MoneyLion Reviews 

28,117
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 403 reviews, reviewers had a great experience with this company. Customers truly appreciate the user-friendly application, noting that the mobile platform is very easy to navigate and consistently provides quick financial assistance when needed. Many consumers also find the cash advance options and credit building tools extremely helpful for managing unexpected expenses and improving their overall financial stability. However, some people mentioned experiencing frustrating issues with inconsistent repayment amounts, unexpected account charges, and unhelpful customer support responses during their time using the service. A few reviewers also expressed deep dissatisfaction regarding difficulties in resolving unauthorized transaction claims and getting direct deposit verifications processed correctly through the system.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, highlighting both convenient funding and significant... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Many people... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary widely. While many reviewers... See more

Application

Customers had positive experiences with application, highlighting that it is a quick, easy-to-use tool... See more

User experience

People report positive experiences with user experience, highlighting how quick, convenient, and easy it is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Moneylion offers many different ways to accure cash wether it be borrowing earning or investing., even through referrals. However those of us that don't have direct deposit only get 5$ and 50$ for tho... See more

Company replied

Rated 4 out of 5 stars

My experience with MoneyLion so far has been good. The only complaint I have is I have more than one account and this other account I use I can't link it up to MoneyLion. The banking institutions Mone... See more

Company replied

Rated 4 out of 5 stars

This is my second review of MoneyLion, and unfortunately, I am removing a star. After repaying the loan, a $3.00 remainder suddenly showed up on my account, even though they are the ones who withdrew... See more

Company replied

Rated 5 out of 5 stars

MoneyLion is legit, the application is very user friendly. Customer support agents; are usually. very knowledgeable and kind. Also There are an array of tools, and resources:To utilize everything... See more

Company replied


Company details

  1. Financial Institution
  2. Bank
  3. Financial Consultant

Written by the company

MoneyLion provides personal loans and other financial products that are personalized for every customer's unique financial situation. We believe that data and transparency allow our customers to be better borrowers and improve their financial health. That’s why we empower all of our customers with tools like free credit monitoring and bank alerts to track their spending.


Contact info

3.8

Great

TrustScore 4 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(28,117)

408 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect. No issues what so ever

30 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Huge thanks for the sweet words! Hearing this kind of feedback totally makes our day. We’re lucky to have you as a member of our crew! 🙌🤩🔥

Rated 5 out of 5 stars

Excellent service and terms

Excellent service and terms. Thank you Money Lion

26 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Paul for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!💗🤝💰

Rated 5 out of 5 stars

I love and trust this site

29 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Jessica for the shoutout! We bust our chops to hit the mark, and it’s awesome to know we nailed it for you💪🎉💗

Rated 5 out of 5 stars

I really like all the features and…

I really like all the features and benefits that come with Money Lion. I like the ease of use and the app is very easy to navigate. Of course easy funding is nice also. They do charge extra for instant access to funds.

29 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Lisa for the epic review! Let’s keep grinding so you can keep playing hard and living large!🤑🤝🥳

Rated 5 out of 5 stars

Let Money Lion help you like they helped me.

Money Lion has helped me more than once. They care about you and are there to make finances easier for you. You need financial help in a hurry try Money Lion.

28 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Big shoutout for hitting us with that five-star love and awesome review! You’re the real MVP of MoneyLion😇🎉

Rated 4 out of 5 stars

This company pretty good

This company pretty good . No complaints yet. Hopefully not in the future.

26 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for dropping the review! We’re stoked about your feedback and are aiming for those five stars🤩🎉

Rated 1 out of 5 stars

I contacted them regarding a issue of…

I contacted them regarding a issue of not being able to sign on , They took a long time to respond, so I wouldn't recommend doing business with them " ..If you care about your customers , you respond in a timely manner , Thats how you do business 👏 👍 " ...

25 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Susan for sharing your feedback. We'd love to hear more about your thoughts. If you'd like to reach out to us, just fill out this form: https://mlion.info/customerhelp, and we’ll get in touch!

Rated 5 out of 5 stars

I've been using them for a year now

I've been using them for a year now. They have been so great and very user friendly. Customer support are really good to if you ever need help. I definitely highly recommend especially if your trying to build your credit or rebuild it

24 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Jarred for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!🎉🌟🤑

Rated 3 out of 5 stars

Link to app advances

Couldn’t figure out how to get a cash advance through the actual app but great link

23 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We apologize for the experience you've had and want to see how we can assist. We will reach out to you directly via email to help resolve your concern. We look forward to working with you!

