As a first time buyer, Vik was really helpful and was able to answer all my questions without delay. He's very professional, knowledgeable and honest; he made the whole experience so much easier. Give... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spoke to Mortgagez on Monday 5th September and was very quickly provided a straightforward document outlining the exact information they needed me to provide. From there the process moved very swiftly... See more
This is the best company Iv used.. I always find remortgaging very confusing as there is always changes happening.. I found it soo easy speaking to Vic and I got the best offer out there.. better than... See more
Company replied
Excellent service from Vik Roda, Used him for my initial mortgage application 2 years ago, and more recently to secure a very competitive 5 year fixed deal on my mortgage. He very cleverly w... See more
Company replied
Company details
Written by the company
At Mortgagez, you can obtain a quick, hassle-free quote to discover real mortgage deals from across the market. On the platform you can access in excess of 10,000 mortgages from more than 90 lenders and speak to a mortgage adviser for free. Customers don’t pay a penny for using Mortgagez when you apply via their online platform, as the service is paid for by the lenders. Furthermore, you can easily track the progress of your mortgage in real-time and get help from a mortgage expert whenever you need it. The Mortgagez online platform can also help you find a solicitor and arrange the relevant insurances relating to your mortgage and personal needs.
Contact info
15 Half Moon Street, W1J 7DZ, London, United Kingdom
- 0330 1331 030
- advice@mortgagez.com
- mortgagez.com
Simple process and very quick…
Simple process and very quick application. Would definitely reccomend.
Alastair was vere responsive and helpful throughout the process.
Alastair was amazing very thorough and…
Alastair was amazing very thorough and helpful
First Time Buyer- Excellent service
As a first time buyer, Vik was really helpful and was able to answer all my questions without delay. He's very professional, knowledgeable and honest; he made the whole experience so much easier. Given how up and down this year has been with the mortgage market, the whole process could not have gone any better thanks to Vik. I would highly recommend him.
Excellent, impeccable, professional Service
What can I say, I don't even know where to start. Vik Roda, is a real gem, from start to finish. I've had a professional and excellent service from the get go. Even when he was overwhelmed with work and sick, he still made time to handle my case efficiently and dealt with everything promptly. I highly recommend him. If I could honestly give a 10 star rating, I would. Impeccable service. Thanks again Vik. Max
First Time buyer - Amazing support from Mortgagez
This is our first time buying a home and we had a lot of questions. Vik and his team have been exceptional from the very first call right through to completion. The level of support and knowledge has been at a level rarely seen these days and we whole heartedly recommend Mortgagez to handle your needs. Do no hesitate to contact them.
Vik was great from start to finish
Vik was great from start to finish. His advice was spot on and he made the whole process very simple.
Would definitely recommend Vik to others.
Smashed it for me recently with a 10…
Smashed it for me recently with a 10 year Fixed Mortgage. Saved my skin once again...
Highly Recommend, Excellent Service!
Spoke to Mortgagez on Monday 5th September and was very quickly provided a straightforward document outlining the exact information they needed me to provide. From there the process moved very swiftly and was kept up to date at all stages, which going through this as a first time buyer really did take the headache out of this process. The mortgage has all been wrapped up in less than two weeks and can’t thank Alastair enough for the service he provided. Will certainly recommend to friends looking to buy in the near future.
This was my 1st time using Mortgagez…
This was my 1st time using Mortgagez has I had issues with my last mortgage adviser who’d I’d been using for the last 9 years. Fortunately, Alastair responded to my query. He provided a 1st class service, and was always willing to respond to emails that i’d sent out of hours and at weekends. I felt that during the whole process, as it can be quite stressful at times, that I was provided with a more personal service which is why I’d return. I would highly recommend Alastair to family and friends. Mortgagez should be proud to have him.. as we know, good hard working people are hard to come by. Thank you. Kind Regards. Adam
Excellent Mortgage advice and customer service
Fantastic customer service and mortgage advice provided by Vik. I definitely recommend Vik to anyone looking for a mortgage. I was purchasing my first property and the whole process could not have gone any better thanks to Vik's knowledge and service.
Vik and Alistair customer service was…
Vik and Alistair customer service was excellent.
They provide all the correct information which was identical to what the mortgage provider advised.
Vik and Alisiair searched for the best mortgage deals to save me money.
Thank you Vik and Alistair.
Excellent service provided
I went through mortgagez.com to get both my mortgages and Alastair was just brilliant. He would always get back to me on all my queries regardless of what time I called or text him.
Alastair was always so friendly and professional and would always reassure me throughout the process. I can’t thank him enough for all his help and would 100 % recommend him.
I look forward to working with him and Vik again very soon.
Great Service Provided!
Excellent service and very grateful for the advice provided.
Mortgagez, was recommended through a reliable contact and they did not fail to deliver.
Thank you so much for all your help!
Broker via mortgagez
Alastair Mugford is who I used as my broker from mortgagez to get me a mortgage I cannot thank or express my gratitude to him.
He is most definitely an asset to the company.
He is really professional friendly and polite
The amount of times I messaged, called and emailed him I'm. Surprised he never blocked me at all times he reassured me was always keeping me. Updated with progress and was constantly chasing up natwest or bdm to get me the answers I needed.
He stayed on the phone to me talked me through using the portal. Was extremely helpful.
He is someone I would most highly recommend and also would use again in the future
He will also help me sort out my life and home insurance and I trust his judgement 100%.
A brilliant member of mortgagez. Com
Another member was Vic who I was able to contact and was always polite and helpful.
Thank you!
I cannot express my thanks enough. I felt supported throughout each step. Thank you for finding a solution that worked for me and making it easy to understand.
A highly recommended mortgage broker!
This is another great experience with Mortgagez. Vik is knowledgeable, honest and incredibly efficient. I just completed on a remortgage. This was for home improvement. Vik takes you through various options and tries to match the right product for your specific need but also what he knows you will be comfortable with. He follows your case throughout the process and checks all is going to plan. He is available if you have any questions or concerns and will follow up directly with the lender if needed. I have engaged with Vik on mortgage properties a few times now and would highly recommend him.
Incredibly helpful
Incredibly helpful, always on hand to support and explain what’s happening- I can’t recommend enough. With a special thanks to Alastair Mugford for exceptional customer care!
My experience was very good
My experience was very good, fast and very easy thanks to the help and guidance I got.
Will definitely recommend.
This is the best company
This is the best company, the service is outstanding with a peace of mind. The company has exceeded all expectations.
Recommended to all!!!!!
Alistair Mugford of Mortgagez
Alistair Mugford of Mortgagez was brilliant. He guided me through the process at every step, with knowledge and professionalism. No question was too much, and I would recommend him to everyone.

Reply from Mortgagez
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






