MONOPOLY Casino Reviews 671

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with payments, including difficulties withdrawing winnings, accounts being closed after wins, and uncredited deposits. Reviewers frequently express dissatisfaction, citing low return to player (RTP) rates and a lack of bonus games or substantial wins, leading to continuous deposits without returns. The pricing structure is also a major concern, with many feeling that the site is designed to take money without offering fair chances of winning. Customer service receives widespread criticism for being unhelpful, unresponsive, and difficult to reach, often leaving users without assistance for critical issues. Conversely, some people were satisfied with the product, reporting successful withdrawals and even significant wins, with payouts processed quickly.

What people talk about most

Payment

Customers consistently note negative experiences with payment, particularly regarding withdrawals. Many... See more

Website

Reviewers highlight significant dissatisfaction with the website, with many expressing concerns about its... See more

Price

Users describe negative interactions with price, with many reviewers advising others not to waste their money... See more

Product

Customers had ambiguous experiences with the product, with some reviewers expressing dissatisfaction with the... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing issues such as endless requests... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Dont play this casino at night and especially on weekends. It wont tease as much, it wont win as much, and you will spin potentially thousands of spins for fk all.

Rated 1 out of 5 stars

Unscrupulous online provider, they only want you to use the sire for entertainment, god forbid you be in profit as they will come up with a ridiculous excuse to close your account! All these gambling... See more

Rated 1 out of 5 stars

Absolute shocking disgusting corrupt thiefs Explain how you take over £150 in wagering with 0.bonus????? The exact same games that you continues take on! You are disgusting. Biggest thieving cons... See more


Company details

  1. Money & Insurance

Information provided by various external sources

The home of MONOPOLY Casino & Slot games. Play the best themed and classic titles – available on desktop and mobile. No download. 100% secure (T&Cs Apply)


Contact info

1.6

Bad

TrustScore 1.5 out of 5

671 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible customer service,and I'm not…

Terrible customer service,and I'm not even going into how much they rob decent folk wanting a little fun.
40 bonus features 36 paid zero.the 4 paid max 40x.
£1 spins
I counted on my game history.over 16 months 21000 spins,20014 no win spins.
I complained and asked to see information on independent auditing,was told the wont show any customer.there is your proof rite there folks.
Also all games are hosted by the game provider not the casino.
Online casino pays gaming commission for having it.
Gaming providers get paid from online casino.and sites like this,WE pay all off them.🤦‍♂️

26 May 2025
Unprompted review
Rated 1 out of 5 stars

WARNING!!!!!!

WARNING!!!!!!! Do not play this site !!!!

They take your money and keep it if u don’t win soon as u win a substantial amount they make an excuse not to pay !!

Apparently because I closed an account within virgin games and they are to do with them they won’t pay me my £5000 pound I won from £300 yet its only in the small print probably that I’m sure we don’t all read if it’s even there this site is the worst look at the reviews all bad experiences honestly ur better off going outside and setting fire to your money then putting money on with these guys do not play unless u just wanna throw your money away

12 May 2025
Unprompted review
Rated 1 out of 5 stars

in the last 2 days I have put close to…

in the last 2 days I have put close to £500 on my monopoly casino account and have only done £1 per spin on Big Bass Bonanza.

It took my money never giving me a win, the entire amount I have put in is £495, out of that I got a scatter 3 times, each one paid out under £40 . thats the main point in big bass is to get the scatters to win the bonus games, I would LOVE to know how this is in any way fair, its not, I expect to loose obviously but at the same time i also expect to win, or have a chance at winning, i counted at one point i had 73 dead spins in a row, no wins, not even 20p. worse part about it is they say its all luck etc etc, its a scam, plain and simple,
they take advantage of people like me, im a gambler, i have a problem with it, i have tried blocking myself but they inundate u with emails and adverts are everywhere i go online due to their cookie settings, i cant escape these gaming sites. One thing I can and will do Is GamStop. complete blanket block myself from gambling coz these sites are all the same, horrid scamming nasty nasty people. the owners of these sites are vile. its all 1 big con to take ur money. well im done with this, Kiss my peach monopoly casino, to date my net deposits are over £7,000 . They will never get another penny from me after what has happened the last 2 days, no luck, just a horrid scam company. AVOID THEM ALL PEOPLE, AVOID THEM ALL, KEEP UR MONEY AND BUY YOURSELF SOMETHING NICE INSTEAD OF THESE SITES.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Why didn't I look at the reviews on…

Why didn't I look at the reviews on here. This is a untrustworthy site. Thousands. And still yet to see a feature anywhere

I wish I read the reviews before playing. As it is a scam site. This. One. Bigtime.

