MONOPOLY Casino Reviews 671

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the customer service, describing it as unhelpful and unresponsive, with long wait times for live chat and unreturned calls. Reviewers also frequently encountered issues with payments, particularly concerning withdrawals, with some reporting account closures after winning and difficulties in getting their money out. The website itself was often criticized for its functionality, with users experiencing errors and problems with payment methods. Though some customers also noted positive experiences, such as quick payouts and occasional wins, the dominant sentiment revolved around the perceived low return to player (RTP) rates and a lack of bonuses or promotions, leading many to feel that the site primarily takes deposits without offering fair chances to win.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting significant issues with withdrawals.... See more

Website

Customers express strong dissatisfaction with the website, with many describing it as having misleading... See more

Price

Consumers find price to be ambiguous, with many expressing dissatisfaction over low payouts and poor returns... See more

Product

Users describe ambiguous interactions with the product. While some reviewers report winning games and... See more

Customer service

Reviewers mention negative feedback about customer service, citing issues such as endless document requests,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Dont play this casino at night and especially on weekends. It wont tease as much, it wont win as much, and you will spin potentially thousands of spins for fk all.

Rated 1 out of 5 stars

Unscrupulous online provider, they only want you to use the sire for entertainment, god forbid you be in profit as they will come up with a ridiculous excuse to close your account! All these gambling... See more

Rated 1 out of 5 stars

Absolute shocking disgusting corrupt thiefs Explain how you take over £150 in wagering with 0.bonus????? The exact same games that you continues take on! You are disgusting. Biggest thieving cons... See more


Company details

  1. Money & Insurance

Information provided by various external sources

The home of MONOPOLY Casino & Slot games. Play the best themed and classic titles – available on desktop and mobile. No download. 100% secure (T&Cs Apply)


Contact info

1.6

Bad

TrustScore 1.5 out of 5

671 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

The most disgusting site I have ever…

The most disgusting site I have ever played f..... rip off the biggest scam ever disgusting , don't bother waisting your money, bonus games doesn't exist on this site you can't ever win on free games just a joke f..... y robbing c....s

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Seriously do not touch this company

Seriously do not touch this company , you will have to jump through hoops to get your money back they make it so hard. And then the customer service is shocking waiting hours to be heard on live chat and finally when you get through they are unpleasant and rude and totally unprofessional
Steer clear way better out there in fact any of the competitors are great compared

6 October 2024
Unprompted review
Rated 1 out of 5 stars

I got so bad experiens with that slots

I got so bad experiens with that slots, dont give win nothing what every if you deposit 10 or 200 never no win nothing. Daily free games its this a lot liar every I win 5 free spin and frome that free spin never no win nothing. People dont be stiupid and dont Play on that website its this rubber yours money!

28 September 2024
Unprompted review
Rated 5 out of 5 stars

R A E I CmHEL Lo pUrn NN

My best Game Ever , The One i Loved played in My self so every single game was so good I got a copy and play with my friend for thy need help frm u

31 August 2024
Unprompted review
Rated 1 out of 5 stars

useless

Do not use these jokers.
Mid game twice i was cut off then told there was nothing coming back despite the fact i had not made my choice to cash out or spin
How the hell can the game play out itself when i havent chosen what to do??!!
the staff are the worst ever - absolutely useless and no help.
Swerve at all costs people

21 August 2024
Unprompted review
Rated 1 out of 5 stars

Stupid morons!!

Tried to register and my account was immediately closed. Got in touch with customer support and I was told that I was in breach of the terms and conditions and it had something to do with being registered with their sister sites but would not clarify exactly what the breach was. Told the customer service agent that I was not happy and that I would be leaving a negative review and the response I got was "you can do what you like." What a bunch of stupid morons!! They deserve the current 1.7 Trustpilot rating and I would stay away from these scumbags!!

4 August 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid.....Opened account and deposited then changed my mind about joining casino so withdrew deposit without spending any of it.
They never repayed deposit and also closed account so basically stole it.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

If I could rate 0 stars I would

If I could rate 0 stars I would. Nothing but con artists! There slots are rigged do not go on any of the Eye of horus games they will rinse you! Bonus came in twice for a payout of 75p! Shocking!! Avoid like the plague these companies are charlatans and thieves and I will not be wasting any more of my money on there scam of a website! Reading through all the reviews I can completely relate with all the negative reviews. As for any of the positive reviews it wouldn't surprise me if there employees from the company are writing them to make them sound a bit better. Do not belive any of the positive reviews on here as my experience personally has been a very negative one in relation to all the other negative reviews. In comparison alot more negative reviews on this company than positive says it all! Bally,monopoly,double bubble,rainbow riches and jackpot joy are all owned by bally casino and they are all con artists who do not give anyone a fair chance steer clear!!

3 July 2024
Unprompted review
Rated 4 out of 5 stars

I've used a lot of sites over the years…

I've used a lot of sites over the years that I skip on and off. I hadn't won in a while on monopoly and thought I'd give it a try after not depositing in a while. I was down to my last 3 pounds and then hit the jackpot king and won the royal pot which was around 1.700 pounds I was absolutely over the moon. I went on another game after my win and won around 150 on that then another 100 odd on another game. So these wins do happen. It's all about luck and if you go on the game that's a winning game. Lots of people will win and others won't. There's lots of times I've spent money and won nothing back and that's on all these sites. So yeah I walked away with around 2 grand. So it does happen 😁

2 July 2024
Unprompted review
Rated 1 out of 5 stars

Poor Service

The service they provide has changed, very little loyalty for customers and is very poor. They need to improve but do not appear to listen to customers.

29 June 2024
Unprompted review
Rated 1 out of 5 stars

Couldn’t give a zero star

Couldn’t give a zero star
Empty promises of bonuses
My £50 worth disappeared when I was asleep with proof given by Fitbit
Customer services gave wrong information and were useless
DO NOT USE!!!

17 June 2024
Unprompted review

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