Monday Merch Reviews 390

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often look even better in person than in photos. Many highlight the exceptional service, with staff being described as helpful, proactive, and efficient in guiding them through the process from design to delivery. The delivery service is frequently commended for its speed and reliability, even with tight deadlines and international shipments. However, some customers also mentioned minor issues, such as challenges with delivery planning towards the end of the process. A few people were dissatisfied with the quality of embroidery on logos, finding the stitching uneven and not meeting their expectations for a clean finish.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products like tote... See more

Service

People report positive experiences with service, highlighting its fantastic nature from order placement to... See more

Staff

Consumers consistently find the staff to be highly professional, responsive, and supportive. Many reviewers... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more

Company replied

Rated 5 out of 5 stars

Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more

Company replied

Rated 5 out of 5 stars

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Promotional Item Store
  5. Storage Facility

About Monday Merch

Written by the company

All-In-One Merch Partner

Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more

Merch Packs

Create beautiful packs for employees, customers, and relations. Learn more

Merch Platform

Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more

Who we help

We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.

Get Started

Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this team. They handled both our event banners and custom North Face polos with excellent quality and attention to detail. Communication was clear and everything was delivered on time. Highly recommend!

18 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Miguel,
Thanks so much for your kind words! We loved working on your event banners and custom North Face polos, and we’re happy to hear everything turned out just the way you hoped. Really appreciate the recommendation!

Rated 5 out of 5 stars

Great customer service

Great customer service! From start to finish everything went very smoothly.

12 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Ceri,
Thank you so much for your wonderful review! We're delighted to hear that everything went smoothly from start to finish. We appreciate your support!

Rated 5 out of 5 stars

Great job

Great job! Really happy with it!

11 November 2025
Monday Merch logo

Reply from Monday Merch

Hello,
Thank you for your wonderful feedback! We're delighted that you’re really happy with the outcome.

Rated 5 out of 5 stars

10/10 would recommend

We had a big order for company-themed mugs and glasses that were supposed to be shipped to three locations within Germany and the Netherlands. All throughout the process, from designing the products to shipping them to us, Monday Merch were super supportive and did a fantastic job getting our order done. We're very happy with the service and would recommend it to anyone looking for high-quality customisable merch. :)

11 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Isabell,
Thank you for your fantastic feedback! We're so happy to hear that you felt supported throughout the whole process and that everything went well starting from design to delivery. We really appreciate the recommendation!

Rated 5 out of 5 stars

Thank you for your great service and…

Thank you for your great service and kind and attentive approach, girls, Yael, Mirela, Mikhaela and all the team!

7 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Darya,

Thank you for your wonderful review! We’re thrilled to hear you enjoyed your experience with the team. Your appreciation means a lot to us. We look forward to welcoming you again soon!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Company merch: Samsonite bags with logo

I’m very happy with the easy-going, quick, and friendly communication with the Monday Merch team. And the bags — absolutely amazing! Great quality and super stylish.

Thank you so much! I highly recommend working with Monday Merch. :)

6 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Patricija,

We truly appreciate your wonderful feedback! It’s great to hear that our communication and products met your expectations. Thank you for recommending Monday Merch. We look forward to working with you again!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Very positive experience

Everything went well, we are very satisfied with the products, the process and especially the support.

4 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Olga,

We’re so happy to hear everything went smoothly and that you’re pleased with both the products and our support! Thank you for trusting us. We look forward to working together again!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Thank you, perfect experience

quick, fast, straightforward!

30 October 2025
Monday Merch logo

Reply from Monday Merch

Hello Orcun,
Thank you so much for your positive review! We're thrilled to hear you had a perfect experience and found everything quick and straightforward.
We look forward to support you again in the future!

Rated 4 out of 5 stars

Fantastic corporate merchandise options…

Fantastic corporate merchandise options from this company. Communication was great along with other ideas suggested. Will definitely use again!

17 October 2025
Unprompted review
Monday Merch logo

Reply from Monday Merch

Hi,
We really appreciate your wonderful feedback! We're glad our ideas and products hit the mark for your corporate needs. Thanks for choosing us — we can’t wait to work with you again soon!

Rated 5 out of 5 stars

Very helpful and super quick

Very helpful and super quick. Would recommend!

27 October 2025
Monday Merch logo

Reply from Monday Merch

Hi Sandra, Thank you for the great feedback! We’re delighted you were pleased with our service and speed. Your recommendation means a lot to us! We look forward to working with you again in the future!

Rated 5 out of 5 stars

best back office service

super great and quick back office service can onlyrecomend monday merch

20 October 2025
Monday Merch logo

Reply from Monday Merch

Dear Joachim,
Thank you so much for your kind words! We’re glad to hear you were happy with our back office service and the quick support. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Outstanding service and lightning-fast turnaround!

