Miles Morgan Travel - Clevedon Reviews 

349
TrustScore 5 out of 5

4.9

7A Kenn Road, The Triangle Centre, BS21 6HX Clevedon, Somerset, GB


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Rated 5 out of 5 stars

We met with Simeon with outlines for three potential holidays. These would be our first holidays abroad together since 2023 following a serious cancer illness. We have booked them all. Two were to... See more

Company replied

Rated 5 out of 5 stars

Simone,was so helpful but not pushy,seem to ask all right questions,booked one holiday already lining up the next ones.

Rated 5 out of 5 stars

All the staff at the Clevedon office really listen to what you want for a holiday.This will be the second cruise organised by them it takes all the pressure off of trying to organise yourself. I woul... See more

Company replied

Rated 5 out of 5 stars

I was impressed with Amanda’s knowledge of cruising snd her several suggestions She went to a great deal of effort to find the trip that suited me and because of my age has made the trip as easy as... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 7A Kenn Road, The Triangle Centre, BS21 6HX, Clevedon, Somerset, United Kingdom

  • 01275 778100

4.9

Excellent

TrustScore 5 out of 5

349 reviews

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4.9

All reviews

(349)

3,100 reviews in the last 12 months

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Rated 5 out of 5 stars

Made booking a relaxed

Made booking a relaxed, enjoyable experience where we benefitted from someone dealing with all the hassles on our behalf, especially as one of us has difficulty hearing telephone conversations clearly.

6 August 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for taking the time to review the service, I'm glad the experience was hassle free and relaxing for you.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

30 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for the great review! I'm glad you found the staff helpful and knowledgeable.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Everything easily explained

Everything easily explained, staff very knowledgeable and easy to talk to.

5 August 2026
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Reply from Miles Morgan Travel - Clevedon

Thankyou for your review and great rating for the Clevedon staff! Your comments are very much appreciated.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Simian was very helpful ensuring we…

Simian was very helpful ensuring we were given information for us to make an informed decision without piling on the pressure

1 August 2026
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Reply from Miles Morgan Travel - Clevedon

Thankyou for the lovely comments for Simeon, I'm glad you enjoyed the service.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

we got the holiday we wanted at a OK…

we got the holiday we wanted at a OK price Amanda was excellent

4 August 2026
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Reply from Miles Morgan Travel - Clevedon

Thankyou for the great review for Amanda- I'm glad you were happy with the price and service!

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Would not consider using anyone else

Would not consider using anyone else. Always friendly and professional

21 July 2026
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Reply from Miles Morgan Travel - Clevedon

Thankyou for the great review! We appreciate your continued custom and we'll look forward to seeing you again soon.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

All the staff at the Clevedon office…

All the staff at the Clevedon office really listen to what you want for a holiday.This will be the second cruise organised by them it takes all the pressure off of trying to organise yourself. I would use this company every time p.

28 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for your kind words, I'm glad the team were able to help you find the perfect holiday and take away any pressure!

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Easy experience

Helpful, informative, friendly and knowledgeable. Made booking my bucket list trip very easy.

12 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for your kind comments, I'm glad you found the experience easy and the advice helpful. We'll look forward to seeing you again soon.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Very helpfull

25 July 2026
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Reply from Miles Morgan Travel - Clevedon

Thankyou for the great review! We'll look forward to seeing you again soon.

Abby Limm- Branch Manager

Rated 1 out of 5 stars

Miles Morgan

Miles Morgan, our experience today was unsatisfactory.
Earlier this year we booked a cruise with P&O for November through a sales representative named Judi. Her service was exceptional and we left a review thanking her for her work after paying our deposit.
On today’s visit, my wife and I were attempting to change the registration of our car that would be left at Southampton during our cruise. There were no other customers in the shop with three members of staff were present. Two blond women and one brown haired lady sat alone at her computer.
We sat at the brown haired lady’s desk, I think her name is Robyn, we politely asked if we could please change our cars registration on the system. One of the blond ladies from behind replied, we should do it ourselves online, this is not good customer service.
Robyn then said no, she would do it for us herself, Robyn then picked up her phone and rang, the voicemail message stated that offices were only open Monday to Friday. She put down the phone telling my wife and I that she was off Monday and would sort the matter for us on Tuesday.
My wife is a nurse retiring shortly after working for the NHS since she was 16 years old. I have been self-employed since 1983 always treating my customers with the utmost respect answering all questions at all times and would never ever tell my customers to do it themselves, to me my customers are King.
This is the first time we have used Miles Morgan and on the back of this experience we will never book with them again.
It appears that once we paid the balance of £3000 last week, we are left to manage the booking ourselves.
Now that we are both at retirement age, we plan to book many holidays but will never again use Miles Morgan.

Paul & Jenny

25 July 2026
Unprompted review
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Reply from Miles Morgan Travel - Clevedon

Hi Paul and Jenny,

I'm very disappointed to read this and sorry to hear that you didn't feel you received good service. We will sort the car parking today for you and get this amended- I will try and call you shortly to discuss your review. Our customers are of the utmost importance to us and we value your feedback so please allow us to rectify this issue for you.

Abby- Branch Manager

Rated 5 out of 5 stars

I was impressed with Amanda’s knowledge…

I was impressed with Amanda’s knowledge of cruising snd her several suggestions
She went to a great deal of effort to find the trip that suited me and because of my age has made the trip as easy as possible
I thoroughly recommend her to friends and would not go anywhere else

24 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for the fantastic review for Amanda, its great that she could use her knowledge to help find you the perfect trip!

Abby Limm- Branch Manager

Rated 5 out of 5 stars

I have no booked ten holidays with MM

I have booked ten holidays with MM
(2 cruises & 8 coach trips) and in every instance their service has been excellent
God willing , l will book many more

17 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for the lovely review and your continued custom- we'll look forward to seeing you again soon.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Someone was very helpful and friendly

Someone was very helpful and friendly. Found a lovely holiday and booked seats on plane and have private transfers to and from the airport. Extremely helpful with the booking process and other staff in the store were also friendly

14 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for the great review and kind words, I'm glad you enjoyed the friendly office environment and help.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Very knowledgeable

Simeon was very enthusiastic and knowledgeable about our holiday destination and itinerary. He gave us lots of advice and recommendations based on his own experience and that of other customers of his which helped us choose an amazing holiday for 2027.

19 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for the great review- I'm glad Simeon was able to give you the advice and help needed to choose your holiday.

Abby Limm- Branch Manager

Rated 5 out of 5 stars

Amanda took her time to find us the…

Amanda took her time to find us the perfect cruise with an accessible cabin. Very much appreciated... thank you!

9 July 2026
Miles Morgan Travel - Clevedon logo

Reply from Miles Morgan Travel - Clevedon

Thankyou for the lovely review for Amanda! I'm glad she's found you the perfect cruise.

Abby Limm- Branch Manager

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