Purple Travel Reviews 3,755

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and dedication, making the holiday booking process stress-free and enjoyable. Many people highlight the excellent service, noting that the team goes above and beyond to find suitable options and secure great deals. Reviewers frequently mention that booking holidays through this company is easy, efficient, and often results in better prices than online alternatives. Consumers appreciate the personalized approach, with staff understanding their wants and preferences, and providing swift, detailed options. The overall sentiment indicates a high level of satisfaction with the seamless process and the reliable, quick, and efficient care received. Many customers express their intention to continue using this company for future travels, recommending them highly to friends and family.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness and... See more

Holidays

Reviewers highlight positive aspects of holidays, consistently praising the ease of booking and the excellent... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Booking process

Customers consistently express satisfaction with the booking process. Many reviewers highlight the ease and... See more

Price

Users describe positive interactions with price, consistently highlighting that agents secure great deals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zoe has been a star throughout my booking process. Firstly, she found myself and a friend an amazing deal for our trip to Mexico. However, when my friend could no longer attend I thought the booking w... See more

Company replied

Rated 5 out of 5 stars

Another great booking made direct with Charlotte at Purple Travel. Booking a holiday this way is so stress free and invariably much cheaper than on line. Charlotte was extremely patient with me as w... See more

Company replied

Rated 5 out of 5 stars

Zoe organised our trip. She made clear all our options. Once we explained what we wanted wher, when and with who, she was quick and efficient getting us organised. She was always prompt to respond and... See more

Company replied

Rated 5 out of 5 stars

My initial contact with Purple Travel via Linda, has been a very good experience again. I am a returnee Customer over the past 10 years. Linda, goes above & beyond with finding the best deals to acqu... See more

Company replied


Company details

  1. Travel Agency

Information provided by various external sources

The entire Purple Travel team is absolutely committed to getting you the best holiday at the best price. We know a holiday is something you look forward to for months or longer and we want to give you a getaway you will never forget.


Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Travelling to Tenerife

I have been with the Purple travel for few years because they they are doing something right and also nailing the customer service game and that is why l have been a loyal customer
I therefore highly recommend them to anyone looking for an excellent customer service

13 March 2026
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Reply from Purple Travel

Thank you so much for your wonderful review and for being a loyal customer of Purple Travel for the past few years. We’re delighted to hear that our customer service has made such a positive impression. Your recommendation means a lot to our team, and we truly appreciate your continued support. We look forward to helping you plan many more fantastic holidays in the future! ✈️🌍

Rated 5 out of 5 stars

Purple travel go above & beyond every time

I have been using purple travel for many years now & Caroline always finds me the best deal. She is so easy to talk to & goes out of her way to find me the best she possibly can. I’m going to Tenerife on the 23rd of March & really looking forward to it. Thanks Caroline

13 March 2026
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Reply from Purple Travel

Thank you so much for your lovely review and for your continued support over the years! Caroline will be delighted to hear your kind words. She always goes the extra mile to find the best options for our customers, so it’s wonderful to know you appreciate her help. We hope you have an amazing time in Tenerife and look forward to helping you plan many more holidays in the future! 🌴✈️

Rated 5 out of 5 stars

Caroline always gets us just what we…

Caroline always gets us just what we want and at a great price, that's the reason we have used her for all our holidays for a number of years now.
She has become a friend aswell as our travel advisor.

13 March 2026
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Reply from Purple Travel

Thank you for such a lovely review! Caroline takes great pride in making sure every holiday is just right, so she’ll be thrilled to read this. It’s especially nice to hear she’s become not only your travel advisor but also a friend. We truly appreciate your continued support and look forward to planning your next getaway!

Rated 5 out of 5 stars

Charlotte is always willing to help and…

Charlotte is always willing to help and is so friendly too with lots of experience. Booked with her many times and always went smoothly 👌

13 March 2026
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Reply from Purple Travel

Thank you for the wonderful feedback! Charlotte’s experience and friendly approach really do make a difference, so she’ll be thrilled to hear this. We’re so glad your trips have always gone smoothly and we look forward to booking many more holidays for you!

