Monday Merch Reviews 390

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often look even better in person than in photos. Many highlight the exceptional service, with staff being described as helpful, proactive, and efficient in guiding them through the process from design to delivery. The delivery service is frequently commended for its speed and reliability, even with tight deadlines and international shipments. However, some customers also mentioned minor issues, such as challenges with delivery planning towards the end of the process. A few people were dissatisfied with the quality of embroidery on logos, finding the stitching uneven and not meeting their expectations for a clean finish.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products like tote... See more

Service

People report positive experiences with service, highlighting its fantastic nature from order placement to... See more

Staff

Consumers consistently find the staff to be highly professional, responsive, and supportive. Many reviewers... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more

Company replied

Rated 5 out of 5 stars

Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more

Company replied

Rated 5 out of 5 stars

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Promotional Item Store
  5. Storage Facility

About Monday Merch

Written by the company

All-In-One Merch Partner

Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more

Merch Packs

Create beautiful packs for employees, customers, and relations. Learn more

Merch Platform

Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more

Who we help

We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.

Get Started

Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and very personal service

Great and very personal service, and the items are of great quality!

9 December 2025
Monday Merch logo

Reply from Monday Merch

Hi Luna,
Thank you for your review. We are very happy you liked the product quality, as well as the service. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Happy Customer

Happy Customer - absolute lovely communication & products

4 December 2025
Monday Merch logo

Reply from Monday Merch

Hi Anne,

Thank you so much for your wonderful review!
We’re thrilled to hear you’re happy with our communication and products.

It was a pleasure working with you, and we’d be delighted to help you again anytime!

Rated 4 out of 5 stars

Great supplier for swags worldwide

Some parts like communication needs improvement but the rest is great. Large store with variety of items available, fast production and delivery possible in every part of the world

11 August 2025
Monday Merch logo

Reply from Monday Merch

Hi Andjela,

Thank you so much for your feedback! We’re glad to hear you enjoyed our product variety, production speed, and global delivery. We appreciate your note about communication. Your input helps us get better, and we look forward to continuing to support your swag needs worldwide.

Rated 5 out of 5 stars

Nice products and very helpful and…

Nice products and very helpful and responsive employees.

2 December 2025
Monday Merch logo

Reply from Monday Merch

Hi Anja,
Thank you for your wonderful feedback! We’re glad to hear you’re happy with the products and that our team was helpful and responsive. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars
Monday Merch logo

Reply from Monday Merch

Hi Carlijn,
Thank you so much for your lovely review! We’re thrilled to hear you’re super happy with everything and loving the products. We truly appreciate your support!

Rated 5 out of 5 stars

All products were fine

All products were fine. :)

2 December 2025
Monday Merch logo

Reply from Monday Merch

Hi Saskia,

Thank you for your positive review! We’re happy to hear that all the products met your expectations. If there’s anything else we can help you with, we’re always here for you!

Rated 5 out of 5 stars

Fantastic Assistance with Short Notice Order

These guys help me turn around a large order on short notice. And when we had a hiccup on one item, they corrected the issue and got the item delivered directly to my customer promptly.

2 December 2025
Monday Merch logo

Reply from Monday Merch

Hi Bryan,

Thank you so much for taking the time to share your experience!
We’re so glad we could help you timely and smoothly with your large order. We know how important it is to get things right and we’re happy we could quickly resolve the hiccup.
We truly appreciate your trust in us and look forward to supporting you again in the future!

Rated 5 out of 5 stars
Monday Merch logo

Reply from Monday Merch

Hi Sarah,

Thank you so much for your kind words! We’re delighted to know you consistently enjoy our service. Your continued trust means the world to us!

Rated 5 out of 5 stars

Speedy service!

Speedy service, excellent follow-up and amazing products. Would highly recommend!!

26 November 2025
Unprompted review
Monday Merch logo

Reply from Monday Merch

Hello,
Thank you for you positive review! We’re so glad to hear you enjoyed our service and products. Your recommendation means a lot to us!
We truly appreciate your support and look forward to serving you again.

