Technical support is non-existent, 2 separate emails over a couple days and no response after a week. No one answers their phone during their listed hours. Dashboard feels like it hasn't been updat... See more
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See what reviewers are saying
Decent monitoring app, but the old interface was more user friendly. Sometimes it will just freeze up and not report things for 2-3 days, and when you contact customer support they blame it on the pho... See more
After leaving several 5 star reviews previously, I’m changing it to 1 star. I’ve been a loyal customer for years. For the last few days the app hasn’t updated. I’ve had to uninstall and reinstall 3 ti... See more
It’s really a 3.5 because I can only hear one side of the conversation which sounds distorted. Plus, in order to activate the surround recording, you have to send a text that IS visible on the target... See more
Company details
Information provided by various external sources
Best Cell Phone and Computer Monitoring software to monitor all activities. View Text Messages, Track Location, Log Keystrokes and much more!
Contact info
Rantoul Street 198, 01915, Beverly, United States
- mobistealth.com
Technical support is non-existent
Technical support is non-existent, 2 separate emails over a couple days and no response after a week. No one answers their phone during their listed hours.
Dashboard feels like it hasn't been updated in years. The dashboard is loosely mobile friendly, as it works for viewing SMS messages only for so far and then refreshes the page and doesn't show the remaining messages.
Marc
Do not buy. No trial version ,Software installed but does not work, No guarantee of refund. Scam.
Payed for one month but never used. No reply of support
Went from 5 stars to 1, zero customer support
After leaving several 5 star reviews previously, I’m changing it to 1 star. I’ve been a loyal customer for years. For the last few days the app hasn’t updated. I’ve had to uninstall and reinstall 3 times, and now the call recordings and surround recordings don’t work. The customer service number’s not in service, and no one has responded on email, chat, or facebook messenger. The 2 most important features on the app don’t work! Save your money. Find a different app with at least basic customer service.
I emailed support on the 6th of May and…
I emailed support on the 6th of May and again on the 9th. Still no response. Windows keeps crashing. I want a refund. Terrible service
They are a good company
They are a good company. Their product does what it says it does.
Great Product
Generally, I think Mobistealth is a great product! Although I don’t utilize all of its capabilities, the features I have used are very helpful. Customer Support is very prompt in responding to inquiries. I have a couple of questions regarding the recording function. I have contacted customer support, and I’m optimistic for a resolution. Thank you!!
I'm using this cell phone spy to…
I'm using this cell phone spy to monitor iphone of my teenage boy as his activities are quite strange for last few weeks. Mobistealth is giving me most of the information to keep an him. I've configured his iphone with my windows pc and now i can wirelessly pull data from his phone whenever he is at home. Quite useful tool
Excellent product
I paid yesterday and was to receive an…
I paid yesterday and was to receive an email with login instructions but till now there is no communication. I wonder whether this is con. I had paid for the one month plan
I purchased the 1 month Pro…
I purchased the 1 month Pro subscription via ACH transfer last Sunday. I have called everyday since then to see what's going on but no one ever answers the customer service number. I have also sent several emails to figure out what is taking so long to get the info to actually start the service since the money has already been taken from my account. I have gotten 2 emails saying they have to pass my emails to all these different departments and someone called me back and ended up hanging up in my face after he asked me several times to resend the same emails I had already sent. I called 8 times again today and I'm still waiting to hear something. I would like to try the service but if it is a problem I just need someone to tell me what's going on and give me a refund. Money had been taken but I haven't been told anything about the service or when I'll be able to use it.
Calls& surround
In the past I was able to hear calls and surround but that is no longer the case. I'm told by support it's loading but I hear nothing on my end when I once could.

Reply from Mobistealth
With the evolution of social networks
With the evolution of social networks, more communications are made by Whatsap. Please adapt to you to capture Whatsap Conversations.thank

Reply from Mobistealth
2 days and it doesn't work…
Had this for 2 days and it doesn't work at all!!! Nobody is answering the customer service phone number. I am so frustrated.

Reply from Mobistealth
I need service my account is not…
I need service my account is not working proper u guys need to fix the 15 and 30 min surround recording
Customer service is excellent work
Great awesome fantastic job thank you very much customer service
I can't get all of the features I paid…
I can't get all of the features I paid for
Still not working

Reply from Mobistealth
I reported an in month of October 2021…
I reported an in month of October 2021 which is not resolved yet and there are no positive replies till now.
This app doesn't work half the time and…
This app doesn't work half the time and when you try to get help from customer service your issues are never fixed.Dont bother with this app
Favoured
This software used to be able to also get deleted texts from years before. When I installed it this time it didn’t do that. Out of all softwares this is the best one in my opinion cos many other softwares claim to have surround recording only to discover after you’ve installed the software it doesn’t allow to do so due to different laws in different countries..
YOUR CUSTOMER SERVICES IN RESOLVING…
YOUR CUSTOMER SERVICES IN RESOLVING ISSUES IS A BIT BELOW PAR.
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