Do not play here. Attall

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Awful site to use

Awful site to use. I deposited around £500 and was rewarded with 20p.

I was given a bonus on dynamite fishing and earned 00.00p.

Multiple times I have had lagging and technical problems and they just take take take. The worst site I have ever used!!!! Do not use them!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Scammers scammers scammers.

Scammers scammers scammers.. state they give you a promotion but don’t even award the win! Never win nothing back from them. I know my limits and I’ve not bet more than I could afford, this is just a genuine review! I put in a little from disposable income here and there never get anything back. Played free parking picks and they won’t even pay what they awarded! Won £15.40 on free game but awarded £2.03.. it’s not much but from every player that’s going to add up!

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful! Easy to sign up, easy to deposit and play with both cash and the so called free spins. Made a withdrawal with a huge profit of £11 and when I went back to deposit and play again I find that they have closed the account!! According to ‘24/7 chat support’ they may or may not release the funds back to me if I send them dated selfies showing driving licence, outside view of my place of residence and utility bills!! Oh well, it has taught me a lesson and I suppose I should be thankful that they have only stolen my deposit of £20 and the £11 profit from me.

29 April 2025
Unprompted review
Rated 1 out of 5 stars

scam site

scam site, with slot machines you can clearly see the machine slowing down to prevent you from getting the bonus, it never wins, with football bets by placing the worst matches there are, with thousands of teams that exist... avoid a site where they only steal your money, the ones you stole from me you and your entire generation have to eat them in medicine!!!

18 April 2025
Unprompted review
Rated 4 out of 5 stars

What was once good is going worse

Many times a £10 deposit can be be doubled into £20 or so on with higher deposits. But if not taken at certain point, the game/website will just then give a small tiny wins every fewer spins which then lead to taking your profit and the deposit too. Many promotions on saying spend £30 or more to get free spins or box bonanza are rarely rewarding you so its better to play games you enjoy or hit more bonuses on rather then playing game of the week or spending/wagering certain amount of money. Also my biggest dissapointment is the new free daily game as i feel like there seems to be less to win and the rewards seem to have been cut down which then means smaller free money possible withdrawals from the daily games. And msot of all tge final day/monthly additional game where you oick from 3 evelopes is awful as most envelopes are crosses or reward you with small amount of cash/free spins. The previous original game where you have a grid and pick your own places to flip to see if you have won spins or cash reward was alot more better. Some people may disagree but I've played on this website for over 2 years and mostly on the same game and the update on tye free daily game personally did not make the website more interesting as it seems like they now want to pay out less cash and free spins and want more deposits. And finally sometimes depositing may be required more than once to hit a bonus on a game but that could be 1st spin into 2nd deposit but it just wants you to deposit more. Overall good website for new sign ups as get plenty rewards and offers but for longer time users you slowly get less rewards in the promotions.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

They improved

Cant complain they give you your birth date as a bonus for your birthday (1986 is mine so got £19.86), i had to deposit £10 but withdrew £29.50!

It was in my bank within 20 mins

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Stay away !

Permanently closed my account and all of them that are with the Bally casino company for no reason at all and no explanation given by the customer support team

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. If I could scam you back myselfs I would. Scums of the earth. I played for 8 years here never won once. Not once. Yet I win elsewhere playing the same game just different company. Rats.

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Always recommend this site as a great…

Always recommend this site as a great site with fair gaming. We are 2 days into this month I am £350 down I have not had a single win that matches my initial deposit. I get sometimes you win and sometimes you lose but this site is definitely scamming.... 6 months I had 1 month I was up this month I am silly down.

2 March 2025
Unprompted review

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