Price was agreed when i prebooked and then with less than 24 hours to go, the price went up 20%. Got an email from their Operations Department. I cancelled and went to a more trustworthy company.... See more
Company replied
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See what reviewers are saying
After some initial confusion on our part knowing where the pickup zones were at Stansted, we were picked up and whisked home in a spacious car. Having had our flight delayed I only booked minutes befo... See more
Company replied
The dispatcher was very helpful in connecting me with my driver as my flight arrive late. And the driver was quite polite and pleasant to speak with. He also helped carry luggage to apt door which was... See more
Company replied
Used today due to the train strike and were excellent. Driver was waiting when I left the house and was extremely professional throughout. Paid a bit more than some were advertising but competitors ha... See more
Company replied
Company details
Information provided by various external sources
We've been in the airport transfers, courier and chauffeur services business and are conveniently located in central London, right next to Kingsbury tube station. We cover a wide area of London, within the M25 area and its suburbs.
Contact info
Rear of 539 - 541 Kingsbury Road, NW9 9EG, London, United Kingdom
- 442072840000
- bookings@minicabforlondon.com
- minicabforlondon.com
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Increased price by 20% with 24 hours notice
Price was agreed when i prebooked and then with less than 24 hours to go, the price went up 20%. Got an email from their Operations Department.
I cancelled and went to a more trustworthy company.
8 January 2026
Unprompted review
Reply from Minicabforlondon.com
Thank you for your feedback. I am very sorry you had this experience. Please can you forward the email that was sent to you to admin@minicabs.co.uk so I can look into this further, as price increases of 20% are not something that is normal for us. Many thanks.
On time
On time, respectful, enjoyed the journey. Good price and excellent customer service 👍🏻
1 May 2025
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our airport transfer service from Gatwick Airport to NW2. We are glad you were satisfied with the price and were happy with our customer service. We look forward to being of service again soon!
Great service
Car arrived a little before time, I was called by the driver and able to confirm instructions as the car was booked for my elderly father.
Very happy with service, will definitely use again for both my parents
2 April 2025
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our minicab service to NW10. We look forward to being of service again soon!
Waiting time exceeded
My flight landed 30 mins late and I still ended up waiting 40 minutes (extra) for the cab to arrive post the original pick up time.
Very bad time keeping when you just want to get home.
40 mins is the time it takes from London to Luton so I don’t understand how it was so late.
18 March 2025
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our airport transfer service to Gatwick Airport. We look forward to being of service again soon!
Reply from Minicabforlondon.com
Thank you for being a regular customer. We are pleased you enjoyed our minicab services from Edgware to Borehamwood, and we look forward to being of service again soon!
Undoubtedly the premier car service in London
My driver arrived promptly and communicated his whereabouts to me via a phone call. His car was spotless and smelt fresh and clean. He was extremely courteous and polite and I was over and above happy with the great service I received. Keep up the good work Minicab for London. I have used you several times now and you have never let me down. This is especially important as I travel home from London alone after work and need a car service that is reasonably priced and reliable.
8 February 2025
Reply from Minicabforlondon.com
Thank you for your kind feedback. We are pleased you enjoyed our minicab services and we are glad you had many great experiences with us. We look forward to continuing to provide you with our services!
Yet again I was left waiting around for…
Yet again I was left waiting around for the driver. Despite phone call when we landed I still had to wait 35 minutes for the car to arrive. Second time now, never again
2 February 2025
Great service as always.
The driver was punctual, friendly and polite. As always great service from MinicabforLondon. Highly recommend
30 January 2025
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed your minicab service from NW9 to Victoia Station and we look forward to being of service again soon!
Reply from Minicabforlondon.com
Thank you for your review. We are delighted you had a good experience while using our airport transfer service from NW9 to Heathrow Airport. We look forward to being of service again soon!
It was very pleasant.
20 December 2024
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our airport transfer service from Edgware to Heathrow Airport. We look forward to being of service again soon!
Nice & polite
19 December 2024
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our minicab service from Edgware to Hounslow. We look forward to being of service again soon!
Late arrival of the driver
I usualy rate very high this company as very reliable…last night I was lucky enough to have landed ahead of schedule, but but not the driver…who arrived 45 min later… it would have made a nice difference to my very short night.
Otherwise for the rest all good…
13 December 2024
Reply from Minicabforlondon.com
Thank you so much for being a valued regular customer and for taking the time to leave your review. We truly appreciate your continued support of our services.
We sincerely apologise for the inconvenience caused by the driver being 45 minutes late on this occasion. This is not the standard of service we strive to provide, and we deeply apologise for the delay. Please rest assured that our customer care team will be in contact with you shortly to address the matter and ensure your concerns are resolved.
We are committed to providing you with the excellent and timely service you’ve come to expect from us, and we hope to have the opportunity to serve you better next time.
Thank you again for your understanding and for choosing us.
Many thanks!
Good platform to book taxi
Easy to book, driver arrived on time, I paid the exact fair when booked the car. Good platform!
27 November 2024
Reply from Minicabforlondon.com
Thank you for your kind review! We're thrilled to hear you found our app easy to use when booking your minicab. It's wonderful to know you had a great experience, and we look forward to serving you again in the future!
On time and very helpful driver.
27 November 2024
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our Hospital Tarnsfer service from Harrow to Central Middlesex Hospital. We look forward to being of service again soon!
Reliable service as always even if 04.30 is probably not best time for a ride
On time (4.30) the driver chose small roads to GTW instead of fastest one. As he was very tired (probably end of shift) his driving was less accurate and less comfortable. Otherwise all good.
4 November 2024
Reply from Minicabforlondon.com
Thank you for your review. We are pleased the driver was punctual. We are sorry you felt less comfortable this time compared to other times. We look forward to providing you with an even more comfortable experience in your next booking with us.
Very happy and reasonable price for…
Very happy and reasonable price for London to airport, will definitely use again
20 October 2024
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our airport transfer service from Heathrow Airport to NW9. We look forward to being of service again soon!
Very friendly and helpful driver
Very friendly and helpful driver. Great customer service and he came ahead of time so less stress for us.
First time user ‘of minicabs’ app & will definitely use again
15 October 2024
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our airport transfer service from W8 to Heathrow Airport. We are gad you enjoyed using our app and we look forward to being of service again soon!
Awful
Awful! cannot recommend - always late!! very unreliable, and when you call they keep giving you incorrect information
11 September 2024
Reply from Minicabforlondon.com
Thank you for your feedback. We are sorry you had this experience while using our airport transfer services. As mentioned previously, the original driver had an emergency so was not able to make it, for this reason, we had to send another driver which took some time to get to you. Our customer care team have contacted you regarding compensation. We hope to provide you with a better experience next time. Many thanks,
EXCELLENT SERVICE
The driver was punctual and sent me notification all along the way. He was very polite and courteous. I would definitely recommend this company for excellent service.
8 October 2024
Reply from Minicabforlondon.com
Thank you for your review. We are pleased you enjoyed our airport transfer service from Hounslow to Stanmore. We are glad you would recommend our services and we look forward to being of service again soon!
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