Rated 5 out of 5 stars

Caroline was fantastic as always

Caroline was fantastic as always

13 March 2026
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Reply from Purple Travel

Thank you for the great review! We’re so glad Caroline continues to provide fantastic service. Your support means a lot to us, and we can’t wait to help you plan your next holiday

Rated 5 out of 5 stars

Caroline always books my holidays and…

Caroline always books my holidays and always gets me a good price.

17 February 2026
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Reply from Purple Travel

Thank you for the wonderful review! Caroline takes great pride in helping our customers find the perfect holiday at the best price, so she’ll be thrilled to hear this. We really appreciate your continued support and can’t wait to help with your next getaway!

Rated 5 out of 5 stars

Great holiday’s , great prices

I have been a customer of purple travel for a few years now . The reason for this is how easy they make booking a holiday with great ease and great prices.
Zoe at purple travel is a great asset to the company , Zoe has help me with most of my holidays over the last few years as I find her very easy to talk to, she helps out in every way she possibly can in a very professional way, polite & respectful nothing seems to be to much trouble.
Purple travel and Zoe is my go to company for all my holidays now and I recommend them to my family and friends
A very big thank you to Purple travel & Zoe.

17 February 2026
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Reply from Purple Travel

Thank you so much for your continued loyalty and for taking the time to share such a thoughtful review. We’re truly grateful that you’ve chosen Purple Travel for your holidays over the past few years. It means a lot to know that you value the ease of booking with us and the great prices we work hard to secure for our customers. Your kind words about Zoe are especially appreciated. She is indeed a huge asset to the team, and we’re delighted to hear how professional, polite, and supportive she has been while helping you plan so many of your holidays. We’ll be sure to pass on your wonderful feedback to her; it will make her day! Thank you as well for recommending us to your family and friends. There’s no greater compliment. We look forward to helping you plan many more fantastic holidays in the years to come!

Rated 5 out of 5 stars

There always spot on and very effiecent…

There always spot on and very effiecent as always 👍

17 February 2026
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Reply from Purple Travel

Thank you for your lovely feedback! We’re so pleased to hear that the team at Purple Travel continues to deliver such efficient and reliable service every time. Consistency is really important to us, so it’s wonderful to know we’re meeting your expectations. We truly appreciate your continued support and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Fantastic service again from Zoe

Fantastic service again from Zoe, always very helpful and makes booking a holiday easy, would highly recommend Purple Travel to anyone wanting a Holiday.

17 February 2026
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Reply from Purple Travel

Thank you so much for your wonderful feedback! We’re delighted to hear that Zoe provided fantastic service once again and made your holiday booking smooth and easy. She truly takes pride in helping our customers find the perfect getaway, and your kind words will mean a lot to her. We really appreciate your recommendation and look forward to helping you plan your next holiday with Purple Travel! 🌴✈️

Rated 5 out of 5 stars

Recommended by a friend

I was recommended Purple Travel by a friend in particular Caroline. Caroline was very helpful & made the booking so very easy for me. Will definitely book further holidays in the future

6 February 2026
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Reply from Purple Travel

Thank you so much for your lovely review and for choosing Purple Travel following your friend’s recommendation that truly means a lot to us.

We’re delighted to hear that Caroline made your booking experience easy and stress-free. She takes great pride in looking after her clients, and your kind words will mean so much to her.

We can’t wait to help you plan your next holiday and many more to come! ✈️🌴

Rated 5 out of 5 stars

I have been with you for a while…

I have been with you for a while Caroline always gives us a holiday we love she is so helpful really a lovely and helpful lady

6 February 2026
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Reply from Purple Travel

Thank you so much for your kind words. We’re absolutely delighted to hear that Caroline has helped create holidays you love she truly is a valued member of our team, and your lovely feedback means so much.

