Moon Active Reviews 

Had over 6 billion coins to play Viking quest, and as you progress they expect you to win more coins for the quest and the odds of you winning what you lose is in there favor, spent 70 dollars to get over 6 billion coins and they robbed it all back and I got nothing in return, this game is a joke. If they wanted to make it better they should increase your odds of winning at least but instead they are greedy and expect you to spend more money

I would give 0 stars i am still waiting to resolve issue i won joker tournament which i do have a screenshot and havenot recieved rewards also during this game i should have received 3k spins on bar but didnt i bought 2 packs totaling £27 to achieve these and to not get my wins im annoyed contacted support several times no replys i have tried uninstall reinstall as suggested nothing ...is there a contact phone number or someone to complain to about game robbing people

Doesn’t deserve to receive 1 star, worst customer support I’ve ever known, only seem to reply to emails when they come across a negative review then you are referred to technical support who never get back but mark the “ticket” as solved. Moonactive are only interested in making money

customer support is non existent sent an email regarding missing spins and another over a completed card set and missing rewards and another over not being able to hatch an egg for completed creature set still waiting for a reply to all other than our support team will get back to you soon very disappointing

I have completed 8 village's and have not received any spins for them what be do I have to do to get my spins I completed Bling Bling today and still have not gotten any spins I have spent a lot of money on spins and I will not buy any more if I don't get credited for my completed villages.

Takes ya money ..item not received .... No refund ....robbing scumbags ....

I am not having viking and tournaments in my id therefor i am giving this rating to game apart from this problem its a good game..

Hello admin

I played coin master game
1-10-2019 golden card trends available for karma police and Egypt set 1 card cat overseer
So i Egypt set only one card need and i completed set but reward 5000 spin not comming.
And not give me my mail proper reply
I think hopefully here to except answer what the problem not give me spin

Thank you

Coin Master from MoonActive:
Lucky Spin, or Pay to Win?

Raid Madness
850 spins + 80 spins + 80 spins = 1,010 spins
Spinning at x 8 = Approx 126 spins
Raid spin appears x 1

Jokers Wild
1000 spins
Winning spins = Attack + Raid + Jokers
Spinning at X 10 = Approx 100 spins
Raid Spin appears approx 12 times
Attack appears approx 8 times
Jokers Wild appears approx 1 times

It seems that when the players success rides on solely Attack or Raid, that the spins appear far more seldom than the alternatives, this shows a very clear, and very obvious Pay to Win game strategy, as oppose to a purely Game of Chance system.

Coin Master, albeit an excellent game, is also a fixed game that works in favour of MoonActive, in such a way that people spend great deals of real money to win or progress in what is evidently a fixed system.

Yes it's the players choice to pay the money in, but it's the morally bancrupt Developers at MoonActive that should be ashamed of themselves. It saddens me to see something masquerade as good, honest, gaming fun, is nothing more than a Developers cash generation system

Wish I could give no stars no customer support at all don't bother people they will just rip you off.

Absolutely shocking support . There are loads of tech issues no rewards unfair games etc . All complaints completely ignored . Don't waste your time or money

If it was possible to give stars this would have sufficed a zero avoid this game like the plague, they cheat and lie and are awful.

Got to agree with other posts. Dont get sucked into spending real money. That's a game changer literally and not in your favour! Steer clear or do some research. To be clear they are NOT UK based no matter what they tell you! You've been warned

costomer service is the worst i have ever had to deal with.very poor.

Like a lot of others I wish it was possible to leave a review of no stars. Please stay as far away from giving this set of thieves access to your money!!! Not only do you not get what you think you’re paying for but you get double, triple and sometimes quadruple charges for each and every purchase you make. Their customer service is some of the worst I’ve ever experienced and they hide behind your payment platform and pass the buck stating that they cannot issue a refund and you have to approach them for it instead except when you approach apple or google they refuse to help because coin master state that you’ve agreed to the purchase. Please avoid at all costs!!!

I wish I could give it 0 stars. I got cheated and there's literally no way to contact this company. I've tried 4 different ways and no response. They're a sham. Don't waste your time or especially, your money.

You’re not getting what you’re told to ..game is impossible without spending real money
Don’t waste your time instal any game from this developer guys
Customer support 1*

They have so much technical issues that playing is impossible. They have reset accounts without informing. People used real money but game owners doesn't care. Thousands of players have lost their game because they haven't used enough money for game. Better to read from FB what people talking. Moonactive action is more likely criminal. Worse game company I ever experienced. Don't use it if you aren't ready to lost your whole game.

This is a rubbish company that ignore tech requests from the games as they tell you you have to submit issues this way and have even blocked me on their facebook pages.

Not the actions of a genuine company