MJ Quinn Integrated Services Reviews 

1,460
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, knowledge, and efficiency, often noting their friendly and polite demeanor. People appreciate the clear explanations provided during service and the meticulous care taken to leave properties clean and tidy. The overall service is consistently described as excellent, with many highlighting the exceptional customer service and positive user experience. However, some customers also noted issues with professionalism, including engineers being rude or unhelpful, and instances where property was damaged or left untidy after installation. A few other people also felt that engineers sometimes arrived at unexpected times or were unable to complete the job as planned.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising engineers for being personable, polite,... See more

Service

People report positive experiences with service, often praising the efficiency, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, often highlighting professionalism, attention to... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as outstanding, smooth,... See more

Quality

Customers consistently note positive experiences with quality, with many praising the high standard of work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more

Rated 5 out of 5 stars

Andrew Cartledge was excellent, he was very knowledgeable and customer focussed. It wasn’t an easy job as previously BT sent engineer from Kelly’s who couldn’t do it and so we have been out of contrac... See more

Rated 5 out of 5 stars

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A t... See more

Rated 5 out of 5 stars

The engineer Mohamed Bah arrived within the stated time frame,he explained the process was easy to understand and completed the work efficiently and in the manner he had stated. He left my property cl... See more


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,460)

944 reviews in the last 12 months

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Rated 5 out of 5 stars

Engineer requested via sky after fibre…

Engineer requested via sky after fibre broadband failure after 4 days . Engineer arrived following day and promptly discovered issue within the road affecting a number of houses , issue escalated and team worked throughout the day to resolve . Andrew Cartledge was the engineer who kept me updated all day and returned in person later in the evening to update and check repair was working , excellent service

28 May 2026
Unprompted review
Rated 3 out of 5 stars

Mocked my Brain Injury

Amazing cabling and installation, clean, no mess. However the guy mocked my brain injury and made a show of having a problem with me having a nice gaming pc and tv donated by my stepfather after my injury. And you send this guy into peoples houses.

1 July 2025
Unprompted review
MJ Quinn Integrated Services logo

Reply from MJ Quinn Integrated Services

Hi Dave. I'm so sorry for the experience you had with one of our engineers. I've put in an info request so if you can pass on your details I will get this fed back to the engineers manager as this is unacceptable.
Dave Smith
CS Manager

Rated 5 out of 5 stars

Absolutely outstanding service from MJ Quinn

Absolutely outstanding service from my fibre broadband installer. Arrived on time, was incredibly professional, polite, and explained everything clearly throughout the installation. The work was done neatly and efficiently, and they made sure everything was fully set up and running perfectly before leaving.

The internet speed and connection have been excellent since installation. It’s rare to come across someone so friendly, knowledgeable, and dedicated to doing a great job. Highly recommend to anyone getting fibre broadband installed — truly 5-star service from start to finish!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Billie was great

Billie was great. Very friendly and helpful. Showed consideration to the finish when planning the cable route. Left checking that I knew how to connect to new WiFi. 5 stars!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

5 stars ⭐

Aqib Khan was my engineer today and was absolutely amazing. Very friendly and polite, went through what he was going do and connected everything very quickly. Stayed behind to make sure I was connected and cleaned up after himself too. 5 stars ⭐ all round.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Very good service, came and fixed fault, even though the temperature was nearly 30,
Would highly recommended to anyone.

26 May 2026
Unprompted review
Rated 4 out of 5 stars

Over booked engineers !

Engineer turned up as planned, polite and friendly, my electrician had already installed the conduit for the fibre to use, which the engineer appreciated.
However, once completed, the engineer simply stated all was working and left. I wasn’t given the opportunity to check so assumed all was ok.
Unfortunately although the broadband was working fine, I was unable to receive voice calls.
After speaking to my ISP (BT) they resolved the issue within 24hours.
I was somewhat disappointed that on the external joint connection, the engineer had left all the off-cuts of fibre/sheathing on the floor, along with his drill bits !
Being a contractor to BT, I feel the MJ Quinn engineers are so pushed to complete many jobs per day, quality takes 2nd place.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

mohammed has been really helpful and he has helped me connect with all my devices his service was really good, i would highly recommend him

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon was my engineer today who visited to update my WiFi. He was very professional, working around obstacles that could have resulted in a delay to the job being finished today. He worked cleanly and tidied up after himself. But more than anything, he was polite, kind and funny. Would one hundred percent recommend.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

*Billie*

*Billie*
Billie was absolutely fantastic. Very professional, clean and tidy. And very polite. She's a credit to the company

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon recently attended my property and the service was absolutely excellent from start to finish. Mohammed arrived on time, was friendly, professional, and explained everything clearly. He worked efficiently, kept everything tidy, and made sure the connection was fully working before leaving. It’s rare to receive such high-quality customer service these days, but this experience genuinely exceeded expectations. A credit to the company— thank you for the outstanding service.

21 May 2026
Unprompted review

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