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Morris Works Quilt ShopReviews 

1,139
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection and high quality of products, especially fabrics and sewing accessories, which are often described as beautiful and precisely cut. Reviewers frequently highlight the efficient and speedy delivery service, with orders arriving promptly and often faster than expected. The overall service is consistently rated as brilliant, with many appreciating the smooth ordering process and the helpful, friendly communication from staff. People also frequently mention the thoughtful and personal touches, such as beautifully packaged items, handwritten cards, and recyclable packaging, making each delivery feel special. Some customers noted that postage costs were not cheap, though they understood this to be a general market trend.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality of fabrics,... See more

Quality

Consumers consistently report high satisfaction with the quality of products, particularly fabrics and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

As usual just a simple thing to make an order of good quality batting, which is delivered three/ four days later. An ace company to deal with and one I shall continue to use so long as I am sewing!

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,139)

350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt efficient service

My order was felt with immediately and arrived 3 days after I’d placed the order.

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kate,

Lovely to hear your order moved through so quickly and reached you in good time — that smooth turnaround is exactly what we aim for.

We really appreciate your feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick delivery and exactly as described.

I placed 2 orders separately and someone at Morris Works noticed and very kindly combined the orders which saved me postage! Delivery was very quick and my products are exactly as described.

2 March 2026
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Reply from Morris Works Quilt Shop

Hi Anuradha,

Thank you for your lovely review. I’m really glad everything arrived quickly and just as expected.

It’s also nice to hear the combined postage was helpful — we always try to spot those things where we can and make it a bit easier for our customers.

Your kind feedback is very much appreciated.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service and fantastic fabrics

I placed my order on Sunday evening using the 24 hour Royal Mail service as I noticed that the shop was closed on Monday.
My parcel arrived exactly as stated in time for me to take away to a quilting retreat on Friday.
The quality of the fabric (painter’s palette solid) seems excellent and very reasonably priced indeed.
The packaging is also amazing, no synthetics are used, it was all beautifully wrapped and each fabric was colour identified as I requested.
I will definitely be using this company for future orders.

17 March 2026
Unprompted review
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Reply from Morris Works Quilt Shop

Hi Mary,

Thank you for such a detailed and thoughtful review. I’m so glad everything arrived in time for your retreat — that’s always a bit of a “phew” moment when timing matters!

It’s lovely to hear the Painter’s Palette Solids have impressed you, and that the pricing felt fair as well. I’m especially pleased the colour labelling and packaging were helpful — we try to make everything as clear and easy to work with as possible once it reaches you.

I hope you had a wonderful time away sewing.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent class

Excellent class, friendly atmosphere

28 February 2026
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Reply from Morris Works Quilt Shop

Hi Carolyn,

Thank you for your lovely feedback. I’m so pleased you enjoyed the Fussy Cutting with English Paper Piecing workshop — Kerry has a wonderful way of creating a relaxed, friendly atmosphere while sharing her skills.

I’ll be sure to pass your kind words on to her.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Thread bobbin holder

Excellent delivery service. Item was well packaged and exactly what I was looking for.

5 March 2026
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Reply from Morris Works Quilt Shop

Hi Stewart,

Thank you for your kind review. I’m really pleased the bobbin holder turned out to be just what you were looking for, and that it arrived safely and well packaged.

Your feedback is much appreciated.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fabric was good quality and as…

Fabric was good quality and as described. It arrived on time and I’m very pleased with it. I will buy from here again

5 March 2026
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Reply from Morris Works Quilt Shop

Hi Susan,

I’m so pleased to hear everything arrived just as expected and that you’re happy with the fabric. It’s always reassuring to know the description and quality matched up when it reached you.

We’d be delighted to send something your way again in the future.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely shop

Lovely shop. Well stocked and beautifully laid out. Gabrielle stayed in the background until we needed some advice, which was very helpful in making the right choices regarding fabric, wadding and techniques.

5 March 2026
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Reply from Morris Works Quilt Shop

Hi Ursula,

Thank you for such a thoughtful review. I’m really glad the shop felt welcoming and easy to browse — we try to create a space where you can take your time with colours and fabrics without feeling rushed.

It was a pleasure to help when you were ready, and I’m so pleased the advice on fabric, wadding and techniques was useful in helping you make your choices.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Always pleased.

