chase every time. On the day of picking the car up, had to wait to be seen while loads of people milled around, the salesperson had to fill out all my paperwork again, had no idea how much money I had to pay, and the whole handover took nearly an hour for no real reason. Really love the car and the cleanliness of the bodywork but would never buy again due to the service and pure lack of accountability and compassion from the company.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Just Picked up a Rangerover from these guys !!

Just Picked up a Rangerover from these guys , I must say they were very very good to deal with. Proffesional and transparent from start to finish.
If you want to buy a quality car from a true family ran business then look no further than this company.
We are also in the trade selling Motorhomes so we could see straight away that they were going to be great to deal with as soon as we met the team.

Best regards
Alex & Hayley

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great range of cars. We bought 2 cars from here (and part exchanged our old ones) and were really impressed. Mike and Taj were honest, knowledgable and went above and beyond to be helpful. Would definitely do business here again.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and comfortable

Very happy with my purchase from motor 4 u, Taj dealt with me and had the deal done smoothly and quickly. Leo who deals with finance also got me on an amazing rate. Couldn’t be happier with motor 4 u.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Got the car we wanted at a good price…

Got the car we wanted at a good price and in perfect condition. The extra "Admin Fee" mentioned on the website and added to the price is a charge to bring the car up to a sellable condition. It covered the MoT, Tax, 3x new tyres (my preferred brand), granny charger, valeting and paperwork. It may have included refurbishing the alloys, I'm sure they were scratched when we viewed the car. So actually good value for the money. Thanks to Mike for sorting us out.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great, helpful staff all very friendly. Smooth transition with clear explanation. Would highly recommend.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing dealer

Amazing dealer, amazing people, I couldn't be happier with the service and the car - I will most certainly be coming back, big massive thank you to Chris, Pasha and Shiekh

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with my purchase

My husband Bart Jones was very pleased with his purchase. Very informative and helpful from start to finish. All paperwork dealt with on your behalf. Can’t fault the service. Can highly recommend.

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou so much to Pacha and Taj

Thankyou so much to Pacha and Taj,

I have come here every time for a new car as they are trustworthy, reliable and accommodating. They have a really good selection of cars to suit all budgets.

They are family run which shows in the energy of the dealership towards eachtother and there customers.

They will do there upmost to tailor what you want/need.

Plenty of lenders for finance and are also able to put negative equity onto another car which some dealerships do not do.

They are fast and efficient with the paperwork and servicing.

I will continue to follow and support motors 4 you.

Always serve with a smile on there face.

24 March 2025
Unprompted review

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