Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As usual just a simple thing to make an order of good quality batting, which is delivered three/ four days later. An ace company to deal with and one I shall continue to use so long as I am sewing!
Company replied
I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more
Company replied
I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more
Company replied
Company details
Written by the company
Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.
A Quilt Shop That Cares
We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.
At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish.
Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support.
We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.
Contact info
2 Chapel Mews, BN3 1AR, Hove, United Kingdom
- 01273569350
- info@morrisworks.co.uk
- morrisworks.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Even when you were closed !
Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness and friendliness, we were able to purchase batting and material, and were very blessed !! Thank you so very much, brilliant service.. and love your warehouse !! An excellent selection of materials and sewing accessories.. we will return -- and check your opening times for our next visit !
30 March 2026
Reply from Morris Works Quilt Shop
Hi Pauline,
This really made me smile — thank you. It did give me a little laugh imagining the “cheeky door opening”, but I’m so glad you came in and that we could help.
Sometimes these things happen, and if we’re here and able to, we’re always happy to make a bit of time — especially when there’s fabric and wadding to be chosen! It’s lovely to hear you enjoyed the space and found what you needed.
We’ll look forward to seeing you again — and hopefully next time we’ll be properly open for you 😊
Warm regards,
Gabrielle & the Morris Works team
Easy online experience and prompt…
Easy online experience and prompt delivery.items all as described.
2 April 2026
Reply from Morris Works Quilt Shop
Hi Alison,
I’m really glad the online ordering felt straightforward and that everything arrived promptly and just as expected.
Many thanks for your kind feedback.
Warm regards,
Gabrielle & the Morris Works team
Items arrive quickly and are well…
Items arrive quickly and are well packaged, with a little greeting. Morris Works is my go to.
30 March 2026
Reply from Morris Works Quilt Shop
Hi Mary,
That’s so lovely to hear — thank you. Being your go-to means a great deal to us, and I’m really glad the quick delivery and those little greetings continue to make your orders feel special.
We truly appreciate your continued support.
Warm regards,
Gabrielle & the Morris Works team
Reply from Morris Works Quilt Shop
Hi Nicky,
That’s lovely to hear — thank you. I’m really glad your order reached you so quickly.
We appreciate you letting us know.
Warm regards,
Gabrielle & the Morris Works team
Great service
Great communication, order delivered well packaged and on time with a little personal message card enclosed. Very thoughtful. Very pleased and will buy from this shop again in future.
1 April 2026
Reply from Morris Works Quilt Shop
Hi there,
Thank you for such a thoughtful review. I’m really pleased the communication and delivery all felt smooth, and that everything arrived well packaged.
It’s especially lovely to hear the little card was appreciated — those personal touches are something we really enjoy including.
We’re so glad you’re pleased, and your kind words mean a great deal.
Warm regards,
Gabrielle & the Morris Works team
Reply from Morris Works Quilt Shop
Hi Pam,
That’s so lovely to hear — thank you. I’m really pleased you enjoyed exploring the fabric range, and it’s wonderful to know the team felt friendly and knowledgeable too.
We truly appreciate your kind words.
Warm regards,
Gabrielle & the Morris Works team
Such a good service
Such a good service, quick and efficient. The thank you card was a lovely touch, I will definitely be ordering again.
25 March 2026
Reply from Morris Works Quilt Shop
Hi Jo,
That’s so lovely to hear — thank you. I’m really glad everything arrived quickly and that the little thank you card added a nice personal touch.
We’ll look forward to sending something your way again.
Warm regards,
Gabrielle & the Morris Works team
Order received very quickly
Order received very quickly. Pretty fabrics, beautifully packaged.
31 March 2026
Reply from Morris Works Quilt Shop
Hi Pam,
That’s so lovely to hear — thank you. There’s something quite special about a parcel of pretty fabrics arriving at the door, so I’m really glad it felt like a little treat when you opened it.
We put a lot of care into how everything is wrapped, so it’s wonderful to know that came through.
Warm regards,
Gabrielle & the Morris Works team
Reply from Morris Works Quilt Shop
Hi Deborah,
That’s really lovely to hear — thank you. I’m so glad the service felt spot on and that everything reached you quickly.
We truly appreciate your kind feedback.
Warm regards,
Gabrielle & the Morris Works team
Reply from Morris Works Quilt Shop
Hi Zoe,
That’s lovely to hear — thank you. I’m so glad everything arrived on time and that the quality met your expectations.
Warm regards,
Gabrielle & the Morris Works team
Excellent packaging
30 March 2026
Reply from Morris Works Quilt Shop
Hi Kathleen,
That’s lovely to hear — thank you. We take a lot of care with how everything is packed, so it’s really nice to know it stood out for you.
Warm regards,
Gabrielle & the Morris Works team
Quick accurate delivery.