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Smooth process of our merch product

The whole process from the beginning was really smooth. I asked different designs for different products and they did immediately!
After confirming the order someone else took over the communication about delivery, shipment, etc.
In every step, they were reachable and they've updated me all the time.

1 December 2025
Monday Merch logo

Reply from Monday Merch

Hi Ceyda,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the entire process—from design requests to delivery—felt smooth and seamless for you.

Our team works hard to stay responsive and keep our customers informed at every step, so it’s great to know you felt supported throughout.
We truly appreciate your trust in us and look forward to working with you again in the future!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Excellent quality and customer service

We've ordered branded bodywarmers. Really good quality! The Monday Merch team is very responsive, they provide great support throughout the journey. Would highly recommend.

28 November 2025
Monday Merch logo

Reply from Monday Merch

Hi,

Thank you for the fantastic feedback! We’re delighted that you loved the bodywarmers and our customer service. We truly appreciate your recommendation!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

Great products and service

Great products and service. Fast delivery. It was our 3d time ordering with Monday Merch

27 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Natalia,

Thank you so much for your continued trust! We’re delighted to hear you’re happy with our products, service, and fast delivery. We look forward to serving you again!

Kind regards,
Monday Merch Team

Rated 5 out of 5 stars

happy with the order

27 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Camilla,
Thank you so much for your positive review. We are glad that you liked our service. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Great service

Great comms, great service, great products.

26 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Niek,
Thank you so much! We’re thrilled to hear you enjoyed our communication, service, and products.

Rated 5 out of 5 stars

I’ll definitely turn to Monday Merch again

I worked with Hayden Anthony on Symfa’s X-mas Gift Boxes for our clients, and it was a great experience from start to finish.

He reached out quickly, set up a short intro call to understand my budget and requirements, and guided me through quoting and branding the boxes.

Hayden was always super quick to respond to my emails, and very flexible and understanding with options and price ranges. Highly recommend, and I’ll definitely turn to Monday Merch again!

24 November 2025
Unprompted review
Monday Merch logo

Reply from Monday Merch

Hi Veranika,
Thank you for the amazing review! We’re so glad to hear that everything—from our communication to the branding process—was a great experience for you. Hayden will be thrilled to hear your feedback. We truly appreciate the recommendation and can’t wait to work with you again!

Rated 5 out of 5 stars

Working with monday merch has been an…

Working with monday merch has been an excellent experience from start to finish. The production process was impressively quick, and every question we had was answered promptly and thoroughly. We always felt well-informed and up to date throughout the entire collaboration.
Highly recommended!

26 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Deborah,
Thank you so much for your wonderful feedback! We’re delighted to hear that the production process was smooth and that our team kept you well-informed throughout. It was a pleasure working with you, and we truly appreciate the recommendation!

Rated 5 out of 5 stars

Great Customerservice

The customer service was great and helped us at all times.

25 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Leonie,
Thank you for your feedback. We’re pleased to know our customer service team could assist you throughout the entire process.
We look forward to serving you again in the future.

Rated 4 out of 5 stars

Good service and friendly people.

Good service and friendly people.

24 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Floor,
Thank you for your review! We’re pleased to hear you received good service and found our staff friendly. We appreciate your support.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great garments and an all-round smooth experience. Highly recommend Monday Merch!

19 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Sacha,
Thank you for the great feedback!
We’re thrilled to hear that our service, products, and process all met your expectations. We truly appreciate the recommendation.

Rated 5 out of 5 stars

Great service & quick turnaround

Great service, very responsive team, quick turnaround, high quality products, all the process went very smoothly and the merch met our expectations

17 November 2025
Monday Merch logo

Reply from Monday Merch

Hi Beata,
Thank you so much for your amazing review!
We’re thrilled to hear that our team’s responsiveness, quick turnaround, and product quality all met your expectations. We’re glad the whole process went smoothly and truly appreciate your trust in us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look