Moss Plumbing And Heating Engineers Reviews 

206
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and courteous staff for arriving strictly on time, maintaining a genuinely friendly attitude, and being extremely thorough during every single service appointment. Many people note that various plumbing jobs are completed efficiently with wonderful attention to detail and absolutely no mess left behind. Some people were satisfied with the quick and clean installation of new boilers, ensuring home heating systems operate smoothly and efficiently. Consumers also mentioned that ongoing communication throughout complex bathroom renovations was consistently clear, exceptionally reliable, and entirely stress-free from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, professional, and... See more

Staff

People report high satisfaction with the staff, consistently praising their friendly, professional, and... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the outstanding workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service received by Steven today. He kept me updated regularly, arrived on time and his work was exceptional. He checked everything very thoroughly, was friendly, engaging, courteous and pol... See more

Rated 5 out of 5 stars

Steven took on the job of 3 en-suite bathrooms for an extension with a very strict deadline to be ready for a 21st birthday party. He was really Honest about committing to 2 of 3 but in the end he... See more

Rated 5 out of 5 stars

We’ve just had our main bathroom ripped out and transformed into an amazing modern shower room. We are absolutely delighted with the end result. From the initial consultation right through to the fini... See more

Rated 5 out of 5 stars

Two modest sized bathroom / en-suite renovations carried out to budget and to time. Standard of workmanship high, everything kept clean and tidy with no issues or if there were, resolved with a fuss.... See more


Company details

  1. Heating Contractor
  2. Gasfitter
  3. Property Maintenance

Written by the company

We are a family run plumbing and heating company based in central Scotland. We cover all aspects of plumbing and heating works, specialising in central heating, boiler installations and full bathroom renovations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable plumber who provides quality service

Huge thank you to Steven and the team for another quality job. New combi boiler and full bathroom refit all completed to a very high standard and delighted with the results. Both jobs completed in exactly the timescales quoted with Steven managing the whole process and providing all trades. All precautions taken to protect carpets etc and the team cleaned up every night and kept disruption to a minimum. I would highly recommend Moss Plumbing.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

The replacement boiler installation was…

The replacement boiler installation was carried out on time as promised and to the high standard that Moss Plumbing and Heating achieves as a norm. The advice given was helpful and I would have no hesitation in recommending and using the company in the future

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship.

I received a competitive quote from Steven to have a system boiler removed and replaced with a combi boiler,new pipework had to be added for the gas supply for the combi boiler which was installed upstairs in the airing cupboard.
The new larger bore pipework had to be run from the kitchen up to the boiler which involved a tricky layout, but steven and his team managed this with minimal problem.
All pipework leading to and from the boiler is neat and tidy,no mess was left whatsoever, steven and his team were polite and efficient.
Before fitting the boiler steven done gas checks and found x3 gas leaks,2xsmall ones indoors and 1 large one outside at smart meter which was fitted In August 2022,he repaired all leaks for me and gave me an engineers report for the smart meter leak to forward on to my energy supplier.
All rubbish,old boiler etc was removed efficiently.
Would I recommend steven to friends and family, definately yes.
Keep up the good work👍

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom & En-Suite Installation.

Steven and his team have just completed a full renovation of my bathroom as well as installing a brand new en-suite into what was a walk-in cupboard with a window. They have done a superb job of both. This professional team of tradespeople turned up when they said, they were extremely neat and tidy and they looked after my home like it was their own. Their workmanship and attention to fine detail was second to none. My bathrooms were left in showroom condition. I have no hesitation in recommending them. Many thanks once again and Merry Christmas to Steven, Stevie, Mark, Grant, Ewan and Callum.

24 December 2022
Unprompted review
Rated 5 out of 5 stars

Dishwasher connection

Good communication when previous appointment had to be cancelled due to unforeseen circumstances, Steven kept me updated. Steven and his team are very reliable, helpful and friendly. He came today as we agreed and voilà, I am a happy customer getting my dishwasher connected. Highly recommended ☺️

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Professional from start to finish

Professional from start to finish, we were kept informed at all times cleared all rubbish away and left everything clean and tidy. Wet room looks amazing couldn't be happier. Friendly and hardworking guys would definitely recommend

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Used this firm now for a few years to complete annual boiler and gas fire checks.
Very professional, communicate quickly and reasonably priced.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

New heating system by Moss P&H

Thanks to Steven for his help with our project. We emailed Steven to ask for a quotation for a new heating system.

Steven replied promptly and advised us using his experience. From start to finish, Steven completed the project within a couple of weeks to our satisfaction and a price that was within our budget. There were no unexpected surprises during the work.

Steven and his colleague were courteous and friendly throughout and I would have no hesitation in recommending him for this kind of work.

Thanks guys. Much appreciated.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job

I had Steven and Mark in this morning to service my boiler, they arrived promptly at 9am and did the job efficiently and cleaned up afterwards. It was a pleasure to have them in my house. Hoping to see them next year. Would highly recommend.
Eileen Frazer

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Shower Conversion

Moss Plumbing converted my electric shower to one working off the boiler. By all accounts a bit tricky. Shower removed new shower installed and cabinet wetwalled. All rubbish removed electrics made safe. The plumber was polite and prompt. Work completed in a day and a half for a very reasonable cost. Would recommend to anyone who requires plumbing work done .

20 September 2022
Unprompted review
Rated 5 out of 5 stars

New Bathroom

Great work by Steven and team. New Bathroom looks brilliant. Very helpful from start to finish. What a difference from what it was before to the finished product now. Will use again when more work needs done. Thanks again.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Moss Plumbing got back to me soon

Moss Plumbing got back to me soon, kept in touch, and sent a plumber the next day, who was friendly and did a very good job, with no mess. They were also a reasonable price. Would highly recommend

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom

Steven and his team did a brilliant job with our bathroom. Turned up when they said they would. Always cleared up at the end of the day. Highly recommend!

22 August 2022
Unprompted review
Rated 5 out of 5 stars

Massive thanks to Steven and his team…

Massive thanks to Steven and his team for fitting our new bathroom. The work from start to finish has been done to an extremely high standard. I would highly recommend moss plumbing to anyone and will definitely be a returning customer in the future.

29 August 2022
Unprompted review

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