Couldn't have been worse. The part was ordered on Tuesday and 2 day delivery was paid for. The bearings had arrived by Friday afternoon so I contacted motocross part uk who stated the bearings had not... See more
Company replied
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Couldn't have been worse. The part was ordered on Tuesday and 2 day delivery was paid for. The bearings had arrived by Friday afternoon so I contacted motocross part uk who stated the bearings had not... See more
Company replied
Delivery service was very fast ordered Monday night here weds morning. Michael rang me just to let me know my package was posted, also upgraded my part free of cost. He’s a great guy to deal with!! 1... See more
Company replied
Encountered an issue and call Motor parts uk.. Communication with them was fantastic. We encountered an issue via the middle man ( parcel force ) due to false attempted delivery… however it was nothin... See more
Bike was using a lot of oil, scored barrel was the culprit, I ordered barrel and piston on Monday had the parts by Thursday and rebuilt the bike ready for weekend so no missed riding time. Product is... See more
Our mission at Motocross Parts UK is to be a leader in sourcing and delivering Motocross Parts direct to your door in the UK, Ireland and Channel Islands. Based in the UK we have been delivering performance Motocross Parts for nearly a decade. We have built up a loyal customer base and we work hard to ensure you can find the correct part you need for your bike, as quickly as possible and then checkout seamlessly on our site. You then leave the rest to us to deliver your parts as quickly and securely as possible. Why buy from us? New and Improved Features on the site: Make/Model/Year search and now you can then filter by part type to make it even quicker to find your part. Once you have selected all your parts - one simple button to add them all to your basket Quicker to checkout. Sign up to an account to make the whole process a lot quicker and easier. Also save your credit/debit card details securely to checkout quicker next time. Now with more ways to pay we can process Apple Pay and Google Pay for super quick checkout. Send parts to a different address. Now you can pay for your parts and get them sent direct straight to your mechanic.
Saint John Street 145-157, EC1V 4QJ, London, United Kingdom
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Replied to 66% of negative reviews
Typically replies within 1 week
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Sometimes the supply chain let's down retailers, a part for my reasonably rare enduro bike had been manufactured incorrectly and didn't fit. The communication and response from Motocrosspartsuk was swift, polite and businesslike. Problem sorted in a week. Thank you
Parts arrived on time and were as ordered.
The only reason not to give 5 stars is the lack of communication about the delivery of my order, if it had been sent, who the courier was or when the expected delivery date was going to be.
Couldn’t find the exhaust I ordered & didn’t get the right foot pegs I ordered just another cheaper set. Won’t use the company again
Good service and timely delivery as iv received from you before.
The only thing I find odd is that the parts I receive arnt always as iv ordered, not that I'm unhappy with what I received
Very slow to respond to queries had to be chased for refunds typical customer service from mail order companies
Cost me this weekend riding by selling an item I had to chase days later to find out they didn't have in stock... blamed on suppliers but in my book they are responsible so bad review from me I'm afraid
Emailed about returns about a piston and had no response so phoned up and they are saying that I can’t get a refund for something that doesn’t fit customer service a joke
A1 service will 100% use again and recommend. Cheers guys!!!
Ordered new crank and gasket kit received hand grips a week later
They got orders mixed up so then had to wait for 3rd party to send it to me making me loose a night at hotel due to delivering late was sent a cheep pair of glasses as a good will gesture
I lost £105 on hotel
Not as quick sending out as they advertised
I think they only send parcels on a Wednesday
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