Disappointed for two reasons as a long time moose mobile client. Just spent almost 2 hours on hold to eventually get put to an Indian call centre when it says speak to our Australia based team? Whic... See more
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Company details
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Moose Mobile provides award-winning SIM-Only deals on the full Optus network.
Contact info
Suite 60, 11/269 Wickham Street, 4006, Fortitude Valley, Australia
- 1300566673
- admin@moosemobile.com.au
- moosemobile.com.au
Hasn’t replied to negative reviews
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- Great service
- Quick and easy process to change service providers
- Great service delivery
- Saving me so much money than my previous provider
- Data rollover is fabulous
- Australian-based company
Good download speed (150-300Mbps)
Good download speed (150-300Mbps), value for money with big data quota and 200GB unused data storage. Stable connection, data monitoring and easy billing system.
A great Australian phone company
Extremely happy with the service from Moose mobile. Since making the switch I haven’t had any issues at all. Great value phone service and Australian based customer service team members.
Joining Moose Mobile was easy
Joining Moose Mobile and transferring my phone service from Vodafone to Moose was simple, quick and easy. Since joining Moose I have had only positive experiences. Would recommend it to my friends.
The Moose mobile plan was just what I needed.
Before moving to Moose I was seeing my mobile service becoming more aligned with business, introducing cool features that I would never use, and charging me for them. I needed a mobile for personal use 99% of the time, and typically, I only use mobile data when I'm travelling away from home. The Moose mobile plan was value-for-money and its flexibility in the area of data usage was much better suited to my intermittent usage pattern.
Very happy with the service i am…
Very happy with the service i am recieving from Moose.
Cheap and no complaints
Really easy to join- way cheaper than my previous service, especially with the first 12 months on a special rate. Very happy l, highly recommend.
I needed a phone service that worked
I needed a phone service, two actually, that worked without too much money or hassles to spoil the experience. Moose works for both myself and my wife.
Just all round excellent
Just all round excellent. I cancelled my Optus after my presumed locked price contract kept rising despite them compromising my identity. Paid out the handset to switch and so glad I did. Way happier with Moose, equal coverage, but $40
A month less (actually not so much difference factoring paying for a handset outright) but still a $200 a year saving for better customer service and transparency. I tell everyone who will listen!
Very easy to transfer from Optus when…
Very easy to transfer from Optus when it got way too expensive. Such good value. Particularly the data rollover.
Good coverage but beware of the oseas roaming set charge of 15 per day
Good coverage and helpful service. I have been a custoner for over 5ym years and as I travel overseas needro beavle to re eivetezts. So have to pay $300 upfront. Last trip to China I had to respibd to 1 text, obviously missed the update about set $15 per day roaming charge if you use any service , so 1 text cost me $15, which they would not waive. Great service for Australia
Great service and Wonder price with…
Great service and Wonder price with excellent data
Would highly recommend that people change to Moose mobile
Awesome and reasonable pricing
Awesome and reasonable pricing. Great connection and Service
I'm happy with Moose mobile
I'm happy with Moose mobile, good service from an Aussie company with a local call centre.
Good and Reliable
I can't fault it. It just works. Sometimes there is no signal when you are inside supermarkets for example or underground. Other then that, i had no issues with them. Being with them for the past 2 years. Reliable and true to their word. Never being charged extra other then the plan i am on now.
Good plan compared others very cheap…
Good plan compared others very cheap and good customer service.
The cost is very competitive
The cost is very competitive. Service has been reliable and I have not had an issue with payment. I have 2 mobile services with Moose and am thinking of a third service in the future.
Happy with Moose
I have been with Moose mobile for 6 years, great service never issue with a connection. Fully recommend.
I am very happy with Moose mobile…
I am very happy with Moose mobile service. The quality of the service is much better than my previous experience with Optus and more competitive in price.
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