5 March 2026
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Reply from Morris Works Quilt Shop

Hi Mrs Kudlacek,

Your continued support means a great deal to us — thank you. It’s always a pleasure sending your orders out, and we’re very grateful to have you as our customer.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, lovely quality

5 March 2026
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Reply from Morris Works Quilt Shop

Hi Pamela,

That’s lovely to hear — thank you. I’m really glad the order reached you quickly and that the quality has pleased you.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Hobbs Heirloom Wadding

The Hobbs Heirloom wadding arrived in good time for a quilting project I have on the go. As it was not in a plastic bag, it did not need to be left laid out overnight in order to loose any creases, so I could start the layering up straight away.

4 March 2026
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Reply from Morris Works Quilt Shop

Hi Jane,

Thank you for such a thoughtful review. I’m really glad the Hobbs Heirloom wadding reached you in time for your project, and it’s lovely to hear you were able to get straight on with layering without needing to let it relax first.

That’s one of the reasons we avoid tightly compressing wadding in plastic — it’s much nicer when it arrives ready to use rather than needing a day to recover!

I hope your quilting is going beautifully.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service …

Easy to order delivery came next day ( I paid extra for this as needed it in a hurry).
It was well packed. I like that they have a loyalty scheme.
Thank you

4 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi June,

Thank you so much for your kind review. I’m really glad the ordering process felt straightforward and that the next-day delivery got the parcel to you when you needed it — sometimes a project just can’t wait!

It’s also lovely to hear you’ve noticed our Stitches loyalty points. We hope they add a little extra fun when you’re stocking up on fabrics and supplies.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good all round

Love the colour, it was true to the screen image. Good quality cotton, perfect for patchwork

3 March 2026
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Reply from Morris Works Quilt Shop

Hi Dorothy,

I’m really pleased to hear the colour matched what you saw on screen — we know how important that is when choosing fabric online. It’s lovely to know the cotton feels just right for patchwork too.

Thanks so much for sharing your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Very helpful and prompt, packaged really well. I will continue to use them for my quilting needs.

12 January 2026
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Reply from Morris Works Quilt Shop

Hi Annetta,

What a lovely review to receive — thank you. I’m so pleased you found us helpful and that everything arrived promptly and well packed.

Hearing that you plan to continue using us for your quilting needs really means a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fast service and well packaged product

Fast service and well packaged product

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Bev,

I’m really glad your order reached you quickly and safely. We take care with the packing, so it’s always nice to hear that it arrived just as it should.

Thanks for your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent products and speedy!

Excellent products and a very speedy dispatch too! Thanks so much. Love the handwritten note inside too.

2 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

Thank you for such a lovely review. I’m really pleased the products hit the mark and that everything was dispatched quickly. It’s also wonderful to hear the handwritten note was appreciated — those little touches are something we enjoy including.

Your kind feedback means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fabric as ordered

Fabric as ordered. Wrapped well. Quick delivery.

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

I’m glad everything arrived just as expected and safely packed along the way. It’s always reassuring to know the order made its journey smoothly.

Many thanks for the feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - very knowledgeable on products available and able to give me great advice on what I needed

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Joanne,

Thank you so much for your kind review. I’m really glad we were able to help and offer useful advice while you were choosing what you needed — that’s always something we try to do with care.

Your lovely feedback truly means a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely fabric

Lovely fabric, friendly staff. Thoughtfully packaged,

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mrs Button,

That’s really kind of you to say — thank you. I’m so pleased you enjoyed the fabric and found the team friendly too. And it’s lovely to hear the thoughtful packaging made an impression when your order arrived.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I would recommend Morris Works for your…

I would recommend Morris Works for your sewing needs, as they were so helpful & everything I bought arrived quickly & was absolutely perfect. Great customer service & good value for money.

26 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jules,

That’s such a generous recommendation — thank you. I’m really glad everything arrived quickly and that the items were just right when they reached you.

It’s especially nice to hear the service felt helpful and that the value came through too. Your kind words mean a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Worthy of 5 gold stars

My order was processed efficiently, professional and beautifully wrapped. And I was kept informed at every stage of the process.

27 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Sarah,

Five gold stars — what a lovely compliment, thank you. I’m so glad the whole process felt smooth from start to finish, and that the updates along the way helped you feel informed.

It’s also wonderful to hear the wrapping made an impression when your parcel arrived. That moment of opening an order should feel special.

Warm regards,
Gabrielle & the Morris Works team

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