Great kit & engaging company/staff. Only sell quality, and at a reasonable price. May initially look to be a buck or two more expensive, but given their $99 free shipping rates, you’ll end up bette... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love shopping with Mont. Good quality products, easy to use website and fast delivery. Best price available for Edelrid Jay harness, first adult harness for my 13 year old grandson. He's delighted to... See more
The ridge pole of my Moondance tent no longer screwed into the hubs--a stripped thread at both ends I guess. A gratis pair of replacement hubs with an improved design arrived almost immediately after... See more
All equipment I have bought for the last 25 years from Mont has been of excellent quality and made for Australian conditions. I back country ski and hike mostly on the east coast of Australia and Tas... See more
Company details
Written by the company
Mont Adventure Equipment is an independent Australian company founded in Canberra in 1981. We're serious gear users and stand by our product. After years of frustrations with the poor quality of adventure clothing and equipment available, Monty had enough and made something better, something he could rely on. In 1978, using a borrowed sewing machine, he made himself a sleeping bag, down jacket and tent. Friends were impressed by his creations, and commissioned pieces. A reputation for quality gear quickly spread and in 1981 Mont Adventure Equipment was founded. While Mont has long since outgrown Monty's small unit in Canberra, Australia, he still directs the company and works closely with a passionate team on the design and testing of all Mont products. As dedicated adventurers ourselves, quality is never compromised just to save a few cents. To this day Mont Adventure Equipment is still privately owned, based in Canberra, fiercely independent and totally committed to better gear for the wild. If you'd like to learn more about Mont or need assistance in selecting the right gear for your adventure please do not hesitate to contact the Mont Customer Service team.
Contact info
18 Pirie Street, Fyshwick ACT 2609, Australia
- 02 6162 0900
- customerservice@mont.com.au
- mont.com.au
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Competent Australian company
Polite, efficient, COMPETENT, helpful, obliging and knowledgeable.
Highly recommended.
Lev Fridgant.
6 May 2025
Got a nice note from mont with the…
Got a nice note from mont with the delivery that came the next day
5 May 2025
Silk sleeping bag inner liner
Silk sleeping bag inner liner. Great product. The purchase process was easy and hassle free.
5 May 2025
Purchased a pair of outdoor research…
Purchased a pair of outdoor research pants online, but they had an issue with their stock levels and cancelled the order.
31 March 2025
Reply from Mont Adventure Equipment
Hi Tim,
Thanks for your order and your feedback.
Sorry, your order was cancelled due to a stock issue.
We do our best to keep inventory levels accurate, but occasionally things slip through. When that happens, we aim to resolve it quickly and help find a similar alternative where we can. Unfortunately, we couldn't find an alternative on this occasion.
We completely understand how frustrating it is to have an order cancelled, and we apologise for the inconvenience caused.
Please let us know if there’s anything else we can help with.
Kind regards,
Larissa
Quality Products
Outstanding service and communication. Fantastic quality in their products.
5 May 2025
Mont stocks a diverse range of sizes…
Mont stocks a diverse range of sizes and gets things to you quickly with no fuss or excuses. I'm a happy repeat customer and will continue coming back.
2 May 2025
Great quality gear
My order arrived very quickly and accurately. Mont clothing is great quality gear and lasts years. Fits true to description.
28 March 2025
Easy to navigate site
Easy to navigate site; excellent choice of quality gear at a range of price points; and a good returns policy (that I have yet to use, due to the great quality of the gear)
1 May 2025
Fantastic service
Fantastic service, great products, competitive prices, fast delivery
Thanks very much
1 May 2025
The entire process is beautiful
The entire process is beautiful - from a website browse of the Mont best outdoor gear, to quick gear arrival and a personal handwritten note from Mont in the package.
1 May 2025
Great telephone service when product unavailable in Sydney
Very helpful when my son could not find a store in Sydney with the right size climbing shoe. They dispatched the shoes quickly and made the whole process easy for me by sending through an invoice after they had advised me on the phone.
26 March 2025
Quick and easy refund process :-)
14 April 2025
awesome service and super products
awesome service and super products
Staff with great product knowledge and happy to answer any questions
24 March 2025
Very fast service with plenty of…
Very fast service with plenty of opportunities to return but no need, the shirt was great!
28 April 2025
Reliable and quick customer service…
Reliable and quick customer service from Mont. I needed to return my product (bought online) for a different size, it was an easy process and had my new size delivered in a good time.
Really liking my Grid Pro hoodie, (perfect fit) which I’ll test out in Tassie. Thanks Mont.
23 April 2025
Quality products
Quality products. Availability online makes for ease of purchase (live remote from distributors). Always trust the product to perform as described and last in conditions prescribed for. Trust in this brand is high.
8 April 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.