Lee Grundy is your Man! Honestly Lee has been brilliant getting us our mortgage for our new house. He looked at all the options for us, discussed them with us in fine detail and explained how it all... See more
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We used Mortgage Experiance for buying our first home, our broker Simon was great through the whole process. Thy were always easy to contact and speak to quickly and took the time to answer any ques... See more
Amanda Lucas was highly recommended to us from a friend, and rightly so! Amanda handled our remortgage very quickly and very professionally. She responded to our queries instantly any time of day (or... See more
Paul has been absolutely amazing! Expected it to be all very stressful but definitely wasn’t that. Paul’s has been there start to finish answering any questions at any time and has made it so much eas... See more
Company details
Written by the company
Simple Stress Free Mortgages. Whatever your circumstance we could help, even if you have been declined by a high street bank! We are whole of market and search 1000's of mortgage products to ensure we always get the very best deal for you. With over 40 advisers specialising in varying aspects of mortgage advice, you will always speak to an adviser that specialises in your current circumstance. We provide mortgage & protection advice in the following areas: - New Mortgage - Remortgage - First Time Buyer - Buy-to-let - Self Employed - Help To Buy - Shared Ownership - Right To Buy - Mortgages with Bad Credit - Low credit Score Mortgages - Interest Only Mortgages - Mortgages with a CCJ - Mortgages with a Default - Life Insurance
Contact info
1st Floor, 4 East Terrace Business Park, Euxton Lane, Euxton,, PR7 6TB, Chorley, United Kingdom
- 0808 172 9354
- ajameson@mortgage-experience.com
- mortgage-experience.com
4.9
Excellent
758 reviews
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Hasn’t replied to negative reviews
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We have been working with our agent Rob…
We have been working with our agent Rob Gladden now for over 18 months with all manor of issues. However Rob has been great like a friend to both me and Sue. He is a true credit to any organisation with his decision and professionalism showing through.
22 May 2026
Amazing ⭐️⭐️⭐️⭐️⭐️. Highly recommend
I was recommended to Lee and this has been the easiest, none stressful remortgage. He explained everything to me, emails were answered promptly and nothing was too much trouble. Jolie too has been helpful and kept me in the loop. Can’t recommend this company enough. They are ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
20 May 2026
Reply from Mortgage Experience Ltd
Hi Karen, thank you for your fantastic review. We are really pleased to hear that Lee made your remortgage process feel easy and stress free. Clear communication and prompt support are incredibly important to us, so it is great to know Lee was able to explain everything clearly and be there whenever you needed help.
It is also lovely to hear your kind comments about Jolie and the support she provided in keeping you updated throughout the process.
We will be sure to pass your feedback on to both Lee and Jolie.
Thank you once again for your recommendation and 5 star review. If you, or any friends or family, ever need help with a mortgage, remortgage, or protection review in the future, please do not hesitate to get in touch. We are always here to help.
Best regards,
Mortgage Experience Team
Reply from Mortgage Experience Ltd
Hi Mike, thank you for your review. We are delighted to hear that Joe provided such a great experience and was able to support you throughout the process. We will be sure to pass your kind words on to him.
If you, or any friends or family, ever need help with a mortgage, remortgage, or protection review in the future, please do not hesitate to get in touch with us. We are always here to help.
Best regards,
Mortgage Experience Team
Nicole Shuttleworth was great and…
Nicole Shuttleworth was great and patient with me. Family said i could find more local mortgage broker, but i said i was happy to stay with Nicole. This was second time we discussed my mortgage and needs with getting some home renovation money out of mortgage. A long process but she made it as easy and convenient as possible for me to get through paperwork. I appreciate that. Thanks.
29 April 2026
Reply from Mortgage Experience Ltd
Hi Swyn, thank you for your review. We are really pleased to hear that you had such a positive experience with Nicole and that you chose to return to her for a second time. Building long-term relationships with our clients is incredibly important to us, so your comments mean a lot.
We understand that raising funds for home improvements can sometimes feel like a lengthy process, so it is great to hear that Nicole was able to make everything as smooth and convenient as possible for you throughout the paperwork and application journey.
We will be sure to pass your kind words on to her.
If you, or any friends or family, ever need help with a mortgage, remortgage, or protection review in the future, please do not hesitate to get in touch with Nicole. We are always here to help.
Best regards,
Mortgage Experience Team
Very helpful and reliable service
Very helpful and reliable service . Always keeping in contact and keeping us up to date. Very highly recommended
14 May 2026
Reply from Mortgage Experience Ltd
Hi Ian, thank you for your fantastic review.
We are delighted to hear that you found our service helpful and reliable throughout your journey. Keeping our clients updated and supported every step of the way is something we pride ourselves on, so it is great to know this made a positive difference to your experience.
Thank you once again for your recommendation. It was a pleasure assisting you, and we wish you all the very best for the future.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.
