Could not be happier with the bags. Ordered 50 dtg colour printed tote bags for band merchandise. Having done a lot of shopping around, Monarch Print were the cheapest, but also so helpful with all my... See more
Company replied
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See what reviewers are saying
Uploaded an image to be printed on a mug for my secret Santa gift but had left it very late and monarch print got it pro Ted and delivered within 24 hours at a super price (muc more competitive than o... See more
Company replied
I've used Monarch Print to source bears, mugs and bags for a number of years. My recent order was designed and despatched within a week. No hidden artwork or colour charges, helpful designers, and a g... See more
Company replied
Monarch Print were amazing! I needed 100 teddy with printed t-shirts in under a week. Not only did they deliver within the tight time frame, they came in at half the price of other companies and with... See more
Company details
Information provided by various external sources
Established UK supplier of printed soft toys, mugs and other promotional items.
Contact info
Armstrong Way, BS37 5NG, Yate, United Kingdom
- monarchprint.co.uk
4.9
Excellent
98 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with our customised dog…
Very happy with our customised dog teddies - thank you!
25 November 2020
Unprompted review
Reply from Monarch Print
Hi Charlotte, we are so happy to hear that you are happy with your order. Let us know if you need anything in the future.
Brilliant company to work with!
Brilliant company to work with. I had lots of interaction with their Sales team to get the exact bespoke items I required and they were so helpful and accommodating. Plus excellent pricing and very quick delivery.
23 November 2020
Unprompted review
Reply from Monarch Print
Hi Keltha, We are really glad to hear you are happy with your products. Please get in touch if you need anything in the future.
They were so Great to work with
They were so Great to work with. They replied quickly and we received our mugs quickly for Christmas presents. Would definitely recommend. The mugs are great quality and the print looks beautiful. We uploaded our own artwork and they sent us pictures of a completed mug to confirm that it was how we wanted it. Great Product and Great costumer service
20 November 2020
Unprompted review
Reply from Monarch Print
Hi, Really glad to hear you are happy with the mugs. We would love to work with you again so if you need anything please don't hesitate to get in touch.
Great service!
Great service!! Really helpful customer service and lovely end product at a very competitive price. Would highly recommend!
18 November 2020
Unprompted review
Reply from Monarch Print
Hi Caroline. Really glad you are happy with your products. Let us know if you need anything in the future
Amazing service!
16 November 2020
Unprompted review
Reply from Monarch Print
Hi Natasha, thanks for leaving us a great review. If you need anything further ion the future please let us know.
Good attitude - good quality
I found Monarch to be very professional, attentive and helpful and the final printed products look amazing!
12 November 2020
Unprompted review
Very easy to place my order
Very easy to place my order. Clear information on site & via email. Quick order turnaround with a lovely bear to send out as a small present to our Rare Disease Community during 2nd lockdown.
10 November 2020
Unprompted review
Excellent customer service
I needed a particular style of mug quickly and Monarch Print was totally responsive, helpful, and ushered me over to a solution without delay. They have terrific customer service, and I would readily turn to them again.
28 October 2020
Unprompted review
Reply from Monarch Print
Hi Renee
Thank you so much for the lovely review. We are really glad to hear you are happy with the mugs and look forward to working with you again in the future
Extremely professional company and very…
Extremely professional company and very quick delivery turnaround. We order 500 personalised teddy bears and are very pleased with them. Good quality. Look forward to doing business with you again.
17 September 2020
Unprompted review
Reply from Monarch Print
Hi Sarah,
Thank you so much for leaving such a lovely review. We are very glad to hear you are happy and look forward to working with you again in the future.
Mugs
As ever I found the service both quick and easy. They had no problem in doing a rush order for me.in fact I could have my.mugsome in less than 24 hrs.
Will be going back again
16 September 2020
Unprompted review
Reply from Monarch Print
Hi Lynn,
Really glad to hear you are happy. We look forward to working with you again in the future.
Stay Safe
Brilliant quality and delivered very…
Brilliant quality and delivered very quickly. Very helpful team too :)
9 September 2020
Unprompted review
Reply from Monarch Print
Hi Katie, Thanks for leaving us a 5* review. We are all so happy to hear you are please with both your experience and the products. If you need anything in the future please don't hesitate to get in contact.
Superb company.
Brilliant service with lovely products. We are delighted with our. teddies. We will definitely use this company again.
