MJ Quinn Integrated Services Reviews 

1,488
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 988 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, often describing them as polite, friendly, and knowledgeable. The service provided is frequently highlighted as efficient and thorough, with engineers ensuring installations are neat, tidy, and completed to a high standard, while also clearly explaining the process. Conversely, a small portion of people felt some staff displayed rude attitudes or disrespect. Some also reported engineers leaving mess or causing minor property damage. A few customers noted instances where engineers struggled with job completion or problem-solving, resulting in unresolved issues.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their politeness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent and the best... See more

User experience

Clients share overwhelmingly positive opinions on user experience, with many describing it as excellent and... See more

Quality

Customers consistently note positive experiences with quality, with many reporting work completed to a high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more

Rated 5 out of 5 stars

Andrew Cartledge was excellent, he was very knowledgeable and customer focussed. It wasn’t an easy job as previously BT sent engineer from Kelly’s who couldn’t do it and so we have been out of contrac... See more

Rated 5 out of 5 stars

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A t... See more

Rated 5 out of 5 stars

Whilst recognising that not everyone will have the same experience our engineer (Mario) was outstanding..the work was cosmetically very neat, the cable was placed and connected where we wanted it an... See more


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,488)

971 reviews in the last 12 months

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Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Lovely, helpful, polite, hard working young man. Got straight to work as soon as he arrived. Fully explained what he was doing. Neat and tidy work.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Mohammed is a fantastic friendly professional worker for your company. Nothing was too much trouble for him and I really appreciated his help. His attitude to his job is excellent.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon attended the house on time. He was friendly,explained everything to me and was professional. He made sure that following completion of the job that everything was tidy and clean. He ensured I was connected to the Internet and that everything was in working order. Thanks very much

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

A very polite, courteous and professional service, Mohammed kept us fully informed of the process and his timings, no mess, everything in good order, thank you.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

The broadband engineer Mo Qayed who carried out my fibre installation was fantastic. He explained all the options for routing the cable and kept us abreast of the progress. I highly recommend Mo, he was brilliant :)

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Engineer requested via sky after fibre…

Engineer requested via sky after fibre broadband failure after 4 days . Engineer arrived following day and promptly discovered issue within the road affecting a number of houses , issue escalated and team worked throughout the day to resolve . Andrew Cartledge was the engineer who kept me updated all day and returned in person later in the evening to update and check repair was working , excellent service

28 May 2026
Unprompted review
Rated 3 out of 5 stars

Mocked my Brain Injury

Amazing cabling and installation, clean, no mess. However the guy mocked my brain injury and made a show of having a problem with me having a nice gaming pc and tv donated by my stepfather after my injury. And you send this guy into peoples houses.

1 July 2025
Unprompted review
MJ Quinn Integrated Services logo

Reply from MJ Quinn Integrated Services

Hi Dave. I'm so sorry for the experience you had with one of our engineers. I've put in an info request so if you can pass on your details I will get this fed back to the engineers manager as this is unacceptable.
Dave Smith
CS Manager

Rated 5 out of 5 stars

Absolutely outstanding service from MJ Quinn

Absolutely outstanding service from my fibre broadband installer. Arrived on time, was incredibly professional, polite, and explained everything clearly throughout the installation. The work was done neatly and efficiently, and they made sure everything was fully set up and running perfectly before leaving.

The internet speed and connection have been excellent since installation. It’s rare to come across someone so friendly, knowledgeable, and dedicated to doing a great job. Highly recommend to anyone getting fibre broadband installed — truly 5-star service from start to finish!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Billie was great

Billie was great. Very friendly and helpful. Showed consideration to the finish when planning the cable route. Left checking that I knew how to connect to new WiFi. 5 stars!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

5 stars ⭐

Aqib Khan was my engineer today and was absolutely amazing. Very friendly and polite, went through what he was going do and connected everything very quickly. Stayed behind to make sure I was connected and cleaned up after himself too. 5 stars ⭐ all round.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Very good service, came and fixed fault, even though the temperature was nearly 30,
Would highly recommended to anyone.

26 May 2026
Unprompted review
Rated 4 out of 5 stars

Over booked engineers !

Engineer turned up as planned, polite and friendly, my electrician had already installed the conduit for the fibre to use, which the engineer appreciated.
However, once completed, the engineer simply stated all was working and left. I wasn’t given the opportunity to check so assumed all was ok.
Unfortunately although the broadband was working fine, I was unable to receive voice calls.
After speaking to my ISP (BT) they resolved the issue within 24hours.
I was somewhat disappointed that on the external joint connection, the engineer had left all the off-cuts of fibre/sheathing on the floor, along with his drill bits !
Being a contractor to BT, I feel the MJ Quinn engineers are so pushed to complete many jobs per day, quality takes 2nd place.

14 May 2026
Unprompted review

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