We’ll be sure to pass your comments on to her. We look forward to helping you plan many more wonderful trips in the future! ✈️🌍

Rated 5 out of 5 stars

Caroline once again sorted our…

Caroline once again sorted our holiday…Caroline has great customer service skills& more like a friend to us now…She is a great asset to your company.
Thank you

3 February 2026
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Reply from Purple Travel

Thank you so much for your lovely feedback! We’re delighted to hear that Caroline makes your holidays so easy and feels like a friend. She truly is a wonderful part of our team and will be thrilled by your kind words.

Rated 5 out of 5 stars

Debs reviews

LINDA is always the consumate professional- and works hard to get the best deal you have asked for- she's efficient and will always give updates and information as soon as she has it !

3 February 2026
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Reply from Purple Travel

Thank you so much for your kind words! We’re thrilled to hear how much you value Linda’s professionalism, efficiency, and dedication to keeping you informed. She’ll be delighted to read your feedback, and we truly appreciate your continued trust.

Rated 5 out of 5 stars

Great service Caroline always sees to…

Great service Caroline always sees to all that we require and beyond have used this travel agent a few times and i would highly recommend them

3 February 2026
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Reply from Purple Travel

Thank you for sharing your experience! We’re thrilled Caroline takes such good care of you. Your loyalty means a lot, and we look forward to many more amazing holidays together.

Rated 5 out of 5 stars

Caroline is the best I always ask her…

Caroline is the best I always ask her to book my holidays as she is so efficient

3 February 2026
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Reply from Purple Travel

Thank you so much! We’re thrilled Caroline is your go-to for holidays and that she makes everything so easy. She’ll be delighted by your kind words. We truly appreciate your loyalty.

Rated 5 out of 5 stars

Always very happy with the service…

Always very happy with the service Linda provides. She has been sorting our holidays out now for over 15yrs, would not go anywhere else. Thank you as always ☺️

3 February 2026
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Reply from Purple Travel

Thank you so much for your wonderful review and for your continued trust over the past 15 years. We’re incredibly grateful for your loyalty and delighted to hear how happy you always are with the service Linda provides. She will be thrilled to read your kind words. It truly means a lot to know you wouldn’t go anywhere else, thank you again, and we look forward to helping with many more holidays to come ☺️

Rated 5 out of 5 stars

Great experience staff very pleasant…

Great experience staff very pleasant and helpful

23 January 2026
Unprompted review
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Reply from Purple Travel

Thank you for taking the time to share your experience. We’re delighted to hear our staff provided pleasant and helpful service. Your feedback means a lot to us.

Rated 5 out of 5 stars

Zoe purple travel amazing

We have been using Zoe from Purple travel for a few years now, she always meets our needs and gets us the best price, we wouldn’t use anyone else.

14 January 2026
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Reply from Purple Travel

Thank you so much for your lovely review! We’re so glad to hear you’ve been booking with Zoe for so many years she really does go above and beyond to find the best options and prices. Your loyalty means a lot to us, and Zoe will be delighted to read this.

Thanks again for choosing Purple Travel 💜✈️

Rated 5 out of 5 stars

Fantastic purple travel holiday

When we contacted zoe at purple travel she was amazing , she went out of her way to get us the best possible deal .
She went away to search for what we were looking for and then called us back with whatever deals she could find .
I would highly recommend purple travel for booking a holiday to remember .

14 January 2026
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Reply from Purple Travel

Thank you so much for your fantastic review! We’re absolutely delighted to hear that you had such a great experience with Purple Travel. Zoe will be thrilled to know her dedication and hard work helped you secure the perfect holiday she really does go above and beyond for our customers.

Thank you for recommending us, and we hope to help you book another unforgettable holiday in the future! 💜✈️

Rated 5 out of 5 stars

Booking holiday to Rhodes

Booking holiday to Rhodes. Was planning to stay Lindos but very helpful assistant , suggested different hotel after I said we really wanted to visit Rhodes town. For same price. Very knowledgeable and helpful.

19 December 2025
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Reply from Purple Travel

Thank you for your review 😊

We’re glad our team could help find the right hotel for your plans in Rhodes and that you found the advice helpful and knowledgeable. We hope you have a fantastic holiday and look forward to helping you again 💜✈️

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