Price was agreed when i prebooked and then with less than 24 hours to go, the price went up 20%. Got an email from their Operations Department. I cancelled and went to a more trustworthy company.... See more
Company replied
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See what reviewers are saying
After some initial confusion on our part knowing where the pickup zones were at Stansted, we were picked up and whisked home in a spacious car. Having had our flight delayed I only booked minutes befo... See more
Company replied
The dispatcher was very helpful in connecting me with my driver as my flight arrive late. And the driver was quite polite and pleasant to speak with. He also helped carry luggage to apt door which was... See more
Company replied
Used today due to the train strike and were excellent. Driver was waiting when I left the house and was extremely professional throughout. Paid a bit more than some were advertising but competitors ha... See more
Company replied
Company details
Information provided by various external sources
We've been in the airport transfers, courier and chauffeur services business and are conveniently located in central London, right next to Kingsbury tube station. We cover a wide area of London, within the M25 area and its suburbs.
Contact info
Rear of 539 - 541 Kingsbury Road, NW9 9EG, London, United Kingdom
- 442072840000
- bookings@minicabforlondon.com
- minicabforlondon.com
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sounds like the people on the phone…
Sounds like the people on the phone give you random estimates for when the Cab will arrive, which is really inconvenient when you’re told the cab will arrive in 15 minutes (after youve booked it) then it arrives 25+minutes later. Not very reliable, but the cab man was very nice though.
11 July 2022
Reply from Minicabforlondon.com
Hi Emily,
We’re very sorry to hear that you had an disappointing experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback
Kind Regards,
Customer Care
Driver arrived early and got us to…
Driver arrived early and got us to Heathrow Terminal 3 in under 1.5 hours. Prompt, fast, courteous. Would use again.
29 June 2022
Reply from Minicabforlondon.com
Hi Maggie,
We pride ourselves in offering the best minicab service in London, with polite & courteous drivers with clean vehicles and competitive fares. Glad to hear you're pleased with our Airport transfer service from Palmers Green N13 to London Heathrow Airport.
We really appreciate you being our customer and helping to share the word of our Minicab service in London.
We look forward to you travelling with us again
Kind Regards,
Customer Care
On time and efficient
27 June 2022
Reply from Minicabforlondon.com
Hi Katherine,
Really Appreciate your excellent review.
Minicabs.co.uk is known for its promptness, professional drivers and great value for money. Our goal is 100% customer satisfaction and we strive to provide just that for all our customers.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Good and reliable service
26 June 2022
Reply from Minicabforlondon.com
Hi Andrei,
We are very happy to hear that you've had a great experience with our cab transfers service from London SW1 to Edgware North HA8. All of our cab drivers in London are Professional, Courteous and Friendly.
Looking forward to seeing you again in the near future.
Kind Regards,
Customer Care
Would recommend
Excellent service punctual and great communication. The driver called us and met us as agreed. Also could track the whereabouts of the cab online which was a bonus. Will recommend to friends and use again.
25 June 2022
Reply from Minicabforlondon.com
Hi Isha,
Thank you for the wonderful review and for taking the time to share your feedback for our London Minicab service. We're thrilled to hear that you made online booking with www.londonradiocars.com and enjoyed the Airport taxi Service from London Gatwick Airport to North Finchley N12.
We really appreciate you being our customer and helping to share the word of our Minicab service in London.
Looking forward to catering you in the future!
Kind Regards,
Customer Care
Used today due to the train strike and…
Used today due to the train strike and were excellent. Driver was waiting when I left the house and was extremely professional throughout. Paid a bit more than some were advertising but competitors had poor reviews in comparison. It was essential my driver was on time as I was travelling for work and they were definitely worth the slight additional cost for piece of mind. Made my life very easy on what could have otherwise been a difficult morning
21 June 2022
Reply from Minicabforlondon.com
Hi Andy,
We are absolutely delighted to know that you have used our cab service on strike day we were able to meet your expectations. Our goal is 100% customer satisfaction and we strive to provide just that for all our customers. We pride ourselves in offering the best minicab service in London, with polite & courteous drivers with clean vehicles and competitive fares.
Kind Regards,
Customer Care
I had a very good experience and would book again
I had a very good experience with MiniCab for London. The driver arrived on time and was a gentleman who carried my bag into the boot and was polite. I arrived at my destination on time and had no issues. Would definitely use again!
11 June 2022
Reply from Minicabforlondon.com
Hi Jenny,
We are glad to hear that you enjoyed your trip with Minicabfor london and your minicab driver went out of his way to help with your luggage.
Our goal is 100% customer satisfaction and we strive to provide just that for all our customers. We pride ourselves in offering the best minicab service in London, with polite & courteous drivers with clean vehicles and competitive fares.
Kind Regards,
Customer Care
Experience of Kensington Cabs
We had expected to be met at airport on arrival but instead had to wait and then negotiate a pick up point with the driver. On return to airport driver seemed to be annoyed that we were asking if he was from Kensington Cabs so all in all not a great experience either way.
6 June 2022
Reply from Minicabforlondon.com
Thank you for your review. We are sorry you didn't have the best experience this time round. We look forward to providing you with a better service next time.
