Great fast service.. couldn't get a phone anywhere due to average credit rating. So applied threw this company on the Monday and had a new phone by Thursday. Couldn't ask for anything more great custo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great fast service.. couldn't get a phone anywhere due to average credit rating. So applied threw this company on the Monday and had a new phone by Thursday. Couldn't ask for anything more great custo... See more
Company replied
Great service. Can't believe how quickly and easy it is. Wasn't sure whether I'd be accepted with an average credit score, but I was accepted very quickly and my new 55" tv was sent out next day deli... See more
Company replied
Absolutely fantastic company. Was accepted the same day and then courier company delivered my TV 3 days later. No huge waits when wanting to talk to somebody straight through. Thank you moonstone rent... See more
Company replied
Goodness me, the other reviews are so obviously paid for! For anyone reading, please don’t use Moonstone Rentals. They are part of a Cash for Gold type business, renting old, used hardware a... See more
Stay up to date with technology and see all of our top quality smart devices at affordable prices. We offer a truly flexible renting experience with hire periods starting at just 3 months. Rent TVs, Mobile Phones and Tablets all with low cost rental and flexible rental periods, smart gadget rental could not be easier, so sign up now and start your hire process today. Low credit score? No problem, we look at the bigger picture! So complete your application today.
PO BOX 239, PE9 4WX, Stamford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service very straight forward from application to delivery of item will highly recommend brilliant
100% best company to go through polite always helpful on phone products excellent delivery on time when say… try it 🫶🫶🫶

Reply from Moonstone Rentals Limited
Great company - Great prices - Staff are friendly, efficient and communicate to emails literally straight away - was looking at other rental companies but am so glad i went with Moonstone

Reply from Moonstone Rentals Limited
Great products, wonderful service! Great communication, and really helpful. Would highly recommend

Reply from Moonstone Rentals Limited
Absolutely fantastic company. Was accepted the same day and then courier company delivered my TV 3 days later. No huge waits when wanting to talk to somebody straight through. Thank you moonstone rentals.

Reply from Moonstone Rentals Limited
I think Moonstone Rentals are a very good service and i have a TV with and the customer service very good satisfaction

Reply from Moonstone Rentals Limited
It was so simple product arrived in 4 days from the start of the process great service
Really great go the phone I wanted so quickly
This is just for starters moonstone rentals have been an absolute real nightmare they seriously do need a massive helping hand to get off there high horses disgusting stinking customer service the company will not like this however I am only telling the truth which isn't against the law in any form however they still had the cheek to try and take a lot more money out of my bank account on purpose they've harassed me left right and centre my agreement has been terminated decision of moonstone rentals not mine but I really couldn't care less there behaviour stinks alongside the customer service you really do need to pick up on this and start improving immediately because not many more customers will come running asking for help on taking agreements out for rented products just give over all you ever are is pure snakes and scandalous how dare you thank you
So far so good, I've not received a response to my question about the courier but other then that really easy website to use

Reply from Moonstone Rentals Limited
Brilliant place and company to rent from plus they consider all types of credit I recommend that moonstone rental to anyone I hope more people turn to moonstone for renting as it's prices are so low you can rent on pay weekly or fortnightly cheapest place to rent we'll done moonstone rentals

Reply from Moonstone Rentals Limited
Great service.
Can't believe how quickly and easy it is. Wasn't sure whether I'd be accepted with an average credit score, but I was accepted very quickly and my new 55" tv was sent out next day delivery, I chose to take an 18month rental at a very reasonable price, would definitely use again and recommend 👍

Reply from Moonstone Rentals Limited
Great fast service.. couldn't get a phone anywhere due to average credit rating. So applied threw this company on the Monday and had a new phone by Thursday. Couldn't ask for anything more great customer service very helpful via email can't fault moonstone rentals thank you.

Reply from Moonstone Rentals Limited
Brilliant service from start to finish. Easy application with quick response, customer service brilliant and very fast easy delivery.

Reply from Moonstone Rentals Limited
The whole experience of renting from Moonstone Rentals was quick and easy. I would definitely recommend this company

Reply from Moonstone Rentals Limited
Exactly service quick decision and fast delivery would highly recommend

Reply from Moonstone Rentals Limited
Don't buy anything or order anything from moonstone I ordered a tablet Nokia they wanted from me proof of how much money and benefits i get how dare they when they already got prove my photo and name rubbish company hope u don't get any business

Reply from Moonstone Rentals Limited
I needed a new TV and rather buy a new one I hoped to rent one and I'm truly happy with my 50insh TV and well worth the rental fee.

Reply from Moonstone Rentals Limited
Moonstone have a great customer service team and are always going above and beyond your expectations

Reply from Moonstone Rentals Limited
Excellent customer service from Jenny and the team, always been helpful at always being willing to answer questions

Reply from Moonstone Rentals Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.