MortgageKey Reviews 

2,930
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and efficient, often highlighting specific individuals for their exceptional support and care. The service provided is frequently described as brilliant and straightforward, making complex processes feel stress-free for many. Reviewers highly value the excellent communication, with many appreciating constant updates and quick responses, which kept them well-informed throughout their journey. The user experience is consistently noted as easy to follow and efficient, ensuring a smooth process from start to finish. This commitment to clarity and support leads many to recommend the company and express their intent to use its services again.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently describing it as professional, efficient, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the professionalism,... See more

Response time

Clients share positive opinions on response time, consistently praising the quick communication and efficient... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have used Mortgagekey, process is seamless, they do all the work. Dayle is great, he guides us through the process with relative ease and is always available for questions,... See more

Rated 5 out of 5 stars

I dealt with Victoria at Mortgage Key and she was absolutely Top Girl , Professional , Polite, Fast & Efficient. I expected to call around 3 different company's but after deciding to go with Mortg... See more

Rated 5 out of 5 stars

Excellent. I was a bit dubious about submitting my details for a quote expecting it to be cold calls etc but Michael and his team were excellent. They handled my right to buy mortgage, checked in cons... See more

Rated 5 out of 5 stars

Mortgage Key have been brilliant from beginning to end. Zoe Sharp is fantastic to deal with. So professional and efficient. She has kept me informed on everything that was happening from beginning... See more


Company details

  1. Mortgage Broker

Written by the company

Award Winning Mortgage Mortgages We offer a multitude of mortgage products ranging from Remortgages, Buy to Let Mortgages, Right to Buy Mortgages, House Purchases, Secured Loans and Equity Release Products. We are a friendly vibrant team, please feel free to call and discuss any Mortgage Enquiries you have.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(2,930)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trust installed from the first phone call.

Our experience with MortgageKey was very smooth and straight forward.
They were very helpful, informative and friendly. They kept the communication open and up to date- we heard from them nearly daily with updates, even if it wasnt something substantial- which was comforting.

11 November 2025
Rated 5 out of 5 stars

Great Service Again

This is the second time I have used Mortgagekey to find me the best mortgage for my needs and they have given me great service yet again. Rory gave me with a number of options, some I hadn't even considered, and found me a great deal that really suited my exact requirements. Highly recommend.

11 November 2025
Rated 5 out of 5 stars

Hassle freee

This is the second time i have used this company, very efficient, kept me updated at all times, just made my re-mortgafe hassle free. Will definetley use this company again

22 October 2025
Rated 5 out of 5 stars

Great service, thanks Abby and Karl.

Thank you MortgageKey for helping me to find a good mortgage. I wasn’t expecting the level of service that you provided all along the way to completion. This was money very well spent. Great service. Thanks Abby and Karl.

14 July 2025
Rated 5 out of 5 stars

Connor is so nice and helpful person

Connor is so nice and helpful person. This is my 3rd mortgage which this magician sorted. Connor goes extra miles to give best deal to his clients. Infact whole team of mortgage is so nice, helpful, professional. I get my application approved in a week with these magic people's efforts

13 October 2025

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