WE HAPPY WITH YOUR CAB SERVICE
WE HAPPY WITH YOUR CAB SERVICE, BUT STILL COULD BE NEED RECEPTIONIST SERVICE NEED DO BE IMPROVED.
6 June 2022
Reply from Minicabforlondon.com
Hi Jyotsna,
Thanks for taking the time to share your thoughts and feedback with our cab service. We’ll use your valuable feedback to improve our receptionist service and deliver an even better experience next time.
We look forward to you travelling with us again.
Kind Regards,
Customer Care
It's my first time to call but wait too long
It's my first time to call MinicabForLondon that i found it online. I request 90mins after flight arrival. I came out 20 mins earlier than expected. Then I think I just waited for 20 mins as it's becos I came earlier. Then I called the hotline that told him I was out and waiting. He advised me the driver was on the way ans would be there in 20 mins. At the end, I waited for nearly a hour and change 3 drivers .. The hotline and driver are nice and polite ... just I was so tired after taking over 13 hours flight and upset the cab comes late.
6 June 2022
Reply from Minicabforlondon.com
Hi Michelle,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback
Kind Regards,
Customer Care
Mohammed was nice driver 🙏
5 June 2022
Reply from Minicabforlondon.com
Hi Hassan,
We are very happy to hear that you've had a great experience with our Airport transfers service from London Heathrow Airport to Hendon Central NW4 and we are even more pleased with your inspiring feedback for our minicab driver.
All of our cab drivers in London are Professional, Courteous and Friendly.
Looking forward to seeing you again in the near future.
Kind Regards,
Customer Care
Driver was on time.
4 June 2022
Reply from Minicabforlondon.com
Hi Kenneth,
We're very glad to hear you're pleased with our Airport transfer service from Hendon Central NW4 to London Heathrow Airport. We're thrilled to hear that our Driver arrived On time and you enjoyed your trip with minicabs.co.uk
We look forward to you travelling with us again
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Michael,
Really Appreciate your excellent review.
Minicabs.co.uk is known for its promptness, professional drivers and great value for money. We’re happy that you had a great airport transfer service from Burnt Oak to London Luton Airport.
We really appreciate you being our customer and helping to share the word of our Minicab service in London.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Rahman,
We're very glad to hear you're pleased with our airport transfer service from Edgware North HA8 to London Heathrow Airport. Our goal is 100% customer satisfaction and we strive to provide just that for all our customers. We pride ourselves in offering the best minicab service in London, with professional & courteous drivers with clean vehicles and competitive fares.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi John,
Thanks for taking the time to share your thoughts and feedback with us. And we're thrilled to hear that you made online booking with www.londonradiocars.com and enjoyed our Airport Transfer Service from London Heathrow Airport to Hanger lane W5. Our priority is customer service and we are ecstatic that we met that mark!
Looking forward to catering you in the future!
Kind Regards,
Customer Care
Thank you Minicab...
22 May 2022
Reply from Minicabforlondon.com
Hi Ioan,
We're very glad to hear you're pleased with our Airport transfer service from Belmont HA3-HA7 to London Luton Airport. Thanks for leaving us such a wonderful review and we look forward to seeing you again.
Kind Regards,
Customer Care
It was very easy to get a quote and…
It was very easy to get a quote and book online. The drivers were both on time for my outbound and return journey. They were both friendly and professional. The journey was quicker than I had expected they took the best routes. I needed receipts for work and they were very helpful in making sure I had them emailed to me. I would use mini cabs for London again if I needed in the future.
19 May 2022
Reply from Minicabforlondon.com
Hi Maddison Heaney,
We are incredibly grateful that you took the time out to leave us such a nice review.
All of our cab drivers in London are Professional, Courteous and Friendly. Our goal is 100% customer satisfaction and we strive to provide just that for all our customers.
Looking forward to seeing you again in the near future.
Kind Regards,
Customer Care
Highly Recommend
Arrived on time and journey was smooth and efficient. Highly recommend! Really competitive price too.
19 May 2022
Reply from Minicabforlondon.com
Hi Issy,
We are very happy to hear that you've had a great experience with our Airport transfers service from Maida Vale-St John W to London Gatwick North Airport and we are even more pleased with your inspiring feedback for our minicab driver.
Minicabs.co.uk is known for its promptness, professional drivers and great value for money.
We really appreciate you being our customer and helping to share the word of our Minicab service in London.
Kind Regards,
Customer Care
Happy customer.
19 May 2022
Reply from Minicabforlondon.com
Hi Olawale,
Thank you for the wonderful review and for taking the time to share your feedback for our London Minicab service. We're thrilled to hear that you made online booking with www.minicabforlondon.com and enjoyed our Airport Transfer Service from Heathrow Airport to East Dulwich. Our priority is customer service and we are ecstatic that we met that mark!
Looking forward to catering you in the future!
Kind Regards,
Customer Care
Reply from Minicabforlondon.com
Hi Varsha,
Really Appreciate your excellent review.
We're thrilled to hear that you made online booking with minicab for london and enjoyed our Airport Transfer Service from Queensbury to Heathrow Airport.
Minicabs.co.uk is known for its promptness, professional drivers and great value for money. We really appreciate you being our customer and helping to share the word of our Minicab service in London.
Kind Regards,
Customer Care
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