Working with Monday Merch was an absolute pleasure. Their team was efficient, responsive, and incredibly accommodating even with our more specific and custom requests. Communication was clear and consistent throughout the entire process, and every detail was handled with care. We were especially impressed by their quick turnaround time and how smoothly everything came together from start to finish. The quality of the products and the level of service exceeded our expectations. Highly recommend Monday Merch for anyone looking for a reliable, professional, and customer-focused partner!

1 October 2025
Monday Merch logo

Reply from Monday Merch

Hi Ierusha,

Thank you so much for your incredible feedback! We’re thrilled to hear that you enjoyed working with our team and appreciated our communication, flexibility, and attention to detail. It was a pleasure bringing your custom requests to life, and we’re so happy the final results exceeded your expectations. We truly appreciate your recommendation and look forward to supporting you with your future projects.

Rated 5 out of 5 stars

Monday Merch has never let us down

Monday Merch is amazing. They have high quality products and the most important thing for me, their support team is amazing. Claire has been such a great contact person, very reliable, quick and friendly. We regularly order swag from them!

16 October 2025
Unprompted review
Monday Merch logo

Reply from Monday Merch

Dear Viviana,
Thank you so much for your continued trust and kind words! We’re thrilled to hear you value both our product quality and support team. It’s always a pleasure working with you!

Rated 5 out of 5 stars

Great Quality Giveaways

I love the speakers and the stickers I ordered. The quality of the products exceeded my expectations. I'm very happy with the service and huge variety of products.

15 October 2025
Monday Merch logo

Reply from Monday Merch

Hi Ximena,
Thank you for your positive feedback. We’re so happy you love your speakers and stickers! Knowing that our products and service went above your expectations means a lot to us. Thanks for noticing our variety — we can’t wait to serve you again!

Rated 5 out of 5 stars

Happy

Happy! Easy and professional service

6 October 2025
Monday Merch logo

Reply from Monday Merch

Hi Sara, Thank you so much for your positive feedback! We’re happy to hear that you liked our service and found it easy to work with us. We look forward to supporting you again in the future!

Rated 5 out of 5 stars
Monday Merch logo

Reply from Monday Merch

Hi Matteo, Thank you so much for your positive feedback! We’re happy to hear everything was great as always, it's a pleasure working with you!

Rated 5 out of 5 stars

Great Service

The team was easy to work and communicate with from t
Start to finish. They helped identify merch that patrolled what we had for our stateside employees and then was able to easily send this to each of our EI employees, kept tracking and followed up to ensure everyone received everything.

6 October 2025
Monday Merch logo

Reply from Monday Merch

Hi Jacob,

Thank you so much for your positive review!
We're glad to hear that the process was smooth from start to finish. It was a pleasure working with your team to identify the right merchandise and ensure everything reached your stateside and EI employees without a hitch.

We really appreciate your trust in us and look forward to supporting you again in the future!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Quality and personalized service

Very easy, high quality and personalized service. It's great to have real people answering queries, and not AI :)
Prices are sometimes a bit high but it's acceptable seen the service they provide.

6 October 2025
Monday Merch logo

Reply from Monday Merch

Hi Silvia,

Thank you so much for your kind words! 😊 We're thrilled to hear you appreciated the ease, quality, and personalized touch of our service — and yes, our real humans love helping out just as much as you enjoy chatting with them!

We also appreciate your honest feedback about pricing. We always aim to balance quality with value, and it's great to know the service feels worth it to you.

Thanks again for taking the time to share your experience — we hope to serve you again soon!

Best regards,
Monday Merch Team

Rated 5 out of 5 stars

Great service!

The product came out just as a hoped. But more important, the customer service was amazing throughout the process. Highly recommend.

1 October 2025
Monday Merch logo

Reply from Monday Merch

Hi Ditmer,

Thank you so much for your kind words! We're thrilled to hear the product met your expectations and that our customer service made a positive impression. It truly means a lot to us.

Your recommendation is greatly appreciated, and we hope to serve you again in the future!

Rated 5 out of 5 stars

Great all around!

Great all around!
From the communication, to the items quality, turnaround time, delivery, it was a great collaboration all around!
Emplifi is 100% satisfied with Monday Merch and we will definitely be happy to collaborate again for future projects.

18 September 2025
Unprompted review
Monday Merch logo

Reply from Monday Merch

Hi Matthieu,

Thank you so much for the amazing feedback! We’re thrilled to hear that everything—from communication to delivery—met your expectations. It was truly a pleasure collaborating with the Emplifi team, and we’re so glad you’re 100% satisfied with your experience. We’re definitely looking forward to working together again on future projects!

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