I find Marie in the Bath shop totally amazing. Always most helpful and full of really useful knowledge, she has helped me book a couple of holidays and always makes it so straightforward and easy.... See more
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I always ask for the service of Debbie who was really kind and helpful. She is always ready to answer any questions professionally. I believe other staffs in the office are serving customers well enou... See more
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Always super helpful. Friendly, knowledgeable and individually curated for your needs. They understand budgetary considerations and work hard to give you the best experience you can have within any... See more
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The agent was very knowledgeable and ensured I was secured the exact Deck and cabin for a P&O cruise. The whole experience was dealt with efficiently and I had complete confidence with the advice pro... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
- 01225 486800
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First visit to Miles Morgan
We have never been on a cruise before so decided to look at short trips. We had a great experience at Miles Morgan right from when we walked in the door. We were given lots of information and advice at the Bath branch and there was no pressure at all to book.
Having taken the information away we then decided to book a 5 night cruise around northern France. Everything has been done for us(apart from paying!). We would thoroughly recommend Miles Morgan and we are looking forward to our first cruise.

Reply from Miles Morgan Travel - Bath
We have previously used Miles Morgan so…
We have previously used Miles Morgan so had no hesitation in returning. Our contact this time was with Debbie Doyle whom we found personable, helpful and provided us with all our options to enable us to make informed decisions on all aspects of our holiday. We continue to be in touch.

Reply from Miles Morgan Travel - Bath
Friendly and efficient service
Debbie was very helpful and efficient booking our trip to New Zealand.

Reply from Miles Morgan Travel - Bath
A very professional member of staff…
A very professional member of staff Ruth Ridewood did .y booking

Reply from Miles Morgan Travel - Bath

Reply from Miles Morgan Travel - Bath
That personal experience goes a long way!
Marie was so helpful looking at different options for us, we got the location we wanted and the accommodation.
Top marks to Marie !

Reply from Miles Morgan Travel - Bath
Very helpful staff
Very helpful staff, understood our type of holiday we were looking for. Researched the areas well with us & successfully found us a holiday with our requirements.

Reply from Miles Morgan Travel - Bath
Booked a tour to New Zealand
Lovely, friendly and knowledgeable staff in the Bath store. Ruth arranged our holiday for us, but have previously also dealt with Debbie. Lovely ladies always very helpful.

Reply from Miles Morgan Travel - Bath
Always a pleasure to book my cruises…
Always a pleasure to book my cruises with Marie from Miles Morgan. Excellent customer service, knowledgeable, friendly. My go to travel agent.
Great advice from Suzanne
Suzanne Carter is brilliant travel agent. Shee always finds great destinations and good deals.

Reply from Miles Morgan Travel - Bath
Top travel agent
Good experience at Miles Morgan in Bath. Very friendly good social skills from Debbie. Professional & efficient explaining all aspects of our flight. Achieved what we were hoping for. We also were offered coffee. Highly recommended

Reply from Miles Morgan Travel - Bath
Manager knew much about the holiday we…
Manager knew much about the holiday we booked
Knew background and the normal routine of the product, a saga river cruise.
very helpful member of staff
very helpful member of staff. Met all our needs and explained things properly.
Good result with two holidays booked
Staff worked hard to get the best available options resulting in two holidays booked.

Reply from Miles Morgan Travel - Bath
I was dealt with efficiently and…
I was dealt with efficiently and politely and given good advice.

Reply from Miles Morgan Travel - Bath
Just booked a family holiday for nine…
Just booked a family holiday for nine of us. Very helpful member of staff that booked it for us. Very informative and friendly. Would definitely book with them in the future.

Reply from Miles Morgan Travel - Bath
JOB WELL DONE!
JOB WELL DONE!
The agent was exceptionally helpful taking time to sort out everything down to the last detail. We were most happy with service we received.

Reply from Miles Morgan Travel - Bath
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