ModdedZone Reviews 2,528

Long time gamer but first custom controller and it did not disappoint. The mouse click triggers, the back buttons, and the titan chip, all big improvements over a basic controller.

Controler arrived not working and customer service wont warranty! 260.00 bucks of junk

Sent them a broken controler with scratch marks in various spots they sent same controler back that I sent them as a "NEW" replacement I have pics before sent and after receiving back! SCAMMERS

PRESSURE

Its a clean controller just kinda hard to use it on 2k unless im slow but all in all its tuff

I bought an Xbox controller with the upgraded buttons, and the X button needs to be pressed much harder than the rest to register an input. Only writing this to get the 6 month warranty to hopefully get it fixed.

The controller is really good and well made. The first game I played with it, I won the game. It is really good. May I get $20 app credit. Thank you.

Answered my phone call when I had questions. Resolved the issue quickly. Quality build. Quick shipping.

Placed an order and submitted a cancellation request within hours—well before business reopened after a holiday. Followed up multiple times by email and phone prior to production. Despite this, the company claimed the item had already been produced within the first three hours of reopening and imposed fees beyond what their published return policy allows.

Their own representative admitted it’s “impossible to check all emails first thing,” which is not a customer’s problem. Charging more for a canceled, unshipped item than a returned one is illogical and potentially deceptive. Be cautious—this experience showed poor communication, disregard for documented timelines, and questionable billing practices.

**Edit, Jan 30**
Thank you for your response. However, several points require correction and clarification to ensure transparency and compliance with consumer protection regulations.

1. Ignored Consumer Cancellation Notices.
Your team failed to act on two separate written cancellation requests—both submitted before your business reopened and prior to any alleged production activity. Those communications, along with the order itself, were all delivered via valid electronic channels and available in your inboxes the moment business resumed. One cancellation immediately followed the order. Under the Federal Trade Commission’s Mail, Internet, or Telephone Order Rule (16 CFR § 435.2) and UETA , businesses are expected to process timely cancellations prior to shipment or fulfillment. Production initiated without acknowledging existing correspondence; it does not negate your obligation to honor the request.

2. Operational Negligence is Not a Consumer Burden.
One of your representatives explicitly stated that “there isn’t time to check all emails at the start of the day.” That is not a justification—it is an admission of operational disorganization. A business’s internal workflow does not override its responsibility to review and act on time-sensitive customer communication. This includes cancellation requests, which carry both financial and legal implications. The burden of expense follows responsibility; in this cas it is Modded Zone.

3. Deceptive Fee Withholding
Charging fees based on actions taken after ignoring valid consumer correspondence is deceptive. Furthermore, your refund policy makes no reference to withholding “same-day processing” or shipping charges under pre-fulfillment cancellation conditions. Selectively applying policy language not disclosed in the clearly labeled “Return Policy” section of your terms may violate the Florida Deceptive and Unfair Trade Practices Act (FDUTPA) (§ 501.204, Fla. Stat.).

Passing the financial consequences of operational failures onto the customer is neither ethical nor legally sound. Fortunately, I have already taken steps to recover the funds through appropriate consumer protection and financial channels; receiving the funds that were unethically retained is no longer questionable. I strongly urge your leadership to reevaluate internal procedures and ensure compliance with fair commerce standards moving forward.

Standing by the company policies and decisions is expected. Ensuring appropriate accountability and legality is also expected; company policy does not override consumer/commerce regulations, rules, and law. There's a clear Modded Zone disconnect there.

Only complaint i have is the tech help is only available for during the day not at night.

Controller feels really comfortable and does not disappoint your needs. Battery life lasts a really long time sticks are grippy and the controller it self has really
Good grip buttons are fast and mechanical and make for a great controller

Fast and effective with orders, controller came out better than expected . Love it 10/10

Amazing I love the mechanical buttons makes gaming so much easier

So far so good enjoying the details and the modded side of it aswell highly recommend once you’re use to it it’s more better!

The shipping time was great. The controller is exactly what i ordered and it’s amazing. Would recommend!!

I have had a few different modded controllers and this one is definitely my favorite. Setting things up and tweaking mods and controls are remarkably easy using the app. I highly recommend trying them for your next controller. Their website has a buffet of cosmetic and functional custom possibilities.

It wasn’t too difficult to use just needs to be updated in the fact it doesn’t have .5values otherwise it’s great

Amazing service do recommend