Mobilise Reviews 

259
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Mobilise provide a great support network for Carers. Loads of useful information & interesting articles. It connects people from all over the UK into a community who listen to each other & communicate... See more

Company replied

Rated 4 out of 5 stars

My partner who has been long term disabled from his cerebral bleed age 54 and is now 79. The need for you is more apparent as I am worn out with the long term care and getting the emails is very sup... See more

Company replied

Rated 2 out of 5 stars

I had came to get my phone repaired at least 3 times from this shop. my first time coming, i had an ink leak in my screen and i thought i’d pop in and get a brand new screen. i noticed a few weeks lat... See more

Company replied

Rated 3 out of 5 stars

Too much digital push. Little separation of types of carers. Early days, but unimpressed so far.

Company replied

Company details

  1. Consumer Advice Center
  2. Information Service

Written by the company

Mobilise is the online service that harnesses the collective knowledge, wisdom and expertise of unpaid carers and empowers those that care to thrive.


Contact info

3.9

Great

TrustScore 4 out of 5

259 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(259)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just following..... for now

I read your articles and follow what's new and how other people cope. We are all individual, all with separate needs but guidelines help you to find where you belong and the help and advice that's needed. I've not as yet joined in .... I'm not ready yet.

2 December 2023
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Reply from Mobilise

Hi there, thank you for leaving us a review. We're very glad you found us and are reading through our articles. We look forward to you joining the Mobilise Community when you are ready!

Rated 5 out of 5 stars

I have found that being a carer you are not alone when you have mobilise as a resourse group to help with the journey…

I have found that being a carer you often feel overwhelmed and alone and had little idea what was available or where to turn for help. Being in contact with Mobilise has helped me with numerous resources and websites to tap into for assistance I don't know where I would be without their support and knowledge.
Thank you for all of your help and getting me this far it's been so comforting to know you are there when I need to reach out for help.
Karen

2 December 2023
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Reply from Mobilise

Hello Karen, thank you so much for taking the time to leave us such a kind review! We're so glad to hear that you feel less alone and we're always ready to support you at whichever point in the journey you're at. :)

Rated 5 out of 5 stars

Fantastic support hub for anyone in a…

Fantastic support hub for anyone in a caring role. The app is great as are the regular emails, with news, information and interesting articles. Knowing your not alone is such a great comfort, I've recommended this to everyone I've spoken.

11 November 2023
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Reply from Mobilise

Hi Jo - thank you for taking the time to leave us a review. :) We're so glad that you are enjoying the Mobilise Hub and finding value from joining!

Rated 5 out of 5 stars

Quick

Quick, friendly and informed answer to my email.

9 December 2023
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Reply from Mobilise

Thank you for leaving us a review, Carol!

Rated 4 out of 5 stars

How we can be helped.

It is good to receive suggestions and what we are entitled to.

2 December 2023
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Reply from Mobilise

Thank you for taking the time to leave us a review Angela. We're glad we could help!

Rated 5 out of 5 stars

The best and easiest to understand…

The best and easiest to understand online resource for carers I have found to-date. Please keep up the good work

11 November 2023
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Reply from Mobilise

Hi Nick! Thanks for leaving us such a kind review. We hope you continue to use our resources. :)

Rated 5 out of 5 stars

Being there

Knowing someone cares and is there

11 November 2023
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Reply from Mobilise

Thank you for leaving us a review, Arthur. We're here whenever you need us.

Rated 5 out of 5 stars

When I feel caring is getting me down.i…

When I feel caring is getting me down.i just look back at the emails that's been sent to me i save all emails.and it calms me down. Sometimes i feel so hopeless and to know there are people out there who are caring and know what your going help alot.

14 October 2023
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Reply from Mobilise

Hi Philip, thank you so much for taking the time to leave us such a kind review. We're glad you were able to find us and feel supported by our weekly emails. :)

Rated 4 out of 5 stars

The only reason I've given 4 instead of…

The only reason I've given 4 instead of 5 stars is because I've only recently joined and have yet to examine everything available. But what I've seen so far I think could be very useful in the future.⁹

11 November 2023
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Reply from Mobilise

Thank you for leaving us a review Tony! We look forward to having you take up more of our support tools. :)

Rated 5 out of 5 stars

Very supportive

Very supportive. Whenever help is needed the response is very quick.

14 October 2023
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Reply from Mobilise

Hello Vinod - thank you for leaving us a review. :)

Rated 4 out of 5 stars

Beginner's review

At the moment, it is good as there are people to speak to and advice etc. I have not looked everywhere yet

14 October 2023
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Reply from Mobilise

Hi Cristina! Thank you for leaving us a review, great to have you part of our caring community and can't wait for you to discover more of our services.

Rated 4 out of 5 stars

Supportive and practical

Great to receive the emails with practical tips and advice presented in a clear, warm, friendly and supportive manner.
Good opportunities for linking up with other carers too.

14 October 2023
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Reply from Mobilise

Hello Sherly - thank you for leaving us a review. It's great that you've been using a range of our services and find our community supportive!

Rated 5 out of 5 stars

Enjoyed listening to the benefits…

Enjoyed listening to the benefits online chat session. Very informative and useful. Look forward to the next one.

10 October 2023
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Reply from Mobilise

Thank you for leaving us a review Ewa! We're glad you joined our Mobilise: Live and we also look forward to having you in the next one. :)

Rated 4 out of 5 stars

My partner who has been long term…

My partner who has been long term disabled from his cerebral bleed age 54 and is now 79.
The need for you is more apparent as I am worn out with the long term care and getting the emails is very supportive and help me feel a looked after.
I know that as carer I will need the regular support as the days go on.

14 October 2023
Mobilise logo

Reply from Mobilise

Thank you for sharing and leaving us a review. :) We're glad you find our emails helpful and we're here whenever you need us.

Rated 5 out of 5 stars

Very informative and supportive site

Very informative and supportive site. Lots of topics relating to care you can access also ask question on aspects you are not sure of. Promotes engagement amongst members and also offers meet up on session’s on Zoom. Makes you feel you are not alone.

2 September 2023

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