Everything went well, with no real holdups, and the finance deal was clearly explained. There were no hidden fees or anything like that. You have to do a security check that involves sending a video o... See more
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Review summary
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vanwise are an excellent company from Irfan to Enrico the whole team were superb and helped immensely.. finance was quick n easy .. and the handover went as good as you'd expect ..10/10
Happy with the loan terms. However it was a pain having to do the photos online as not tech savvy. Was impressed with how quickly a decision was made. Simon the salesman was very thorough with the... See more
I have used MotoNovo for my car purchases in the past and am using them again now. Very reliable company and competitive rates. Would highly recommend.
Company details
About MotoNovo Finance
Written by the company
Who we are
We help thousands of people just like you to fund their next car, van or motorcycle.
When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.
What we do
We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.
Contact info
Two Central Square, CF10 1FS, Cardiff, United Kingdom
- 0333 200 0030
- info@motonovofinance.com
- motonovofinance.com
4.7
Excellent
36K reviews
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Transaction went smoothly.
14 August 2026
The whole process was easy and…
The whole process was easy and straightforward. The service was simple enough to apply, the application process was straightforward without complication and the customer service was friendly and professional.
13 August 2026
easy to deal with and fair.
22 August 2026
Great service 10 out of 10
15 August 2026
Its very fast and good service
Its very fast and good service. Accurate and clear about the contract.
13 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
End of week 5 of my complaint
End of week 5 of my complaint. Not any closer to a resolve. Next to no communication. I have no idea whats going on. Last evidence was sent 3 weeks ago! Distressing time for myself. Unhappy.
4 September 2026
Unprompted review
Reply from MotoNovo Finance
Hi Callum, thank you for taking the time to get in touch. We're sorry to hear your experience has left you feeling this way and would like to look into this further. So that we can locate your agreement, please email customercare@motonovofinance.com with your full name, DOB and vehicle details. In the meantime, you can find more information about existing complaints on our support pages: https://customer.motonovofinance.com/complaints/existing-complaints.
Many thanks,
Team MNF
Everything is good
communication, fast response times, and stress-free guidance.Thank you for everything
20 August 2026
Had a professional experience
Had a professional experience in the shortest time ever. Very reliable.
13 August 2026
Quick and hazzle free finance with good…
Quick and hazzle free finance with good APR. Friendly customer service.
13 August 2026
Excellent service
Was very happy with my experience with motonovo finance paying a lot less a month from my previous finance company now my wife is think about going to them when her finance is up too .
10 August 2026
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