The communication is great. It's only through email. It's takes about a month to receive your item so make sure it's the size. It's true to size. It represents itself as if its in the United States. B... See more
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TERRIBLE DO NOT BUY EVER FROM THIS COMPANY RETURN IS 100% on you they charge a 25% restock fee. The jacket is paper thin I’m also writing this on the better business bureau and trust pilot for my fat... See more
SCAM! Do not order from this company. CHINA! Quality is crap and not sized properly. ordered 3 jackets and only got one. Trying to get refunded from this company and they kept saying they were looking... See more
Absolutely terrible customer service and archaic policies. Returns are completely on the customer dime. No flat rate even like Columbia which is still upsetting. Pretty sure their sizes are way off to... See more
Company details
Written by the company
Unleash your style with Mistymen's exclusive jackets. Elevate your fashion game with Mistymen's unparalleled products and stellar service.
Contact info
Jewel ave 144, 11367, Flushing , United States
- care@mistymen.com
- mistymen.com
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Its legit
The communication is great. It's only through email. It's takes about a month to receive your item so make sure it's the size. It's true to size. It represents itself as if its in the United States. But it's based in China. The items are cheaply made. The site will say it's malicious but visit anyway. It won't even have an order email for a week. It will appear to be fraudulent but it's not. It's just a China based company with overpriced cheap clothing.
DONT BUY
DON’T BUY!
after 1 month i still don’t received my jacket, and they told me that jacket is available in a different colour. I asked to be refunded but no one reply
SCAM
SCAM! Do not order from this company. CHINA! Quality is crap and not sized properly. ordered 3 jackets and only got one. Trying to get refunded from this company and they kept saying they were looking into it but never did and now their website is GONE. Of course!
TERRIBLE DO NOT BUY EVER FROM THIS…
TERRIBLE DO NOT BUY EVER FROM THIS COMPANY RETURN IS 100% on you they charge a 25% restock fee. The jacket is paper thin I’m also writing this on the better business bureau and trust pilot for my father shipping took a month TERRIBLE CUSTOMER SERVICE DO NOT EVER PURCHASE FROM THEM. You have to pay for the label and the return Package BEWARE!!!! If I could give 0 stars I would! If I don’t get a full refund will be disputing with my bank IMMEDIATELY BEWARE OF FAKE 5 stars review they are filtering
Manufacturing defects and incompetent customer service
I bought the Colossal Legend jacket. It showed up 2 -3 weeks later and was massive on me. I bought the M size but I took measurements and they were consistent with the XL, despite the "M" on the tag.
No big deal, manufacturing defects happen.
I reach out to customer service, send them the pictures of the incorrect measurements, and ask them to send me a shipping label so they can send me the correct size.
After 2 weeks of being told "we're waiting on a response from management", "I've escalated your ticket", " I've forwarded your ticket to the appropriate department", I have lost all good faith that they would handle this appropriately.
They sent me product that was defective and then sandbagged for weeks - the issue is still not resolved. This is an incredibly unacceptable practice and I would highly recommend avoiding this company.
Absolutely terrible customer service…
Absolutely terrible customer service and archaic policies. Returns are completely on the customer dime. No flat rate even like Columbia which is still upsetting. Pretty sure their sizes are way off too. Large is like an XXL. I'm swimming in an L. They won't refund me unless I pay a minimum of $14 in shipping back. I was even willing to exchange...nope. It's been 16 days now of going back and forth with Natalie only to get the run around over and over. It's actually the definition of insanity so here I am telling people to not shop here. Avoid at all costs.
Leather jacket
Bought a leather jacket that looks nothing like whats advertised. This is a China based company even though the website shows they are US based. Buyer beware!
This company advertises PU leather…
This company advertises PU leather jackets. The jackets are not leather. They are vinyl jackets. I returned 2 jackets. They were cheap looking and did not fit my boys. I will say their customer service is good and they did respond quickly to my return/ refund request. Of course my refund hadn’t been processed yet.
SCAM
SCAM. Card information was stolen and used in this site. When trying to reach out for assistance, no response. FAKE
Total scam- do not trust this site
Total scam- do not trust this site! They stole our money, didnt deliver on time and refused to provide credit reimbursement. Steer Clear of them.
This website is totally a scam
This website is totally a scam. It looks legit but when I did not receive a confirmation email or number for my purchase after four days, I went on to the website to call. Their phone number does not work nor does their customer support email link. DO NOT TRUST THIS SITE!
This website is a total scam
This website is a total scam. I ordered the Glory duffel bag, and it is totally a knock-off of what is displayed on their website. The bag is advertised as "premium crafted leather & canvas" and it's 100% plastic with no canvas material to be found, just a cheap plastic liner. The bag is also SO much smaller than advertised, and I should have known - the are no dimensions listed on the site, just pictures, and what I received was about half the size as displayed in images. The site also states you will receive items in 5-8 business days...mine came almost a month later, and when I finally got the notification that it shipped, shocker, it was coming from China. I figured 5-8 business days meant they were within the U.S. - but joke's on me. After further digging on the internet today, I've found so many other "quality" men's stores online that use the exact same picture for their duffle bag.
To anyone looking to buy from Misty Men, DON'T DO IT. While I only ordered this one thing, I can't imagine that this one item is the only cheaply made scam on their site. *sigh*.
DO NOT.....waste your time an money on…
DO NOT.....waste your time an money on this company...
Believe every review you read about WRONG SIZES....
An this company may show United States,West Coast.....nahhh...
Tracking the order it's Chinese...
An it really looks like plastic wiped down with baby oil ....
This jacket is now an essential in my…
This jacket is now an essential in my wardrobe. The leather feels incredible, and the fit is tailored without being restrictive. Mistymen has truly exceeded my expectations.
The craftsmanship of my Mistymen jacket…
The craftsmanship of my Mistymen jacket is outstanding. You can tell that every detail has been carefully thought out. The leather is durable but comfortable, and I couldn't be happier with my purchase.
Comfort and Quality Combined
I'm so happy with my Mistymen jacket. Not only does it look great, but it's also incredibly comfortable to wear. The leather is soft yet durable, and the craftmanship is fantastic.
A really sketchy site
A really sketchy site, bought two coat from them, no way to track my order through their website, the only way to track order is on the app Shop, which says my order status is order placed and it's been a week now.
Hope you get the right size or $$$
Some jackets fit okay but customer service is horrendous. On my second order with MistyMen I got sent the wrong sized jacket, that also looked very little, like the one in the picture. I contacted customer service. They acknowledged they were using a new warehouse and that it was in error. Their solution? I can either pay for a new jacket at 50% off OR I can either pay to ship it back to china. So either solution has me more out of pocket on an error I did not make. Worst customer service. Don’t believe their return policy.
Ordered 2 jackets.
Ordered 2 jackets.
One was too small.
The tag said large but obviously wasn't.
Cuff came to just below my elbow.
Contacted customer service.
They wanted video proof.
Asked me to send back and give them tracking number. No. As this would cost double what the jacket cost And they are only refunding the cost of the jacket.
Sent by regular mail.
Parcel came back unclaimed.
I don't think they exist anymore.
Sent jacket back October 23 2023.
Jacket came back 30 days ago.
I purchased two jackets now
I purchased two jackets now. They are well made. Although they're not leather. They are made of polyurethane. It tells you on the label inside the jacket. So very expensive raincoats.
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