Very quick delivery and the correct fabric and size. I would recommend and certainly would buy from again.
30 March 2026
Reply from Morris Works Quilt Shop
Hi Jessy,
I’m so pleased everything arrived quickly and just as expected — always a good feeling when it all comes together without any fuss.
Your recommendation really means a lot, and we’d be delighted to send something your way again.
Warm regards,
Gabrielle & the Morris Works team
Purchase arrived promptly
Purchase arrived promptly, perfectly wrapped and exactly what I wanted.
26 March 2026
Reply from Morris Works Quilt Shop
Hi Heather,
That’s lovely to hear — thank you. I’m so glad everything arrived just as you’d hoped, and that the wrapping made it feel that bit more special.
Warm regards,
Gabrielle & the Morris Works team
Very efficient and friendly service
Very efficient and friendly service. I was keen to get some fabric to finish a project and being able to speak to someone to discuss my requirements and then to receive it the following day was great. I will certainly use Morris Works again and recommend their great service to others.
27 March 2026
Reply from Morris Works Quilt Shop
Hi Carolyn,
Thank you for such a thoughtful review. I’m really glad we were able to help you get exactly what you needed to keep your project moving — sometimes that bit of guidance makes all the difference.
It’s lovely to hear everything arrived the next day and that the whole experience felt friendly and efficient. Your recommendation means a great deal to us.
Warm regards,
Gabrielle & the Morris Works team
Reply from Morris Works Quilt Shop
Hi Caroline,
Lovely to hear everything arrived just as it should. We take care with the packing, so it’s nice to know it reached you safely and without any fuss.
Many thanks for your feedback.
Warm regards,
Gabrielle & the Morris Works team
I found what I wanted very easily
I found what I wanted very easily. The ordering was straight forward which was a bonus as technology is not my forte!!! Everything arrived on time and correct. Thank you.
27 March 2026
Reply from Morris Works Quilt Shop
Hi Judith,
I’m so pleased to hear everything felt easy to find and straightforward to order — that’s exactly what we hope for, especially when technology isn’t always your favourite thing!
It’s lovely to know your order arrived just as it should.
Warm regards,
Gabrielle & the Morris Works team
Fantastic co.oany, choice of fabrics and deli ered on time beautifully wrapped
Easy to navigate, web site, choice of wonderful fabrics, delivery was on time.
Fantastic help with a response to my email regarding what batting/wadding I should use for
bags.
Fabric always beautifully wrapped for postage.
Thankyou thankyou thankyou
26 March 2026
Reply from Morris Works Quilt Shop
Hi Deborah,
What a lovely message — thank you so much. I’m really glad the website felt easy to use and that you found fabrics you loved, but it’s especially nice to hear the advice on batting for your bags was helpful too.
And your “thank you, thank you, thank you” absolutely made me smile — that kind of enthusiasm is such a joy to read!
We’re so pleased the packaging continues to make a good impression when your orders arrive.
Warm regards,
Gabrielle & the Morris Works team
Great quality
Great choice, good quality fabric and batting, plus very prompt delivery. Always good when you're wanting to get on with your project!
26 March 2026
Reply from Morris Works Quilt Shop
Hi Jay,
That’s so lovely to hear — thank you. There’s nothing quite like having everything arrive when you’re ready to get started, so I’m really glad it all came together at the right time for you.
We appreciate you sharing this.
Warm regards,
Gabrielle & the Morris Works team
Opening a parcel from Morris Works is…
Opening a parcel from Morris Works is like opening a present :) One full of pretty things I've chosen, and they have never disappointed.
I love the ethos, all biodegradeable packing, a happy little 'thank you, hope you have fun/enjoy' card included.
It's not soul-less, there's a real person who packed my order, someone who wrote the little Thank You note.
The stock and choice changes like the seasons, always something else to catch my eye.
It's always at a good price too, delivery is prompt and they keep me informed.
All good, all well worth five stars :D
26 March 2026
Reply from Morris Works Quilt Shop
Hi Mary,
This was such a joy to read — thank you. The idea that opening one of our parcels feels like opening a present is exactly what we hope for, so that really means a lot.
I love that you noticed the personal touches too — the packing, the note, the care behind it all. That’s such an important part of how we like to do things, and it’s lovely to hear it made a difference.
And your comment about the stock changing “like the seasons” is such a beautiful way to put it — I might borrow that one!
We’re so grateful for your continued support and such a thoughtful review.
Warm regards,
Gabrielle & the Morris Works team
Prompt efficient service
My order was felt with immediately and arrived 3 days after I’d placed the order.
26 March 2026
Reply from Morris Works Quilt Shop
Hi Kate,
Lovely to hear your order moved through so quickly and reached you in good time — that smooth turnaround is exactly what we aim for.
We really appreciate your feedback.
Warm regards,
Gabrielle & the Morris Works team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.