We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more
Company replied
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See what reviewers are saying
We would not go to any other travel agents Miles Morgan falls over backwards to help you. And always finds the best price for your holiday.. Thanks to Ellie at the chepstow branch.
Company replied
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... See more
Company replied
Ellie and Mollie were outstanding with their customer service and I'm very grateful for their help and patience on this occasion, thank you both.
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom
- 01291 762006
4.9
Excellent
312 reviews
Asks customers to review
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Ellie and Mollie were outstanding with…
Ellie and Mollie were outstanding with their customer service and I'm very grateful for their help and patience on this occasion, thank you both.
2 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff are really knowledgeable and…
The staff are really knowledgeable and travel experienced, and go above and beyond to look at options to suit you - in particular Rhianon and Ellie.
5 August 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind words and I'm glad we managed to find the perfect cruise for you. Kind regards, Ellie
Lovely team
Lovely team, responded to all my emails and questions, easy to deal with and more than happy with the service
2 August 2026
Reply from Miles Morgan Travel - Chepstow
I'm so glad we were able to find you the perfect holiday. Kind regards
Ellie
Highly professional
Extremely helpful, experienced in customer relations and very approachable! The staff are very supportive along the way! Great !
5 August 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! Molly
We would not go to any other travel …
We would not go to any other travel agents
Miles Morgan falls over backwards to help you. And always finds the best price for your holiday.. Thanks to Ellie at the chepstow branch.
3 August 2026
Unprompted review
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review and for your continued support! It is always a pleasure to book your holidays!
Kind regards
Ellie
Excellent service.
2 August 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
My holiday
Iam very pleased with service the staff was very helpful when I booked my holiday
23 July 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It is always a pleasure to book your cruises!
Kind regards
Rhiannon
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure to book your holidays
Kind regards
Team Chepstow
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
It's always a pleasure booking your holidays!
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Rhiannon
Helpful on phone
15 July 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review and booking!
Kind regards
Rhiannon
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Rhiannon
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Reply from Miles Morgan Travel - Chepstow
Thank you for booking your holidays with us!
Kind regards
Team Chepstow
we always deal with miles morgan they…
we always deal with miles morgan they are local,you go in tell them what you want and they go out of there way to make sure you get it,simple straight forward no fuss.as we like it.after service just the same.thanks dont change a thing.
8 July 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your lovely review! It is always a pleasure to book your holiday!
Kind regards
Ellie
Amazing service from Ellie
Amazing service from Ellie. She listened to what we wanted even tho I changed my mind a lot. But after a while of searching and changing she got us what we wanted within our budget.
5 July 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your lovely review!
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you very much Mr Berman :)
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for you review. It was a pleasure to book your holiday for you!
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
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