We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17trac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MISSORD61034 i ordered a dress for an occassion, first of all after paying they said they were out of stock we had back n forth finding a replacement coz i knew i would not get a refund. I had to pay... See more
Company replied
OMG!! DRESSES WERE BEAUTIFUL!! FIT PERFECTLY AND SUPRISINGLY WELL MADE. THIS IS MY NEW "GO TO" FOR THAT SPECIAL OCCASION. You will not be disappointed. This review is coming from me, someone wh... See more
Customer service was great at resolving a issue I had. I then ordered another dress within a week which I received and love, it fits like a glove, no alterations needed. Material extraordinary quali... See more
Company details
Written by the company
Missord, an Entry Lux Fashion Brand, an online shopping wardrobe, is a great place for women to find out their beauty, offering various women's clothing, especially dresses, including Sequin Prom Dresses, Evening Prom Dresses, Bridesmaid Dresses, Homecoming Dresses, Cocktail Dresses, Wedding Dresses, and Daily Outfit. 💋Every unforgettable moment, just with Missord!!
Contact info
湾仔骆克道114-118号嘉洛商业大厦5楼8室, 999077, 香港, China
- service@missord.com
- missord.com
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would give is NO STARS
I would give NO STARS. Do not order from here. If you need to return your items, they offer a 15% discount to keep them OR keep in mind, nowhere on the return policy does it state that you have to send it back to China. DO NOT ORDER FROM HERE!!!!
I absolutely love the dresses from your…
I absolutely love the dresses from your company. In my honest opinion, they take a rather long time to receive, but when they are delivered, everything is packaged nicely. I just need to know how to return an item. The last dress I received is way too long for me Please help thank you so much.
Exceeded my expectations!
Ordering was smooth, Delivery was quick, and the product was amazing!
I have sent 2 emails to customer…
I have sent 2 emails to customer service for the return information guidelines. As of today I have not received a response. I will report this Company to the Better Business Bureau for the lack of communication and professionalism
My dress is BEAUTIFUL!
My dress (Rose Gold Mermaid with flare sleeve)-is BEAUTIFUL!! It was made for me!! I only had to have it taken up an inch! The weight of the fabric is nice and the workmanship is awesome!
The second option ordered- Striped/patterned one with the teal and rose gold sequins and open back was gorgeous but unfortunately
didn't fit right. I will have to return that.😒
I will use your company again and again!!!
Thanks so much for helping me look beautiful for my daughter's wedding!
Deliberate faulty dress with no refund
I received a peach coloured prom dress with weird green straps ( rather than the peach ones shown on line) and requested a replacement . They were really slow to reply and eventually told me I could have another dress if I paid them more money. I pointed out that it was a faulty item and have been asking now for an address for a return and refund . After 3 weeks and 5 emails I have had no reply and now have a distraught 16 year old girl with no prom dress !
Gorgeous! Proved me wrong
I was a bit hesitant about the quality of the dress material considering the price ($78!), but it is a well-made dress and as beautiful in person as it is in the pictures and video. It definitely lives up to the advertisement, and I can't wait to wear it at an upcoming gala!
Stunning and elegant dress
Stunning and elegant dress. Great service and quick delivery, thank you. The photo does not do the dress justice. The dress is absolutely gorgeous on person with incredible details and color. Love it 🤩💃🏽
Beautiful fabric
Beautiful fabric, I really like the fit. It’s exactly how it looks like in the pictures.
Absolutely disgusted,my fiance placed…
Absolutely disgusted,my fiance placed an order for my valentines day,sffter ovr a week after delivery date,and numerous contacts with company,no word no order and no paid return,still waiting!!!!!!! Will never use this company again,,,any ideas how to get my fiannce his money bc!!!!!!!!!!!!
Orders come very rapidly
Orders come very rapidly
Quality of fabric is top notch
I am 5"9 and all my dresses with the stiletto 4 inch heels fit perfectly
Prices are affordable
Very accommodating with returns/exchanges
Very unhappy poor quality & can get a…
Very unhappy poor quality & can get a lot cheaper somewhere else packaging poor also!!!
The dress is beautiful
The dress is beautiful and good quality, but the dress was very wrinkled, the company should improve how they package delicate clothing
I was a bit skeptical when ordering for…
I was a bit skeptical when ordering for the first time from this company (based on a an ad I saw on Facebook). I am happily not disappointed! The dress is spectacular, and it is high quality. It is exactly as advertised and I am pleasantly pleased. Now I just need to find a fancy event to wear it!
I haven’t received the product. Waiting on delivery
I haven’t received the product. However, it is a nice dress and I am hoping that it fits well
I have no clue when to expect my…
I have no clue when to expect my delivery
Prompt
Prompt, swift delivery service.
Received in good condition, well packaged.
Brought 2 beautiful dresses. Love them.
Burgundy Beauty!…
Thank you for this beautiful evening gown! I am very impressed by the prompt service,tracking and most of all quality of this dress. I don’t know how this company could receive bad reviews here and there because I found my experience to be very good and I would definitely order from this site again. Well done Missord.com. Thank you.
Size of the dress isn't even accurate
Size of the dress isn't even accurate. There is no free return policy. They will offer you15% off to keep the dress that doesn't fit, but don't offer free returns. The dress isn't even great. Would never order from this company again. Customer service sucks! Thanks for nothing.
The dress is gorgeous
The dress is gorgeous, unfortunately I have to return it, it is too small on the top and inches too long on the bottom.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








