Monex Deposit Company Reviews 3,946

They remembered our purchases previously.

Good explanation and understanding customers need.

excellent informative rep.
Explanations sometimes too detailed for me as a
new investor, but better too much than too little.
When I asked him to boil it down for me to help with
my decision, he was very helpful and I was able to
decide what I think was the right choice for me.

Responsive, efficient, and respectful, but the reason I keep coming back is because Monex beats every companies prices from large to small mom and pop coin shops.

I wrote a review of my experience with monex
and gave a 3 star rating and have since been contacted by my agent Lee. He answered all my questions and I am happy to re-evaluate my rating to 5 stars.

Great service, great prices

Well..... Once I went through the initial learning curve in getting my account set up and funding it ect, its pretty straight forward.

The wait time from when I mailed my shipment (I was selling to you) to when the funds were wired to me was really disappointing. Took like 3 weeks? Can't remember now.

So the initial selling to you set up was some what frustrating.

The second sell to you shipment was what I expected. USPS plus the MONEX intake seems to be the bottle neck in the selling process. But I knew that was what was going to happen so it is what it is. Not sure how you could make it any faster.

The recent purchases went smoothly, so looking good there.

Over all I would recommend MONEX to anyone looking to buy or sell PM.

My Rep RJ and the staff were usually available to take my calls. I appreciated that.

That's all folks

Paul Balaeff is knowledgeable, informative, and caring. He's done a great job building a trusting relationship over the past many years.

Very helpful service and very professional people

We are very grateful to have been able to acquire a first class product at the best available price.

Customer service was great and they have the best prices around.

Arthur Levine provided outstanding advice and implemented my sale flawlessly.

Arthur Levine; very helpful, he was able to provide sound information that allowed us to make a decision to purchase what worked for us. Very thank for Monex Company & Arthur Levine, will visit Monex again.

Dealt with Monex for years. They always operate with character and integrity and are timely with shipments.

It is the best company for the price and service .

My representative( Ben Barth) is the best. He has helped educate me about the precious metals market. In turn, that knowledge has helped me make wise decisions with my investments. Transactions are fast and easy. I started my precious metals investing with another company that were no help to me. It cost me! Monex is Great.

Good easy process. Very clear.

Security Advisor Tony Arce is a true professional! He understands the value in owning physical gold (Gold Canadian Maple Leaf Coins). He explained why this is a better option than physical gold Exchange Traded Funds (ETFs). He has assisted us with the purchase of gold coins for our account and three other accounts.