Monito Reviews 

60
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Generally monito.com gives a good overview of money transfer alternatives. But it´s quite disturbing that introduction offers (often first transfer only) are recommended as best offer with no co... See more

Company replied

Rated 4 out of 5 stars

Was very impressed with Laurent's response to my request for an opinion on Skrill's credentials as they were not responding to my service queries over the festive season. He set my mind at rest and... See more

Rated 1 out of 5 stars

For a money transfer to the US Monito suggested Azimo to me. Azimo turned out to be a big mistake and I regret very much to ever have come across that company. Forget the "great exchange rate" s... See more

Company replied

Rated 4 out of 5 stars

**UPDATED** This was originally a long criticism about a specific article about Capitec International Transfers. The suggestions on the article lead me to several dead-ends. Feeling like their mi... See more

Company details

  1. Price Comparison Site

Written by the company

On Monito.com, you can compare and review money transfer services and get access to exclusive deals. Compare and save money now.


Contact info

3.4

Average

TrustScore 3.5 out of 5

60 reviews

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No recent history of asking for reviews

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3.4

All reviews

(60)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helped me make sending payments easier/cheaper

Had a great experience using Monito for my business. In an attempt to find an easier, cheaper way to send payment to another country, Monito gave me some options. I chose one, used it, loved it, and will be using it in the future since it solved all of the issues we were having!

16 December 2024
Unprompted review
Rated 3 out of 5 stars

To now how to make money online & more

To make me to improve my self to make money online

8 February 2024
Unprompted review
Monito logo

Reply from Monito

Hello Absalom,

Thanks for your positive review!

We want to clarify that we're not in the business of helping our readers make money per se (since we're not a financial services provider), but we do provide tools and content to help people save money. We're thrilled that you found our website useful for this!

Please let us know if there's anything we can do to improve further.

Regards,
Team Monito

Rated 4 out of 5 stars

Generally monito.com gives a good…

Generally monito.com gives a good overview of money transfer alternatives. But it´s quite disturbing that introduction offers (often first transfer only) are recommended as best offer with no comments, compared to standard priced offers. It leaves many users disappointed and confused.

Comments per 07/09/2023:
monito.com has commented on this issue, and seem to be working on the case. I´ll accept their proposal to discuss the details with their development team. Thanks to monito.com for quick response, new updates will follow.

Comments per 16/09/2023:
Very good meeting with monito co-founder yesterday, where monito demonstrated ongoing efforts to improve transparency. I´m confident that this will mitigate my initial concerns. Thanks again for great follow up!

4 September 2023
Unprompted review
Monito logo

Reply from Monito

Dear Knut,

Thank you for sharing your feedback.

We're sorry you were disappointed, and we fully acknowledge that it would be useful to be able to turn off promotions. We're aware of the inconvenience that this can sometimes cause, and so we're currently working on new ways to let you better control this aspect of Monito's search.

In the meantime, we'd like to clarify that our comparison results do include both the promotional pricing and the standard pricing — you can find this information in the amount received (where the standard pricing is indicated with a strikethrough) and in the blue tooltip that appears on providers with promotional pricing. You can click on this tooltip to find out more about the promotion in question.

We'd love to hear more from you about whether you think the new features we're designing (mentioned above) would improve the situation! Please consider contacting design@monito.com to get in touch with one of our experts for a user-testing session.

Kind regards,

Your Monito Team

Rated 5 out of 5 stars

Straight forward and excellent

Straight forward and excellent, easy to read comparisons.
What you see is what you get!
The updates per email are clear and concise too.
Questions are answered helpfully and in a friendly manner. Definitely would recommend and have used more than once now!

27 June 2023
Unprompted review
Monito logo

Reply from Monito

Thank you for your great review, we're delighted you're finding our comparisons and email alerts so helpful. Stay tuned on our website, there are lots more exciting features still to come!

All the best,

Byron from Monito

Rated 5 out of 5 stars

so useful and informative

so useful and informative. Love the graphs on the emails

4 April 2023
Unprompted review
Monito logo

Reply from Monito

Dear Claudia, we're glad you've been finding our email alerts so useful. Thanks a lot for your five stars!

Best wishes,

Byron from Monito

Rated 5 out of 5 stars

Highly recommend Monito!

Monito’s recommendations have always served me so well. Saved loads of money and even opened a new bank account with Chase after watching one of their videos. Thanks!

21 January 2023
Unprompted review
Rated 5 out of 5 stars

Save money on remittances with Monito

Every time I used Monito, it oriented me to the best and cheapest remittances company. I actually saved a lot of money by avoiding the famous remittances websites and choosing some I didn't know yet that offered better services. Monito gave me confidence in trusting these less-known companies and I never had a bad experience.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Monito saved me so much money!

If it wasn't for Monito I'd still be sending money with my main bank and losing out on bad FX rates! Monito showed me that there was a cheaper way (Remitly) and literally saved me hundreds in transfer fees.

Now I always recommend people check Mointo before sending money.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

I have used Monito for many years to…

I have used Monito for many years to find the best exchange rate to transfer money. Monito has ALWAYS been the best one stop shop to do my exchanges. The one improvement would be to have a real time alert to either mobile number or email of a spesific rate e.g.I was waiting for 1.13 and regularly checked till a company hit that rate

22 February 2023
Unprompted review
Rated 1 out of 5 stars

Biased towards Wise

Although they do good job in summarizing the information and making it easy to read, I was disappointed with lack of details on some instances that makes you think one company is better than other. For example: the comparisons on the website is seems biased for Wise saying that "Wise is consistently one of the best-priced providers" when the competitor is better and through generic statement for the competitor that sends you wondering "What! should I do my own research to get accurate information, then why am I reading this review". In other words, just read between the lines to know that Wise is not good in (specifically talking about exchange rates and fees of money transfers).

I have not done in depth research for different currencies, but from quick one, it also seems they hide or not list better rate offers when on "Compare international money transfers".

Advice: Read carefully when comparing and use other websites to confirm details.

24 February 2023
Unprompted review
Monito logo

Reply from Monito

Good day,

Thank you for bringing this issue to our attention. We apologize for the delay in getting back to you and for the disappointment you experienced with our website.

Our team is constantly working to provide accurate and unbiased information to help customers make informed decisions, and we regret if you found our comparisons lacking in detail or biased towards Wise. Could you please provide us with the precise page or pages on which you found the above information? We'd love to look into it.

We apologize once again and thank you for your feedback: it helps us to deliver a better experience to all our users.

Rated 4 out of 5 stars

Struggled with Capitec

**UPDATED**

This was originally a long criticism about a specific article about Capitec International Transfers. The suggestions on the article lead me to several dead-ends. Feeling like their misinformation lead me to wasting a lot of time and effort, I emailed Monito’s support (support at Monito dot com) explaining the flaws in their article - only to be ignored. About two months later I wrote this review - which I’m now deleting and re-writing. The CEO of Monito responded to my review promptly, deeply apologising and offering his help to get my money transferred. It seems their principle email account is ‘info’ at monito dot com. What I appreciated the most is he actually updated the article. I’m happy to know that other poor Capitec customers now have much better advice to follow.

The biggest lesson out of everything is don’t get a Capitec account.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Monito - One stop for my exchange rates and money transfer services

I have been a user of Monito for years now and I recently had a bad experience with one of the vendors referred through Monito. When I took this to them, François from Monito was so adept in handling this with the vendor and got is sorted within a day. I'm happy to see a company holding to their grounds and adding to their credibility through their service. Highly recommend Monito and their services for their product, trustworthiness and customer service.

7 February 2023
Unprompted review

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