1 September 2020
Unprompted review
Reply from Monarch Print
Thank you for taking the time to leave a review.
We are glad to hear that you were happy with the service and your order.
If you need anything in the future then let us know.
Easy Ordering, Quick Delivery
Placed an online order and had a couple of queries which were instantly sorted out online with IM. Ordering system was easy to follow. Delivery arrived less than 3 days later. No problems. I would certainly recommend Monarch to anyone else.
27 July 2020
Unprompted review
Reply from Monarch Print
Thank you for providing feedback on your online ordering experience with Monarch Print. It's great to hear that you found it easy to use.
It's still a fairly new website and we are busy making improvements all the time. We look forward to welcoming you back again soon!
Really great service
Really great service, easy to use, super speedy and there to help if you have any queries
23 July 2020
Unprompted review
Reply from Monarch Print
Many thanks for your 5-star review! We are in the process of restructuring our websites to make placing orders and finding what you need, even easier.
Great service!
It was other reviews on here that gave me the confidence to use this company and I'm delighted that I did. The time-frame between sending our logo in and our teddy bears turning up was so incredibly quick.
Only thing I would have liked, and had seen mentioned in another review, was if we could have had a preview of how our design would have looked but then again the bears showed up exactly as we hoped for.
The quality of the bears themselves does fall slightly short but that could very well be due to the price range we chose. The ears on the Anne bears are very short and there are lots of random loose threads but overall, really happy with the service and would absolutely recommend them to others.
27 June 2020
Unprompted review
Reply from Monarch Print
Thank you so much for giving us 5 Stars Victoria!
We're glad to hear that other positive reviews gave you the confidence to try us and I'm very grateful that your review may give someone else the confidence to try us aswell.
Ordinarily we make sure that every order gets a preview before we go to print. I'm sorry that this step was missed for your order. Thank you for pointing this out. Currently we are working with less than 1/2 of our team due to shielding and furloughs but we will try and tighten up on our regular routines again to ensure that everything is perfect for the next orders.
Mugs
As always Monarch were friendly, helpful, my order was complete and ready to collect within 5 working days.
26 June 2020
Unprompted review
Reply from Monarch Print
Many thanks for your kind review Lynn!
We always welcome local business's to come and collect to save on delivery costs and we're always open for a chat if anyone wants to drop by to discuss their requirements in person!
These guys are amazing
These guys are amazing ! A massive thanks to Paul for everything ! Our bears were amazing and everyone who recieved them love them ! Customer service is 1st class and the quick delivery was amazing . Monarch print thank you thank you thank you!! the bears were beter then imagined they would be I hope I'm able to order more bears soon
The bears are fantastic quality and the prices are fab .I can not recomed this company enough !
So happy with our order thank you so much
13 May 2020
Unprompted review
Reply from Monarch Print
Wow! We're blown away by this amazing review! Thanks so much Rachel!
We really appreciate that you took the time to review us. These reviews are so important for small businesses like ours. We're extremely grateful!
Top Class Professional Service
Brilliant service and communication from Paul. Highly professional and prompt. I look forward to using Monarch Print again.
11 May 2020
Unprompted review
Reply from Monarch Print
Thank you for your review James,
Its wonderful that our customers appreciate the personal touch and value the good service that we are proud of, although we're always trying new ways to continue to improve and be better.
Paul at Monarch Bears was really…
Paul at Monarch Bears was really helpful when discussing my business needs. He sent over free samples of some bears and outfits so i could test the quality prior to buying. their pricing structure is very competitive leaving the customer with good profit margins to work within/
.
Delivery was excellent, i received my bears the next working day. My customers love them'
I will most definitely be ordering again from Monarch in the very near future , I highly recommend monarch as a trusted supplier.
3 May 2020
Unprompted review
Reply from Monarch Print
Hi Rachel,
Thank you for leaving such a lovely review. We are very glad to hear you are happy with both our service and bears and we look forward to working with you again in the future.
Please let us know if you need anything
Super service
Have been using Monarch Print for more than ten years.
Always first class service and supply with excellent communication throughout.
Good selection of products with many combinations for the teddy bears.
Being a family business the staff always provide good service
25 March 2020
Unprompted review
Reply from Monarch Print
Thanks, Peter. We would like to thank you for your business over the years and look forward to working with you again.
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