Can't recommend Morguard highly enough - I want them to sort out every part of my life, they're that good!! This was my 2nd time using them - both times it's been an exceptional service. Rosanna is so... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Morguard Building Surveyors is an independent surveying practice based in Southeast London. Covering all areas of London, Kent, Sussex, Surrey, Berkshire, Hertfordshire and Bedfordshire we offer bespoke and in-depth local residential Level 2 and Level 3 reports that give a detailed summary highlighting the issues which require attention or further investigation. In order for these reports to be tailored to your individual needs we will speak to you prior to any inspection so we can understand any concerns you may have and gauge your level of understanding within the construction industry. Our main aim is to make what is already a highly stressful process a little less stressful. Our mature and experienced team, both in the office and in the field, will provide you with the level of reassurance and professional service to help you assess the risks and opportunities related to your purchase. We believe customer service is as important as the product we deliver. That is why we offer a service that goes above and beyond. Whether you are a seasoned purchaser or a first-time buyer, Morguard Building Surveyors will make sure you have all the information you need to make that all important informed decision. Listen to our Technical Director and Senior Surveyor - Guy Abbott - being interviewed on FIX Radio by Mark Millar informing listeners about the pitfalls of flipping properties and what all buyers should look out for when purchasing a property. Copy this link to listen to the podcast https://podcasts.apple.com/gb/podcast/what-to-watch-out-for-when-acquiring-property-to-flip/id1702489349?i=10006523833
2-5 Croxted Mews, 286/288 Croxted Road, London , SE24 9DA, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service, excellent report - I would definitely recommend.
It is rare to see an unblemished 5.0 score on Trustpilot but these guys truly deserve it.

Reply from Morguard Building Surveyors
Excellent communication throughout and a thorough report, would happily recommend.

Reply from Morguard Building Surveyors
From initially taking the brief to delivering a comprehensive, comprehensible report Morguard were very professional and I would certainly recommend them. Morguard were recommended to me by an ex colleague and I was not disappointed.

Reply from Morguard Building Surveyors

Reply from Morguard Building Surveyors
Really can't recommend these guys highly enough. The report we received was incredibly rigorous and meticulously put-together, while Gianni & Rosanna were extremely responsive and thorough in answering any question we had.

Reply from Morguard Building Surveyors
We had a great experience with the team. Ed was friendly, attentive and very helpful throughout the process. The survey was thorough and clear, and really helped us as first-time buyers. Would definitely recommend!

Reply from Morguard Building Surveyors
Very professional and friendly service. Really happy with the extremely detailed survey report and and advice. Both Rosanna and Tom who completed the survey were great to deal with!

Reply from Morguard Building Surveyors
Very prompt, detailed and professional. Would use again in the future!

Reply from Morguard Building Surveyors
My surveyor Tom produced a very thorough report and he went above my expectations in his investigations. Very helpful and friendly throughout. Customer service was very good. Overall I am very pleased with the service and would highly recommend.

Reply from Morguard Building Surveyors
From arranging the initial appointment to the pre- and post-survey communication, the entire process was efficient and well-managed. The survey report itself was very detailed, clearly outlining all findings with useful context. Tom also provided practical, actionable advice that went beyond the standard report. I highly recommend Morguard Building Surveyors for their thoroughness and expertise.

Reply from Morguard Building Surveyors
It was helpful and reassuring to have conversations with Gianni both before and after the Level 3 Survey. The property was described in context within the report, adding local information of interest. The report itself was very thorough and helpful and we highly recommend Morguard

Reply from Morguard Building Surveyors
This is an excellent company. They provided a clear and helpful report on the flat we are buying. They are pleasant and professional and I would recommend them.

Reply from Morguard Building Surveyors
Fantastic company with excellent customer services. The level 3 survey was thorough as was the verbal feedback given prior to issue of the report.
Both Rosanna and Soraya have gone the extra mile. No question has been too silly or small and they have been generous with their advice. I hope to not have to move again, but in the event I do, there will be no hesitation in using their service.

Reply from Morguard Building Surveyors
Best survey. Super responsive office team! The surveyor was incredibly helpful, calling us both before and after the survey to answer our questions. The report was very thorough. I love they included cost estimates. We've had 3 different building surveys in the past 5 years and this was by far the best.

Reply from Morguard Building Surveyors
Morguard carried out a most efficient and comprehensive survey of my parents house, at a very reasonable price. The report was issued very quickly, and was clear in its descriptions, observations and recommendations.
Rosanna was then extremely helpful in clarifying the few points that I had for her, and in explaining the implications and significance of any issues raised by the surveyor.
I was delighted with Morguard’s service, and would unreservedly recommend them to others seeking a fast, professional house survey
Sir Simon Mayall 31/05/2025

Reply from Morguard Building Surveyors
An excellent service - from my initial request for Morguard to carry out a level 3 survey right through to the final report. The initial phone call, the pre-survey call and post survey call were professional, thorough and extremely helpful. The written report was excellent - amazing detail, photos - very thorough - and most useful to me moving on.

Reply from Morguard Building Surveyors
From the first contact I made with Rosanna she had briefed me on each step of the Level 3 Home Survey that I had instructed Morguard to do on my behalf. Tom who surveyed the property was very thorough of his findings. With the equipped information in hand I was able to negotiate a reduced price. I asked Rosanna for a hard copy of the report so I can read it hand and she did not hesitate to go the extra mile. Very professional and accommodating I would not hesitate to use or recommend Morguard.
Thank you for a brilliant service.

Reply from Morguard Building Surveyors
My L3 survey with Morguard was everything I hoped for - and more. Guy and Rosanna were professional, responsive, and impressive. The written survey was brilliantly communicative - clear, comprehensive and focussed, great at highlighting (and classifying) risks and identifying solutions, practical but giving all the detail I needed (and it arrived within 4 days!). The pre-and post-survey calls added even more value - allowing me to raise questions and understand fully how Guy's findings affected me. Morguard's service couldn't have been bettered - very highly recommended

Reply from Morguard Building Surveyors
Morguard were fantastic and we're particularly grateful to Simon, who was brilliant. We had a Level 3 survey and he called us several times to discuss the flat in detail and followed up with an excellent and thorough report. We would absolutely recommend Simon and the team at Morguard for their 5* service - thank you!

Reply from Morguard Building Surveyors
We were really pleased with the survey provided by Tom from Morguard. We found Tom’s report and findings to be both thorough and balanced. We very much appreciated the opportunity to speak on the phone with him before and after the survey. We also found Rosanna, the operations director, to be extremely helpful and responsive via email. Would recommendation without hesitation.

Reply from Morguard Building Surveyors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.