ModdedZone Reviews 2,528

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and the seamless user experience it provides. Many people appreciate the fast delivery service and the overall positive experience with their orders, often noting that everything works perfectly as described. However, some customers reported issues with product durability, mentioning that controllers stopped working correctly after a few months. A few other people also felt that the customization options for button layouts could be more flexible, and there were isolated incidents of receiving incorrect orders or damaged products upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the custom controllers for their... See more

Quality

People report positive experiences with quality. Many customers praise the great build and feel of the... See more

User experience

Users describe positive interactions with the user experience. Many customers praise the ease of use of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

Customers consistently note positive experiences with order, praising the fast and effective process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First purchase from MODDEDZONE: a Sony Edge controller. I'm absolutely thrilled. Only 5 days between ordering, manufacturing, and delivery (I live in France). Everything is as described and works... See more

Rated 5 out of 5 stars

First purchase from MODDEDZONE: a Sony Edge controller. I'm absolutely thrilled. Only 5 days between ordering, manufacturing, and delivery (I live in France). Everything is as described and wor... See more

Rated 5 out of 5 stars

I ordered a xbox controller with a 2.0 chip with around 30 plus customized options including custom wrap and writing. they built and sent it super fast and with the correct customized options,and a co... See more


Company details

  1. Video Game Store

Written by the company

Modded Controllers and Custom Controllers for Xbox One, Xbox One Elite 2, PS5 and Nintendo Switch. Best selection. The best controller customizer on the market! Simply buy a Modded Zone controller with a Titan chip, download the app, connect to your phone via Bluetooth, and just like that you have endless options to choose from designed to help you stay at your peak performance. How easy is that?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very nice and great very fin

Controller came in fast. Not to mention, the controller is very durable along with all the extra button layout. Makes the gaming experience better. Definitely recommend this brand.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had a great experience ordering a controller and working with Chris Mayo. I initially canceled my order because I wasn’t sure I wanted to spend the money, but after learning more about the technology, I decided to move forward with the purchase.

Chris was extremely patient and helpful throughout the entire process. He never seemed bothered by my back-and-forth, answered all of my questions, and communicated clearly the whole time. Excellent customer service and a smooth experience overall.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

i spent 400$ on my controller

i spent 400$ on my controller, got a bunch of mods, its been about 2 months now and the X,O and ps button dont work unless i hold down triangle, its been like that for about 2 weeks after i got it, this morning i dropped it for the first time and the r1 button is out of place, if i press on the left side the right side comes up vice versa, it has 2 paddles and im using those for X, and O, overall NOT worth how much i paided.

29 December 2025
Unprompted review
ModdedZone logo

Reply from ModdedZone

Hi there, we’re sorry to hear about the issues you’re experiencing with your controller. That’s definitely not the experience we want our customers to have. To help us properly review this and assist you further, please contact the MODDEDZONE Support Team directly with your order number and details of the problem. You can reach us by phone at 954 289 9040 Mon-Fri iam-5pm EST or at support@moddedzone.com, and our team will be happy to help. Thank you for bringing this to our attention.

Rated 4 out of 5 stars

Controllers work good

Controllers work good. Have bought 4 now. 3 for the PS4, 1 for the PS5. We will see how i like paying for mods… Only had issues with 1 of the PS4 controllers

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Good Purchase

My Controller looked great when I got it. The function works properly in the game I use it for. It connected with the app right away and so far no problems. The app is easy to use, I just wish I could modify more of the parameters or had preset options for more games. I feel they delivered what I paid for and am satisfied with this purchase.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

I love the new controller

I love the new controller, started out strong but I already have drift. Im pretty sure its me and how aggressive I am with the joy sticks. Its like pushing them harder as if it was gonna make me run faster. Idk. I was hoping it would live up to the anti drift deal cause I feel like most people are aggressive on the controllers, I could be wrong. I like the mods because its not full on cheating and with today's cheating on games like apex, its gotten crazy ridiculous and I feel like I need something to atleast attempt to be on that level. And with the recoil control it helps. Controller looks awesome with the print I picked out and I should have ordered that back panel buttons. Gonna keep using it till it falls completely apart for what I paid for it... 😆 If there's something I'm missing on how to use this controller please let me know. Controller is super nice and feels great.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Got 1 controller spent about 230 and…

Got 1 controller spent about 230 and the controller did not work nor did it connect. I reached out to customer service repeatedly to give me a refund and nothing. They stopped sending me emails so now i am stuck with a broken 230 controller never again.

23 January 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

Hi Jose,
We’re sorry to hear about your experience and truly regret the frustration this situation caused. That said, we can confirm that the issue is currently being taken care of, and our team is actively working to ensure it is fully resolved. We take product quality and customer support very seriously and never intend for any customer to feel ignored or left without options. While delays can occasionally occur, we remain committed to making things right and standing behind our products. We appreciate your patience and look forward to having this matter fully resolved.

Rated 4 out of 5 stars

Controller is Fire

Controller is awesome, first one had issues, second one been working great. The details for some of the mod packs is very confusing, it should be simplified in laymans terms for adjusting numbers. Had to look a lot of it up. Pricey but worth it.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Customer Service is non existant

They make defective product and their customer service doesn't get back to you for weeks. Then they just refuse to fix it and will hold product hostage. Stay away from these thieves.
Update: even though charge was disputed the bank has not credited me for the purchase yet. Only reason I had to dispute the charge is because none would get back with me about service concerns

25 January 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for taking time to leave the review. Your return request was properly logged and acknowledged. However, instead of allowing the standard return and refund process to be completed, you chose to initiate a chargeback with your bank.

Once a chargeback is opened transaction is considered to be finished, since refund was handled and issued by your bank and you proved that via email.

At no point was your product “held hostage,” nor did we refuse assistance. The situation unfolded solely due to your decision to bypass the established resolution process.

We stand by our products and our procedures, and we resolve issues when customers follow the proper channels.

Best regards,

MODDEDZONE Support Team

Rated 5 out of 5 stars

Mod zone controller

I like this controller. It feels very different, but it feels so much better than the one that I have right now plus you can purchase mods online and I love that 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥

27 January 2026
Unprompted review

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