Rated 4 out of 5 stars

All the different ways to earn a few…

All the different ways to earn a few bucks are cool. I don't like that I have to download the games or that surveys take more time than it claims and will time you out with very little survey left and give you 3 points for a survey that paid out 80 points or more

22 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Kevin for the feedback! We’re striving for those five stars and look forward to reaching that goal with you!💪🎉

Rated 5 out of 5 stars

So far so good

So far so good. It has helped me when I needed help.

22 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Hearing that we nailed five-star service totally makes our day! Thanks for dropping the review and boosting our mood!❤️‍🔥🤗

Rated 1 out of 5 stars

THEY KEPT TAKING MONEY AFTER I REVOKED…

THEY ARE KEEPING MONEY ILLEGALLY THEY KEPT TAKING MONEY AFTER I REVOKED MY AUTHORIZATION AND THEIR EXCUSE IS THAT JUST BECAUSE I REVOKED MY AUTHORIZATION AFTER THEY STARTED CLEANING OUT MY BANK ACCOUNT MORE THAN 4 TIMES IS THAT THEY ARE ENTITLED TO KEEP THE MONEY AND NOT RETURN IT EVEN THOUGH LEGALLY THEY HAVE TO RETURN IT THEY HAVE REPEATEDLY IGNORED MY REQUEST FOR REFUND AND THEY ARE ALSO BEING SUED LIKE OTHER CASH ADVANCE APPS FOR THEIR ILLEGAL PRACTICES THEIR CUSTOMER SERVICE ADVOCATE SAID HE CLOSED THE COMPLAINT BECAUSE HE SAID IT IS RESOLVED WELL IT'S NOT BECAUSE THEY ARE NOT GIVING ME THE MONEY BACK KNOWING LEGALLY THEY CAN'T KEEP IT

20 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Sorry to hear this was your experience. We've reached out to you via email so we can look into this and help make things right. Thanks for giving us the chance to follow up!

Rated 4 out of 5 stars

Moneylion has a lot to offer but figuratively read the fine print too...

Moneylion offers many different ways to accure cash wether it be borrowing earning or investing., even through referrals. However those of us that don't have direct deposit only get 5$ and 50$ for those who do which isn't really fair to those who have businesses or are self employed. The milestones are extremely hard to reach because they are timed especially the last ones which are worth most money. But the platform itself also teaches u budgeting and had a community of peers you can post through etc.

21 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Priscilla for the feedback! We’re striving for those five stars and look forward to reaching that goal with you!🎯😍

Rated 5 out of 5 stars

Help to build your credit while saving…

Help to build your credit while saving for a rainy day.

20 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We are blown away by your kind words, and we really appreciate the time you took to write such a detailed review! We're very grateful for customers like you, and hope you stick with us for years to come!🎉🫶😎

Rated 1 out of 5 stars

Never actually lend anything trash

11 November 2025
Unprompted review
MoneyLion logo

Reply from MoneyLion

We're so sorry that your recent experience with us fell short of expectations. If you'd like to discuss this further, please complete the form at https://mlion.info/customerhelp, and a member of our Advocacy Team will contact you.

Rated 5 out of 5 stars

I have been with Money lion over a year…

I have been with Money lion over a year and it helps me thru tough times and I dont feel alone because I have the community and the chat. They are the best out there. Its easy to use the app and alot of optios to receive help with everyday finances and debt.

19 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks for being the heart and soul of our crew!🎉🤩💰

Rated 1 out of 5 stars

Customer service can't comprehend English

Customer service people obviously don't speak English. I.e. when asked "Why are you sending a new card?". Response was"you card #### is active and useable". Apparently the English as a second language class was insufficient. Today was not the first time. Several calls have been made and all of them barely comprehend English

18 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We are sorry to hear about your recent experience, and we would like to see how we can better assist. Please complete this form:(Kustomer Link), and a member of our Advocacy Team will contact you.

Rated 4 out of 5 stars

I love MoneyLion

My experience with MoneyLion has been positive. While their website heavily promotes additional services, which is common in this industry, their core offerings are competitively priced and reliable. Overall, I find them to be an excellent, accessible, and affordable option for short-term, small-dollar loans.

16 June 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Richard for spreading the MoneyLion vibes! We’re pumped to have awesome members like you on board!🚀🙌🌟

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