Best regards,
The Mortgage Experience Team
Mortgage Experience were brilliant when…
Mortgage Experience were brilliant when we used them for extra borrowing on our mortgage for an extension. Adam went over and above for us, nothing was too much trouble, his persistence and knowledge were nothing short of outstanding!
21 April 2026
Unprompted review
Reply from Mortgage Experience Ltd
Hi, thank you for taking the time to leave such a great review.
We are really pleased to hear that you had a positive experience arranging additional borrowing for your extension. It is always our aim to make the process as smooth as possible, so it is great to know that Adam’s persistence and knowledge made a real difference.
We will be sure to pass your comments on to him.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to let Adam know. We are always here to help.
Best regards,
Mortgage Experience Team
Easy and fast service
Adam was brilliant in helping with our remortgage. His communication and advice was spot on and we couldn’t have done it without him!
100% recommend.
Thanks again!
1 April 2026
Unprompted review
Reply from Mortgage Experience Ltd
Hi Sean, thank you for your review.
We are really pleased to hear that you had a smooth experience with your remortgage. Clear communication and the right advice are key, so it is great to know Adam was able to support you throughout the process.
We will be sure to pass your kind words on to him.
If you, or any friends or family, ever need help with a remortgage or reviewing your options, please do not hesitate to get in touch with Adam. We are always here to help.
Best regards,
Mortgage Experience Team
Thank You Jolie and Simon
Thank You Jolie and Simon. Very approachable and helpful 👌 2nd mortgage when Mortgage Experience and both times outstanding service 👏
28 April 2026
Reply from Mortgage Experience Ltd
Hi Jenna & Steve, thank you for your review.
We are really pleased to hear that you returned to us for your second mortgage and received the same level of service. It is great to know that Jolie and Simon were approachable and helpful throughout.
We will be sure to pass your feedback on to them.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.
Best regards,
Mortgage Experience Team
Megan Willey was absolutely amazing
Megan Willey was absolutely amazing. Excellent communication and very efficient. She explained a number of options clearly. My case was complicated by me being an expat. She also kept my mortgage deal alive, when my choice of solicitors were dragging their feet and causing excessive delays (almost a year!)
15 April 2026
Reply from Mortgage Experience Ltd
Hi Jennie, thank you for taking the time to leave such a great review.
We are really pleased to hear that you had such a positive experience, particularly with a more complex expat case. It is great to know that Megan’s communication, efficiency and clear explanation of your options helped guide you through the process.
We will be sure to pass your feedback on to her, especially for her persistence in keeping your mortgage on track despite the delays.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch with Megan. We are always here to help.
Best regards,
Mortgage Experience Team
Great service from Mortgage Experience…
Great service from Mortgage Experience Ltd. The whole process was smooth and well explained from start to finish. Communication was excellent — I always got quick responses and clear answers to my questions.
They really took the time to understand my situation and found a mortgage that suited me perfectly. Everything felt transparent and stress-free, which made a big difference.
Highly recommend if you’re looking for professional and reliable mortgage advice.
13 April 2026
Reply from Mortgage Experience Ltd
Hi Karolina, thank you for taking the time to write your review.
We are really pleased to hear that you had a smooth and stress-free experience from start to finish. Taking the time to understand each client’s situation and providing clear, transparent advice is something we place great importance on, so it is great to know this came across.
We are also glad that communication was consistent and helpful throughout, and that we were able to find a mortgage that suited your needs.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch with the adviser. We are always here to help.
Best regards,
Mortgage Experience Team
It was truly amazing
It was truly amazing , so professional. The turn around from start to finish, was outstanding .
17 April 2026
Reply from Mortgage Experience Ltd
Hi David, thank you for your review.
We are really pleased to hear that you had such a positive experience and that the process felt smooth and efficient from start to finish. Providing a professional service with a quick turnaround is something we always aim for.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch with the adviser. We are always here to help.
Best regards,
Mortgage Experience Team
I had an outstanding mortgage…
I had an outstanding mortgage experience, and I want to give special recognition to Danielle Troake for her incredible perseverance throughout the process. When the situation in Iran caused multiple lenders to suddenly hike their interest rates, everything became far more complicated than expected. Danielle didn’t let that stop her. She worked tirelessly, explored every possible avenue, and kept me fully informed at every stage. Thanks to her determination and expertise, she still managed to secure the best deal available for me. I’m genuinely grateful for her commitment and support during such a turbulent time.
16 April 2026
Unprompted review
Reply from Mortgage Experience Ltd
Hi Alan, thank you for taking the time to leave such a great review.
We are really pleased to hear that you had such a positive experience, particularly during a time when the market was more challenging than usual. It is great to know that Danielle’s perseverance, communication and expertise made a real difference in securing the best available deal for you.
We will be sure to pass your kind feedback on to her.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.
Best regards,
Mortgage Experience Team
Reply from Mortgage Experience Ltd
Hi, thank you for your review.
We are really pleased to hear that you had a fantastic experience and that you would highly recommend our service. Feedback like this means a lot to the team.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch with the adviser. We are always here to help.
