Beautifully stitched and fit like a glove! Be aware that regardless of the blouse back you choose it will be stitched to the picture and neckline came up higher than I expected but doesn't change tha... See more
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The images should have been much more clearer on the website to get an idea of the material. The link that they have shared via my email does not open at all and I had to search the website to c... See more
Company replied
Umar was brilliant helping me. I was stuck in what to order & was fast on response. Even checked back in to make sure I needed further help or not. If it wasn’t for Umar , I would not have orde... See more
Company replied
Great experience nice collections hopefully I will get my product on time since the festival is near
Company replied
Company details
- Clothing Store
- also in
- Children's Clothing Store
- Men's Clothing Store
- Western Apparel Store
- Women's Clothing Store
Written by the company
Welcome to Mirraw - your one-stop destination for the finest ethnic designs from around the globe. With an impressive collection of over 2 Lakh unique products and a diverse, expanding family of more than 5 million satisfied customers worldwide, we are truly a global leader in our field. Our roots are planted firmly in the heart of Mumbai's historic Fort district, where we tirelessly work to bring you handpicked designs in Ethnic Jewellery, Indian Apparel, Western Clothing, Home Living and more. Our goal? To make it simple for you to own and enjoy the world's most beautiful ethnic creations. Mirraw was born from the combined vision of Shailesh Jain and Anup Nair back in 2011. They believed in not just selling products, but in enhancing their customers' lives by making them look and feel incredible. This ethos remains at the heart of everything we do. Our dedication and unique approach have earned us a loyal following, not just in our home country of India, but also across the US and Europe. As we look to the future, our sights are set firmly on becoming the dominant force in the ethnic wear market. So why not join us on this exciting journey? Discover the rich heritage, the vibrant colours, and the exquisite craftsmanship of the world's best ethnic designs. Welcome to the Mirraw family, where tradition meets style with a touch of elegance.
Contact info
Mumbai, India
- +1 949 464 5941
- mcare@mirraw.com
- mirraw.com
4.0
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered an outfit middle of AUG26 for…
I ordered an outfit middle of AUG26 for a wedding in SEP. I specifically confirmed again and again before ordering, that the item will be delivered latest on the 6th SEP. After writing almost every day, the only feedback I get is an automatic reply with the same contents. The items finally arrived today 21SEP26, 2 weeks after the wedding. The items itself is the wrong colour ( red instead brown) and it is not even raw silk. Mirraw is not responding at all and simply ignoring any messages. UPDATE: OCT 2026 Mirraw is promising since over a week they will refund and collect the item. I keep getting anonymous whats app messages to remove the review. I find their whole policies very strange and not at all customer oriented. Besides I want to have an honest answer about the material they used and the colour, which is clearly not brown but red !
21 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
We apologize for the inconvenience caused. We have refunded the amount to your Mirraw wallet on 5th October.
Please let us know if you require any further assistance. We will be happy to help.
Regards,
Team Mirraw
Good
Good, customer service!! Our refund procedure was performed so quick by an employee, Altamash, as my package got lost in the transit. I received it within a week! Definitely will purchase from Mirraw again in the future!
30 June 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
My experience with the mirraw team was…
My experience with the mirraw team was exceptional. Amaan was on to the point, also easily understood my need and request making the process more easier. He is very efficient.
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Good customer service
Good customer service. Yash Sawant was very helpful in supporting me with my purchase. I have bought two products so far and they were great. Hoping for the same for the other two products.
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Good nd very helpful
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
It was an amazing experience shopping…
It was an amazing experience shopping her. I had a lot of question before ordering but Umar really help me with the process
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Great Service
Customer service is responsive. So overall great products and great company.
1 July 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I made a mistake with my size and Umar…
I made a mistake with my size and Umar was very helpful, thank you very much Umar!!
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Helpful team
Thank you UMAR for your quick reply and helping to deliver my order on time. Highly satisfied.
Thanks.
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I had difficulties with the payment
I had difficulties with the payment. It was not going through on the website. Thanks to Uzer who guided me to get it done.
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Uzer @ Mirraw was absolutley amazing in…
Uzer @ Mirraw was absolutley amazing in helping me through a post order error. He was quick, responsive and extremely professional. His level of service has convinced me to shop again with Mirraw
20 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
The customer service was good.Amaan…
The customer service was good.Amaan helped to resolve then issue quickly and proactively reached out to help
19 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Umar was very helpful and provided…
Umar was very helpful and provided great customer service. I am happy with this level of service and waiting for my online order.
19 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Had an amazing experience with Mirraw
Had an amazing experience with Mirraw. Hands on customer service. Very efficient and quick delivery. The quality of the product is top notch. Would recommend a 100%
17 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
I wanted to kurtas for wedding the…
I wanted to kurtas for wedding the collection are pretty awesome 💯
17 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Umar did great service!
Umar was great helping me with place my order of 6 lehenga’s. he direct me with shipping process with discount code and replied me right away with any questions i asked. totally recommended.
19 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
Resolved issue in a timely manner
Resolved issue in a timely manner
19 September 2026
Unprompted review
Reply from Mirraw Online Services Pvt. Ltd
Thank you for your kind words! 💖 We’re so happy you had a great experience with us. 🌟
— Team Mirraw ✨
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