Moto Central Reviews 

3,113
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, noting that orders often arrive the very next day and are securely protected with robust packaging. Consumers also point out the incredibly helpful staff members who provide expert guidance, alongside top-tier product quality that meets expectations perfectly. However, some customers also noted frustrating issues with missing parts upon arrival or unexpected delivery delays that disrupted their plans. A small number of people experienced poor communication from support teams and felt that their concerns were not adequately addressed when trying to resolve problems.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting great prices and fast delivery... See more

Delivery service

Consumers find delivery service to be efficient, frequently highlighting super fast shipping, next-day... See more

Service

Users describe positive interactions with service, frequently highlighting great communication, fast... See more

Quality

Clients share positive opinions on quality, frequently praising the items as well made and arriving in... See more

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for stocking the spares for Burley bicycle trailers ! Found/bought via eBay, didn't realise it's a Motorcylce supplier :). Bought the replacement seat for the Burley Cub child trailer 2016, as... See more

Rated 5 out of 5 stars

Superb experience! I bought Rev'it Sand 4 H2O trousers in a very hard to find size (XL short) from Moto Central on Ebay. Next day delivery (despite a 4:30pm order!). Exactly as described and huge savi... See more

Rated 5 out of 5 stars

I bought replacement parts for my wychwood 10ft truefly #7 fly rod from moto central. They couldn't have been more helpful There customer service was outstanding I would highly recommend this compa... See more

Rated 5 out of 5 stars

Needed a retro style jacket other than my Lewis Leather to compliment ride outs in colder weather. Lovely jacket and could double up for out and about other than bikes. Moto Central by far at the top... See more


Company details

  1. Motorcycle Shop
  2. Hobby Store
  3. Leather Goods Store
  4. Motorsports Store

Written by the company

Moto Central is one of the UK's leading retailers of motorcycle gear, offering an extensive selection of helmets, clothing, boots, gloves, and accessories from the top brands in the industry. Whether you're a sports rider, adventure tourer, commuter, or classic enthusiast, our Midlands-based showroom provides a dedicated shopping experience with expert staff ready to assist. We take pride in delivering top-quality motorcycle products with exceptional customer service. Our website features thousands of products, more than many competitors, and we provide free UK delivery on orders over £25, along with a 365-day return policy for complete peace of mind. At Moto Central, we go the extra mile to ensure you get the right gear at the best value. Plus, we offer exclusive discounts for Emergency Services, NHS Workers, Armed Forces Personnel, and Students. Shop with confidence at Moto Central – your one-stop destination for premium motorcycle gear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,113)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products and service

Amazing products, prices and most importantly service.
I ordered motorcycle trainers (best price), arrived fast and didn't fit (my fault with euro sizes).
Free return and my correct sized ones arrived super fast, cannot beat that.
Communication was excellent throughout, even got a call when they received my return explaining about the replacement. (thanks Jamie).

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Been a returning customer for a couple of years - always very happy with everything at Moto Central! Had a slight issue with my helmet which Martin has sorted under warranty. Great communication and very efficient - thanks Martin for keeping me posted and understanding! He's quickly sorted out a replacement to be sent to me from the suppliers. Thank you again, great customer service 10/10!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

This is the second time I have used this company, returning after the first time because they were that good. Problem free ordering, immediate dispatch, fast delivery, faultless. Their website is on my homepage, as my go to 1st equipment supplier.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

A great buying experience

I bought an Oxford Aqua rucksack through Ebay website. An excellent buying experience from the company. I was sent an email before my item was dispatched, to confirm the order and my address. Then emailed again when the rucksack was dispatched with the tracking number. I cannot fault this company, I will be buying again from them. Thank you

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Moto Central

After purchasing motorcycle gloves off Moto Central at a very good price online, I had constant updates regarding my order. They arrived quickly and were perfect to description.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Used other companies for Motorbike gear and some are good and some I wouldn’t use again, however used Moto Central and from the minute of my order I was kept updated, price was very competitive postage was within 2 -3 days so very happy with overall service thanks again would highly recommend. 10/10 from me👌

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Just superb

All the staff at KC Superbike gave a fabulous service that felt welcoming and extremely personalised. Most notably Chris who took great pains to ensure that I had all the information I needed to make a decision of what was best for me. Unlike other dealerships there was no pressure to make a quick sale. This is a seriously professional bike shop and I have not hesitation in recommending them.

10 June 2025
Unprompted review

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