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Minga London Reviews 1,873

•
TrustScore 3.5 out of 5

3.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 358 reviews, most reviewers were somewhat happy with their experience overall. Many customers are delighted with the quality of the clothes, often describing them as well-made, durable, and comfortable, with some even calling them amazing and perfect. Reviewers frequently highlight the fast delivery, with orders often arriving within a week or even a couple of days, and appreciate the clear instructions for returns. The designs are generally well-received, with many finding them trendy and unique, and some customers have been consistently satisfied with their purchases over time. However, a significant number of people were dissatisfied with customer service, reporting no responses to inquiries, slow communication, and a lack of support for issues like customs documentation or missing items. Some customers also experienced problems with product quality, noting garments falling apart after minimal wear, items arriving broken, or fabric pilling quickly. There are also concerns about inconsistent sizing, with some items being much larger or smaller than expected, and occasional issues with delivery, including packages getting stuck in customs or arriving with damaged packaging.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing, with some customers expressing... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction with their... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the fast shipping, often... See more

Customer service

People report negative experiences with customer service, often describing it as catastrophic, awful, slow,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Substandard quality garments that fall apart after being worn once! Christmas gift that was bought for my daughter on black Friday fell apart after being worn once. Minga's response finally today,was... See more

Rated 3 out of 5 stars

No response from customer service at all. Emailed using the "contact us" page on 30/01/26. I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need t... See more

Rated 4 out of 5 stars

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials al... See more

Rated 4 out of 5 stars

Very cute items and fast delivery in early February. My initial and second purchase arrived within a week! I reached out to customer service because a stud fell off of one of my items and they foun... See more

Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

MINGA LONDON® is an independent brand, born in East London in 2014. We create for those who embrace their weirdness and express themselves without limits. Minga is more than fashion, it’s a movement, a rebellion against the ordinary, a space where you can be unapologetically you.

Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love it

So goood - the quality of the clothes is always amazing - they last forever!!! And shipping is efficient

17 February 2026
Unprompted review
Rated 5 out of 5 stars

we all 🖤 minga london

i absolutely LOVE the clothes’s quality and design. this company is just so perfect because it has literally everything i’ve been looking for.
also a big thank you to the designers & models of this company for making everything so good

3 February 2026
Unprompted review
Rated 3 out of 5 stars

3-4 stars

The quality clothes made out of cotton and the denim are good quality. If you're picky with the material your clothes are made of then make sure you check the individual pieces. The orders were always shipped quite fast. I had one instance were a bag i bought immediately fell apart. But besides that, I was satisfied with the clothes I purchased

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great so far

Have been shopping from them for a few months now and things have been doing well, hope it stays that way. The clothes and accessories look great and there's often on going events and discounts, pretty good!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Their sizing is great for a petite…

Their sizing is great for a petite girly, though the pants are always quite long. Their shipping and tracking has also never failed me. As for quality, I find their clothes to be very comfortable and they hold up well in the wash.

23 February 2026
Unprompted review
Rated 2 out of 5 stars

Love the clothes, BUT

Love the clothes, but one of the jeans was losing studs from simply just looking at it. Left a contact request on the website, but never heard back.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a positive experience

I had a positive experience. My package arrived to Poland in only 6 days and the pants I ordered look exactly like on picture. Actually they look even better on me. I will order again for sure cause these stuff are cool asf.

10 February 2026
Unprompted review

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