The service and return policy made it simple to order and gave assurance that the product can be return with a small restocking fee. The part I ordered didn't work for the chair as I wasn't aware how... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We got the part quickly! After being off the road from my e scooter for over a month, I am now back out there getting things done and enjoying my mobility! The part was out of stock for a whil... See more
Company replied
The staff was knowledgeable, helped me to feel comfortable in explaining my concerns. Provided me with feedback when I needed it. The responses were rapid and appropriate. I felt like I was a person a... See more
Company replied
What we thought was a old lift sleep chair going useless with button to recline and go back not working half the time and the manufacturer appears not in business anymore. Then we seen you apparently... See more
Company replied
Company details
Written by the company
Monster Scooter Parts is a leading online retailer of replacement parts, accessories, and components for mobility scooters, power chairs, electric scooters, gas scooters, mini bikes, ATVs, go-karts, and other small personal and recreational vehicles. Founded in 2005, we've built one of the industry's most extensive parts catalogs — over 20,000 SKUs shipping from our Colorado warehouse — serving individual owners, caregivers, and professional repair shops alike. We're proud to support the mobility community with a deep selection of replacement parts for mobility scooters and power chairs, including batteries, chargers, controllers, motors, tires, and more, helping customers maintain their independence and extend the life of equipment they rely on every day. Alongside this, we carry thousands of parts for recreational vehicles, from electric scooters and mini bikes to ATVs and gas-powered scooters, covering everything from routine maintenance items to performance upgrades. What sets Monster Scooter Parts apart is our commitment to service. Our U.S.-based customer support team is available by phone, email, and chat to help customers find the right part the first time, and we stand behind every order to make sure our customers are taken care of. With detailed product information, knowledgeable staff, and two decades of experience, we make sourcing replacement parts simple and dependable. Through www.monsterscooterparts.com, we proudly serve customers across the United States and Canada, with international shipping available on request.
Contact info
Galley Road 5045, 80915, Colorado Springs, United States
- monsterscooterparts.com
4.6
Excellent
356 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality of the parts
Quality of the parts, convenience of this place even existing to help locate there very specific parts is understated. Don't DIY install unless you really know what your doing they are a super tight fit on the frame and tubes can be easily punctured (normal occurence).
1 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for the thoughtful feedback! We're glad you appreciate the quality of our parts and the convenience of finding those hard-to-locate items. We also appreciate you sharing your installation experience; those tighter fits can definitely require a bit of know-how. Thanks again for your support! -Monster Scooter Parts
Good experience
Customer service via phone call was helpful answering questions. Online product ordering online was seamless. Product received as ordered and fixed problem.
1 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for the great feedback! We're glad our team was helpful over the phone and that your ordering experience was smooth from start to finish. It’s great to hear everything arrived as expected and solved the issue—exactly what we aim for! -Monster Scooter Parts
Quick delivery and was a perfect fit
Quick delivery and was a perfect fit! Grand baby was so happy her bumper car is now working.
13 April 2026
Unprompted review
Reply from Monster Scooter Parts
We really appreciate your support! So happy to hear everything fit perfectly and got the bumper car back up and running—especially for your grandbaby! We hope to help you again in the future!
-Monster Scooter Parts
You got what i need.
Thank you guys, easy to order the part, great description of the part on your behalf, arrived earlier than expected,
Thank You.
1 April 2026
Unprompted review
Reply from Monster Scooter Parts
We really appreciate your kind words! Glad to hear the part description was helpful and that your order arrived ahead of schedule. We appreciate your business! -Monster Scooter Parts
Good Price and Quality
This lap belt for my wheelchair was an economical replacement for my existing belt, which broke when it became tangled around my wheel. The ship expense and time were great.
16 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for sharing your experience! We’re happy to hear the lap belt was a suitable replacement and that shipping cost and delivery time met your expectations! -Monster Scooter Parts
The replaced my battery quickly.
After UPS damaged my battery, Monster worked with me to get me another one quickly.
1 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your feedback! We’re sorry to hear your shipment was damaged in transit, but we’re glad we could quickly get a replacement out to you. We appreciate your patience and support.
-Monster Scooter Parts
Reply from Monster Scooter Parts
Thanks for the great feedback! We really appreciate your support! -Monster Scooter Parts
The wheels worked perfectly for my…
The wheels worked perfectly for my battery scooters. Shipping was fast also.
14 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your feedback! We’re glad to hear the wheels worked perfectly and that shipping was fast.
Istalled tube and pumped it up
Istalled tube and pumped it up. Works great! Still holding air like it's supposed to! No complaints! Thanks a lot!
14 April 2026
Unprompted review
Reply from Monster Scooter Parts
We really appreciate your support! Glad to hear the tube installed smoothly and is working great for you. We appreciate your business!
-Monster Scooter Parts
Great company to work with
Great company to work with! They shipped me the wrong wheel and when I contacted them they sent the new wheel prompty!! The wheel was quality!
18 March 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your feedback! We’re glad we could quickly get the correct wheel out to you and that you’re happy with the quality. We appreciate your understanding and support. -Monster Scooter Parts
Reply from Monster Scooter Parts
Thank you for your feedback! We’re glad you were happy with the fast shipping and quality of the product. -Monster Scooter Parts
Again
Again, yes again and again you order parts. The right parts are delivered in a timely manner.
14 April 2026
Unprompted review
Reply from Monster Scooter Parts
We love hearing this—thank you for coming back to us again and again! Glad we’re consistently getting you the right parts, right on time. -Monster Scooter Parts
The service and delivery were great and…
The service and delivery were great and the parts were delivered quickly.
7 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your feedback! We’re glad to hear you were happy with both our service and fast delivery! We appreciate your support.
-Monster Scooter Parts
Parts arrived on time and in excellent…
Parts arrived on time and in excellent shape.
Parts worked as expected.
7 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thanks for your feedback! We’re glad everything arrived on time and worked just as expected. -Monster Scooter Parts
Got the part right out to us didn’t…
Got the part right out to us didn’t have any issues getting it installed thank you
17 April 2026
Unprompted review
Reply from Monster Scooter Parts
We’re so glad to hear everything went smoothly from start to finish! We appreciate your business and are always here if you need anything. -Monster Scooter Parts
Perfect fit
Part was exactly what I needed. Had all the necessary hardware included and fit perfectly
13 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for the great review! We’re really glad to hear you had a positive experience with us! Providing reliable parts is important to us, and we truly appreciate you taking the time to share your feedback.— Monster Scooter Parts
Reply from Monster Scooter Parts
Thanks for the great rating! We appreciate you choosing Monster Scooter Parts!
Shipping was quick
Shipping was quick, high quality part that matched what I needed. It fit and works great!
3 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thanks for the great review! Glad the part fit, works well, and got to you quickly. We appreciate it! -Monster Scooter Parts
Easy return and replacement.
Ordered a mini bike seat that was the wrong one for my bike. Was able to return it for the correct one with no problems.
2 April 2026
Unprompted review
Reply from Monster Scooter Parts
Thanks so much for your review! We’re happy to hear the return went smoothly and you got the correct seat for your mini bike. We appreciate your business! -Monster Scooter Parts
Reply from Monster Scooter Parts
Thank you for the kind words! We're happy to hear your order arrived quickly and was exactly what you needed. That's what we're here for! We hope to see you again next time you need parts.
-Monster Scooter Parts
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