Best regards,
Mortgage Experience Team
I had an excellent experience working with Caryl
I had an excellent experience working with Caryl as my mortgage broker. From start to finish, she was professional, knowledgeable, and incredibly supportive throughout the entire process.
Caryl took the time to clearly explain all my options and made what could have been a stressful experience feel smooth and straightforward. She was always quick to respond to any questions and kept me updated every step of the way, which gave me real peace of mind.
Her attention to detail and dedication to finding the best deal for me truly stood out. I always felt like I was in safe hands, and nothing was ever too much trouble for her.
I would highly recommend Caryl to anyone looking for a reliable and trustworthy mortgage broker. A genuinely 5-star service!
19 December 2025
Unprompted review
Reply from Mortgage Experience Ltd
Hi Hefin, thank you for taking the time to leave such a detailed 5-star review. We are delighted to hear that you had an excellent experience working with Caryl and that she was able to make the mortgage process feel smooth, clear and stress free from start to finish.
It is great to know that her knowledge, communication and attention to detail helped you feel confident at every stage of your home purchase. At Mortgage Experience, we focus on providing clear, tailored mortgage advice for first time buyers, home movers and remortgages across the UK.
We really appreciate your recommendation and are pleased Caryl was able to secure the right outcome for you.
Best regards,
Mortgage Experience Team
Mortgage Experience were brilliant
Mortgage Experience were brilliant. They responded quickly to all my questions. Joe was so informative and provided everything I needed. I would highly recommend the for anyone looking to get a mortgage.
8 April 2026
Reply from Mortgage Experience Ltd
Hi, thank you for taking the time to write your review.
We are really pleased to hear that you had a positive experience and that Joe was able to support you with clear and helpful information throughout. Quick responses and good communication are something we always aim to deliver, so it is great to know this came through.
We will be sure to pass your kind feedback on to him.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.
Best regards,
Mortgage Experience Team
The Best Service and Care!
I had a really positive experience and couldn’t recommend Caryl highly enough. From start to finish, everything was handled in a professional, friendly, and supportive manner. Communication was clear and consistent, and I always felt confident and reassured throughout the process.
Caryl went above and beyond to ensure everything ran smoothly, showing genuine care and attention to detail. It’s clear that she takes great pride in what she does, and it really shows in the quality of her work.
I wouldn’t hesitate to recommend her to others and would happily use her services again in the future.
7 April 2026
Unprompted review
Reply from Mortgage Experience Ltd
Hi Lloyd, thank you for taking the time to leave such a great review.
We are really pleased to hear that you had such a positive experience and that Caryl provided a professional, friendly and supportive service throughout. Clear communication and attention to detail are things we place great importance on, so it is great to know you felt reassured at every stage.
We will be sure to pass your kind feedback on to her, particularly regarding the care and effort she put into making the process run smoothly.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch with Caryl. We are always here to help.
Best regards,
Mortgage Experience Team
Reply from Mortgage Experience Ltd
Hi Jack, thank you for taking the time to write your review.
We are really pleased to hear that you had a positive experience and that you found the advice and support both quick and reassuring. Providing a personal service and making the process as smooth as possible is always our priority.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch with the adviser. We are always here to help.
Best regards,
Mortgage Experience Team
Fantastic service from start to finish
Fantastic service from start to finish. Regular updates, helpful guidance! Can’t recommend enough ⭐ ⭐⭐⭐⭐
1 April 2026
Reply from Mortgage Experience Ltd
Hi Kayleigh, thank you for your 5-star review.
We are really pleased to hear that you had a fantastic experience from start to finish and that you felt well supported with regular updates and helpful guidance throughout. Clear communication is something we place a lot of importance on, so it is great to know this made a difference.
We will be sure to pass your kind feedback on to the team.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch with the adviser. We are always here to help.
Best regards,
Mortgage Experience Team
First experience of applying for a mortgage
A cheerful and thoughtful lady (Danielle Troake) took my son through the process putting him at ease in his first experience of applying for a mortgage. Many thanks!
10 March 2026
Reply from Mortgage Experience Ltd
Hi, thank you for your 5-star review.
We are really pleased to hear that your son’s first experience of applying for a mortgage was a positive one and that Danielle was able to guide him through the process in a calm and reassuring way. Making the journey feel straightforward and comfortable, especially for first-time applicants, is something we take great pride in.
We will be sure to pass your kind feedback on to her.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.
Best regards,
Mortgage Experience Team
Transparency and Communication has been…
Transparency and Communication has been great- Thanks Simon& Jolie
13 March 2026
Reply from Mortgage Experience Ltd
Hi, thank you for your review.
We are really pleased to hear that you experienced great transparency and communication throughout the process. Clear and honest guidance is something we place real importance on, so it is great to know this stood out for you.
We will be sure to pass your thanks on to Simon and Jolie.
If you, or any friends or family, ever need support with a mortgage or reviewing your options, please do not hesitate to get in touch. We are always here to help.
Best regards,
Mortgage Experience Team
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